Lucky from upton park She is really helpfull super first in customer service , I came from farnce and i really impress about her knowlege on skin product and all cosmetic. I give her 100 out of 100... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What could go wrong, bought previously so ordered same size as previously. Absolutely huge, why can't they sort their sizings out. When you want to return you have to have your return approved and the... Näytä lisää
Yritys on vastannut
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... Näytä lisää
Yritys on vastannut
Superfamily is an absolutely superior Brand. The company keeps abreast with all latest trends and styles. It’s a brand that is top notch for style comfort and brand Superga is a name that is worn by... Näytä lisää
Yritys on vastannut
4,4
Erinomainen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Superga UK
We're happy to hear that you found it easy to compare and select an item. Thank you for your positive feedback!
Excellent as always ...speedy delivery…
Excellent as always ...speedy delivery excellent quality
26. toukokuuta 2025
Vastaus yritykseltä Superga UK
We appreciate you taking the time to leave us such a wonderful review! We are so happy to know you are pleased with our fast delivery and quality.
Lovely style which goes with everything!
26. toukokuuta 2025
Vastaus yritykseltä Superga UK
We're happy to hear that you find our style lovely and versatile! Thank you for your positive feedback; it means a lot to us.
Super easy to order and track delivery
Super easy to order and track delivery.
Great price in the sale.
26. toukokuuta 2025
Vastaus yritykseltä Superga UK
We're happy it was easy to order and track your delivery, and that you got a great price in the sale. Thanks for your five-star review!
I ordered two pairs of shoes arrived…
I ordered two pairs of shoes arrived promptly no problem.
14. kesäkuuta 2025
Vastaus yritykseltä Superga UK
We're happy to hear that your order arrived promptly and that you had no problems. Thank you for your positive feedback; we appreciate it.
Turned it around brilliantly
I just want to give huge credit to Superga for completely turning my experience around. After some initial issues with my order, I was understandably frustrated — but the way the team stepped in to resolve everything was truly impressive.
They were responsive, professional, and genuinely committed to making things right. Communication was clear, and they went above and beyond to ensure I felt valued as a customer. It’s rare to see a company take ownership like that and follow through so well.
Now I’m not only happy with my purchase, but I also feel confident shopping with Superga again in the future. Thanks again to the team — you’ve absolutely restored my trust and loyalty! 👟✨
14. kesäkuuta 2025
Vastaus yritykseltä Superga UK
Hi there
Thank you for taking the time to leave a review
I can see that Superga Customer service have resolved your issue and are sending out a replacement order
Many Thanks
Vastaus yritykseltä Superga UK
We're happy to hear that you like our pumps! We appreciate your feedback regarding the sizing; we'll look into it.
Superga are my go to for their stylish…
Superga are my go to for their stylish and ever so comfortable ‘trainers’. Ordering online is so easy and the item arrives on time if not earlier! Bravo 🙌 Superga
24. toukokuuta 2025
Vastaus yritykseltä Superga UK
Hi Charlotte, we're happy to hear that you find our trainers stylish and comfortable! It's great to know ordering online was easy and your item arrived promptly. Thank you for your positive feedback!
Superga Customer Service
Vastaus yritykseltä Superga UK
We're glad you enjoyed your experience with our high-quality products and excellent customer service. Thank you for your positive feedback and we hope to see you back in future.
Superga Customer Service
Easy order process
So easy to order, size always in stock and super quick delivery.
22. toukokuuta 2025
Vastaus yritykseltä Superga UK
Hi Mary, we're happy it was so easy to order, your size was in stock, and the delivery was super quick. Thanks for your five-star review!
Superga Customer Service
Prompt deluvery
8. kesäkuuta 2025
Vastaus yritykseltä Superga UK
Hi Priscilla, thanks very much for your five-star review. We're glad you received your shoes quickly, and we hope to see you again in future.
Superga Customer Service
Always great quality and comfy
21. toukokuuta 2025
Vastaus yritykseltä Superga UK
Hi Mandy, we're happy to hear that you find our quality great and our products comfy. Thanks for your feedback!
Superga Customer Service
Awful painful trainers
Awful painful trainers, do not go for that synthetic ones, they are cheap for a reason. Wish I had seen all the other reviews saying the same. Gutted I can’t even get my money back.
19. toukokuuta 2025
Vastaus yritykseltä Superga UK
We're sorry to hear the trainers caused you pain and that you're dissatisfied with the synthetic material. We appreciate your feedback and we'll review the product details.
Very pleased with the Superga canvas…
Very pleased with the Superga canvas trainers
18. toukokuuta 2025
Vastaus yritykseltä Superga UK
We're happy to hear that you are pleased with your Superga canvas trainers. Thank you for sharing your positive experience with us!
Amazing trainers
Amazing trainers, you can find them at really low prices when on sale! Have built myself a collection already…! Love them all!!
8. kesäkuuta 2025
Vastaus yritykseltä Superga UK
We're happy to hear that you love our trainers and have built a collection! It's great to know you've found amazing deals during our sales. Thanks for your positive feedback!
It’s impossible to organise a refund
It’s impossible to organise a refund. It’s not like other companies that just issue the return label, you have to submit a form then someone has to get back to you. This takes weeks! It’s ridiculous.
19. toukokuuta 2025
Vastaus yritykseltä Superga UK
We appreciate you bringing this to our attention. We are sorry to hear about the difficulties you experienced with our return process and the delay in getting assistance. We'll review this to improve our procedures.
My new Superga were a perfect fit which…
My new Superga were a perfect fit which is rarely the case as sizing varies much. Thank you for that...Also I wore them straight away with zero chafing. Excellent quality and good service
6. kesäkuuta 2025
Vastaus yritykseltä Superga UK
We're happy to hear that your new Superga shoes fit perfectly and were comfortable right away! We appreciate your kind words about the excellent quality and our service. Thank you for your positive feedback!
I had one package go missing
I had one package go missing. IlA replacement order was made and I now have a duplicate of a previous order thatch don't need. Waiting for a response.
16. toukokuuta 2025
Vastaus yritykseltä Superga UK
Hi Helen, I'm sorry that you've experienced this issue. I can see that we received your email last night and can assure you that we will respond shortly.
Superga Customer Service
Boits
Parcel delivered promptly. Good quality boots. Fit is as said. And beautiful!
4. kesäkuuta 2025
Vastaus yritykseltä Superga UK
Hi Liz, we're happy you received your parcel promptly and that the boots are a good fit. Thank you for sharing your positive experience with us.
Superga Customer Service
Very expensive and difficult to return
I ordered 3 pairs of shoes in the sale for my son in his usual Superga size, confident that one would fit as he has been wearing Superga for years. They were all too big and the quality seems to have gone downhill.
The returns process is very difficult. You have to request permission and wait for an email. Then you have to print out a return form. Then take them to the post office and it cost the almost the price of one pair of shoes to post them! As they were delivered by Evri, I assumed there would be an arrangement to purchase a reasonably priced return like many online retailers have. I looked at Evri, DPD, post office, etc and all astronomically expensive. Needless to say, we won’t be ordering again.
15. toukokuuta 2025
Vastaus yritykseltä Superga UK
Hi, thanks for taking the time to leave your feedback. I'm very sorry that you had a poor experience with our returns system and I'll be sure to pass your comments on to the team.
Superga Customer Service
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