Great service! Absolutely on point - communication was on point, product was on sale I believe it was good value for money, delivery was timely too. They were just on the ball from order to delivery... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Great service! Absolutely on point - communication was on point, product was on sale I believe it was good value for money, delivery was timely too. They were just on the ball from order to delivery... Näytä lisää
Yritys on vastannut
Had some initial concerns that when we purchased this it was a scam due to the fact that we recieved no order confirmation just a very basic email saying thank you (literally just a sentance). However... Näytä lisää
I recently ordered a pair of water shoes for paddleboarding, and on first inspection, they looked like the best pair I’ve had yet. Unfortunately, after just one wear, the glue around the front edgi... Näytä lisää
Yritys on vastannut
A fantastic all round board. Perfect for any river use and stable enough for the waves of the sea. Only not giving 5 stars due to the fact the pump is not the best on the market and even needed an ela... Näytä lisää
We are a UK based company with a passion for watersports. We encourage everyone to have a go at getting on the water by providing quality equipment at great prices. Find great SUP, paddle board and kayak deals at SUP Warehouse.
Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Really good company, one of our boards (we ordered 3), was damaged, we requested a refund, a refund was sorted quickly - very friendly and helpful customer service.
The other 2 boards are fine.
Arrived quickly and packaged very well. A great deal and a great looking board. Been out on the water since getting it.
A fantastic all round board. Perfect for any river use and stable enough for the waves of the sea. Only not giving 5 stars due to the fact the pump is not the best on the market and even needed an elastic band as a 'quick fix' recommended by the supplier. If this is clearly a recurring issue it should be resolved, not just wait until the customer asks a question about it to then provide a quick response. But love the board the design and cant fault anything else.
Item never arrived.ordered it way in advance as a birthday gift, waited a few days after the estimated delivery date for me to get in touch with them. If I hadn't emailed them then I don't think they would have been bothered. They said it must have got lost in the post. How does a paddle board go missing.... Would never order from this company again

Vastaus yritykseltä SUP Warehouse
Haven’t tried it yet, 3 stars because it took 10 days longer to arrive than originally stated

Vastaus yritykseltä SUP Warehouse
Long reason for why not.
I ordered my SUP. Yodel then returned it and they automatically refunded me . To which I then had to reorder another board when it finally arrived the pump is broken and the glue for the valve is coming undone. I was recommended to buy waterproof glue or replace pump at own cost. As they didn't have one in stock .
I've finally taken the decision to return it . This is no easy task
I will need to pay for packaging and hope they repay my cost of delivery and refund
There is no phone number so you can't contact anyone. Everything is done on email. You just end up preying it works out
Delivered swiftly. A cracked pump was replaced immediately. Excellent SUP!
Hi guys used pump to inflate sup and the pressure gauge doesn’t work …..so it’s been guess work . Tried on a few occasions to reach you but waiting time too long. The packaging was in a very bad state which made me overly suspicious ( also it was delivered in branded box which spoilt surprise for my wife) , the product is great and up to final delivery all was good . But there needs to be better quality checking . A new pump would be great but not going through the hassle of sending pump back and waiting .
Excellent prompt delivery. Deal seemed too good to be true but arrived as described
Sent me the wrong order and with no pump for the board, no answer to my email about getting hold of the pump, I have had to buy one from amazon instead.
So happy with my new board. It is quite heavy and not very comfortable to carry for a long distance and pumping up that last bit is really hard going, otherwise am chuffed to bits with the SUP. Delivery was long and packaging was completely battered
Never arrived. Chased Yodel to no avail and no follow up. Can't believe I lost all that money
Have now purchased 2 paddle boards from SUP Warehouse and the experience had been good.
Really decent quality equipment, we had a slight issue which was resolved very easily by the team.
The life vest arrived m, well packaged, but was not what I was after as the neoprene was only on one side and it fitted very large on me. I returned it and SUP warehouse refunded my money promptly.
Terrible all over both pumps have holes in the tube so unable to read the pressure and is hard to get the paddle boards to a good pressure. I have been trying to contact this company for the past 24 days with a number of emails and have had no responses I am still waiting. I would not recommend them at all. (Sup warehouse if you actually see this and look at your reviews try responding to people rather than sending me a product that dosent work)
Love the paddle board but delivery was terrible
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