I brought a very reasonably priced scooter from sunshine scooters (Rochford) yesterday and it was delivered today. Really pleased with the scooter and the service provided by this firm. It also cam... Näytä lisää
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Bought my mobility scooter off sunshine scooters almost 2 yrs ago.. Bought online without viewing but it was beyond expectations when delivered.. just had service ✔️ done .. man went through all the... Näytä lisää
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We ordered our Pride Baja Bandit Mobility Scooter on Sunday/ Monday morning at 3 am. At 9am Monday Charlie rang to confirm our order. We needed it urgently for a holiday. Sunshine did all the paperwor... Näytä lisää
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Home demonstration of powerchairs easily arranged at a time of my choosing. Arrived on time and engineer clearly demonstration strengths and weaknesses (if any!) of three chairs and I was able to t... Näytä lisää
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Yrityksen kirjoittama
Sunshine Scooters specialise in the sale and hire of pre-owned and reconditioned electric mobility scooters and power chairs. We also cover all repairs, servicing, battery replacements, insurance and mobility scooter breakdown cover.
Yhteystiedot
10 Strait Bargate, Boston, PE21 6LR, Lincolnshire, Yhdistynyt kuningaskunta
- 0800 368 5188
- info@sunshinescooters.co.uk
- sunshinescooters.co.uk
4,6
Erinomainen
71 arvostelua
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Buy from a reputable company
Oh any apparantly as my scooter is class 3 street legal I should have a v5c. With new owner details. Send it out or I'll be a trading standards issue. I know you can't ring me as you're blocked including emails too. Tired of your excuses. Send it I'll give you 4wks or legal proceedings my boy
Edit: nope just spoken to citizens advice and it's your responsibility to arrange the v5c for the new owner please be advised never buy from sunshine scooters as all you'll get is bull after the deliver as others have mentioned
Edit: scooter is red and a grey cowling speedo was put on it leaving it looking terrible. Someone is a privileged child with 2 shops and an attitude! No help was offered with the registration document, this is the 1st you've heard of it so please don't tell fibs
Edit
He has negative reviews removed, the replacement speedo you fitted with an extra 850 miles in the wrong colour has now failed. So either im doing 3mph or yet another faulty item provided by the notorious sunshine scooters. Buyer beware
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Hello Warren,
We're genuinely sorry that you feel this way, as this isn't the experience we aim to provide.
Following your unfortunate medical emergency, which meant the scooter's batteries became deeply discharged, we replaced both batteries completely free of charge as a gesture of goodwill, despite this not normally being covered under warranty. We were happy to do this because we understood your circumstances.
When the speedometer developed a fault, we attended again under your comprehensive 12 month warranty. Our engineer initially attended expecting to replace the speed sensor, but after further diagnosis established that the dashboard itself was faulty.
At that point, we offered you two options:
- Fit the fully working dashboard we had with us immediately, which unfortunately had a different coloured surround, allowing you to continue using the scooter straight away; or
- Return the scooter to our workshop so we could fit the correct colour matched dashboard before returning it to you.
The replacement dashboard naturally displayed the mileage from the donor unit. This does not alter the scooter's true mileage, which remains fully documented from the date of purchase, and we would have been happy to record this for future reference if required.
You also mention being offered a turnaround of around a week if you preferred the colour matched repair. We don't believe this is an unreasonable timeframe for a warranty repair requiring replacement parts, but we appreciate it wasn't the option you wanted at the time.
We issued a second key the next day after our engineer visit. This was sent next day delivery free of charge.
Regarding the age of the scooter, it was sold exactly as supplied to us and identified on your invoice. We have never knowingly misrepresented its age.
Most importantly, after all of this, we even offered to take the scooter back and provide you with a full refund if you were unhappy with it. You chose not to accept that offer.
We always try to resolve issues fairly and go above and beyond where we can. While we're disappointed by your review, we remain willing to help should you wish to discuss the matter further.
Your review was removed by Trustpilot, not by us. Trustpilot determined that the review breached their terms, including the use of abusive language and information that was found to be false or misleading. We have no control over Trustpilot’s decision to remove reviews.
Great turn around from purchase to…
Great turn around from purchase to delivery, open an honest dialogue.
Great value for money.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
From a disappointing start to excellent…
From a disappointing start to excellent customer service
I initially had a disappointing experience when I contacted customer support about an issue with my recently purchased power wheelchair. However, after raising my concerns, I was very impressed with how the company responded.
I spoke to Charlie, who took the time to listen, understand what had happened and make sure the matter was properly resolved. As a gesture of apology, they are also sending me an accessory for my chair, which is not an inexpensive item. I really appreciated this — it showed me that they genuinely wanted to put things right.
It’s easy to leave a negative review when something goes wrong, but I think good customer service deserves recognition too. Charlie handled the situation professionally and completely changed my impression of the company.
I’m very happy with the outcome and will definitely be shopping with them again. Thank you, Charlie, for turning a disappointing experience into a positive one.
17. elokuuta 2026
Oma-aloitteinen arvostelu
Home demonstration of powerchairs…
Home demonstration of powerchairs easily arranged at a time of my choosing. Arrived on time and engineer clearly demonstration strengths and weaknesses (if any!) of three chairs and I was able to try them. At no time did I feel under any pressure to order [it always irritates me when salesmen say things like 'there's a special deal if you order today' etc].
I thought about it over the weekend and phoned in an order on the Monday. This was dealt with efficiently and professionally and my chair arrived two days later!
I was pleased to discover that a small alteration the engineer had suggested had been actioned although I hadn't mentioned it when ordering.
The Pride Jazzy is very comfortable and will be ideal for outside use. Not quite so manoeuvrable in my narrow hallway!
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for taking the time to leave such a detailed review! We’re really pleased to hear you found the home demonstration helpful and, most importantly, relaxed and pressure free. We always want our customers to have the time and information they need to make the right choice for them.
It’s also great to hear the team remembered the alteration discussed during your demonstration and had everything ready for you when your Pride Jazzy arrived.
We hope you enjoy your new powerchair and that it gives you many miles of comfortable use.
Thank you again for choosing Sunshine Scooters.
The Sunshine Scooters Team
Sunshine scooters (Rochford) 👍
I brought a very reasonably priced scooter from sunshine scooters (Rochford) yesterday and it was delivered today.
Really pleased with the scooter and the service provided by this firm.
It also came with a 12 months parts and labour warranty which is a great peace of mind when buying a second hand scooter.
Absolutely recommend this company.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your fantastic review and recommendation! We’re really pleased to hear you’re happy with both your scooter and the service you received from our team.
We know that buying a pre-owned mobility scooter can sometimes feel a little daunting, which is why we provide our 12 month comprehensive warranty for that extra peace of mind.
We hope you enjoy your new scooter and thank you again for choosing Sunshine Scooters!
The Sunshine Scooters Team
Light folding mobility scooter at a great price
The mobility scooter I chose was delivered quickly and I was kept informed the whole way through the delivery process. Everything appears to be working as it should. Fuil instructions and a handbook were included. I am delighted with my purchase.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your folding mobility scooter and that everything went smoothly with the delivery.
We really appreciate you choosing Sunshine Scooters and hope your new scooter serves you well for many years to come. If you ever need any help or advice, our team is always here to assist.
Best wishes,
The Sunshine Scooters Team
The scooter is great runs and looks…
The scooter is great runs and looks like new and my request for larger batteries was fulfilled free of charge. It arrived quite quickly the only slight thing, I asked if the scooter had a road license as it is category 3, by email soon after paying for it; but got no response so had to ring after it had arrived they said they would sort it out, which takes a few weeks. It would have been nice if they had responded to the email the week before, that is the only reason I gave them 4 instead 5 stars.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you for taking the time to leave us your review. We're delighted to hear that you're pleased with your scooter and that it arrived looking and performing like new. It's also great to know we were able to fit the larger batteries for you at no additional cost.
We also appreciate your honest feedback regarding the V5C registration. You're absolutely right that we should have responded to your email sooner, and we apologise that this was missed. While the registration process itself does take a few weeks once submitted, we understand that a quick reply to keep you informed would have made your experience much better.
Thank you again for your feedback and for choosing Sunshine Scooters. We hope you enjoy many happy miles on your new scooter, and if there's ever anything else we can help with, please don't hesitate to get in touch.
Many thanks,
The Sunshine Scooters Team
Bought my mobility scooter off sunshine…
Bought my mobility scooter off sunshine scooters almost 2 yrs ago.. Bought online without viewing but it was beyond expectations when delivered.. just had service ✔️ done .. man went through all the faults hed found and fixed with me..
Always been a perfect service from this company 👌 highly recommend
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your wonderful review and for continuing to choose Sunshine Scooters nearly two years after your purchase.
We're delighted to hear that buying online exceeded your expectations and that your scooter was everything you hoped it would be when it arrived. It's also great to know your recent service was a positive experience, with our engineer taking the time to explain the work carried out and any issues that had been identified and resolved.
Providing great service doesn't stop after the sale, so it's fantastic to hear that we've continued to meet your expectations over the years.
Thank you again for your recommendation and ongoing support. We wish you many more happy miles on your scooter!
Many thanks,
The Sunshine Scooters Team
The customer service is second to none.
We purchased a scooter from Charlie which was a seamless experience, it was delivered on the time agreed and for a second hand scooter was in immaculate condition.
Unfortunately on the first run out the scooter was involved in an accident but Charlie and the team got it back together and working.
The customer service is second to none.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for taking the time to leave such a wonderful review Mike.
We're delighted to hear that you were happy with the scooter and the service you received from our team. It was incredibly unfortunate that the scooter was involved in an accident on its very first outing!
We'd also like to apologise again for the delay whilst we waited for replacement parts from the manufacturer. We know it took longer than either of us would have liked, so we really appreciate your patience and understanding throughout the repair process.
We hope the courtesy scooter in the meantime helped minimise the disruption while your own scooter was being repaired.
Thank you once again for your kind words and for placing your trust in Sunshine Scooters. We wish you many happy and trouble-free miles ahead, and if you ever need anything in the future, we're only a phone call away.
Many thanks,
The Sunshine Scooters Team
Sunshine Scooters
Just bought a scooter from them excellent service
The scooter is excellent condition came with 2 keys fully serviced before dellivery to Manchester driver contacted when he was close by brought right to the front door of my apartment and explained all controls and charging controls etc . Came with 2 keys I would recomend this Buisness to anybody
.
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your fantastic review and recommendation.
We're delighted to hear you're pleased with your scooter and that it arrived in excellent condition. Every scooter is fully serviced, thoroughly checked, and prepared before it leaves us, so it's great to know that showed.
We're also pleased our delivery engineer provided a helpful handover and took the time to explain the controls and charging, as we want every customer to feel confident from day one.
Thank you again for choosing Sunshine Scooters. We really appreciate your kind words and hope you enjoy many happy miles on your new scooter. If you ever need any help or advice, our team is always here for you.
Many thanks,
The Sunshine Scooters Team
Pride Baja Bandit…
We ordered our Pride Baja Bandit Mobility Scooter on Sunday/ Monday morning at 3 am. At 9am Monday Charlie rang to confirm our order. We needed it urgently for a holiday. Sunshine did all the paperwork and the Scooter was shipped that day via a Pallet Courier and it arrived in perfect condition v well wrapped Lunchtime Wednesday. We took it for a test run and the fully charged it ready for our early Thursday morning. Thank you do much all the team at Sunshine Mobility Lincs. You certainly made our holiday and we will certainly return when another new scooter is needed +++ Ps also a great price +++
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for taking the time to leave such a fantastic review.
We're delighted we could get your new Pride Baja Bandit to you in time for your holiday. We knew it was important, so the team worked quickly to process everything, prepare the scooter and get it dispatched as soon as possible.
It's great to hear it arrived in perfect condition and that it helped make your holiday a success. Comments like yours mean a great deal to the whole team.
Thank you again for choosing Sunshine Scooters. We hope you enjoy many happy miles on your Baja Bandit, and whenever you need us in the future, we'll be here to help.
Kind regards,
Charlie & the Sunshine Scooters Team
BRILLIANT COMPANY GREAT CUSTOMER SERVICE.
I very recently purchased a used scooter from Sunshine. The scooter had to be shipped a considerable distance but arrived as agreed. The scooter itself was in excellent condition and exactly as described. Charlie who supported me during the process was friendly but professional and is a credit to the company. Jodie who mainly dealt with the delivery aspect was excellent.
Overall I would have no hesitation in recommending Sunshine and they definitely deserve five or more stars. Well done to all concerned.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your fantastic review and recommendation.
We're delighted to hear that your scooter arrived as agreed and that it met your expectations, both in its condition and description. We take great pride in preparing every scooter to a high standard, so it's wonderful to know this was reflected in your experience.
Thank you also for your kind words about both myself and Jodie. I'll be sure to pass your comments on to her, they'll mean a great deal to the whole team.
We really appreciate your trust in Sunshine Scooters and hope you enjoy many happy miles on your new scooter. If you ever need any advice or assistance in the future, we're only a phone call away.
Kind regards,
The Sunshine Scooters Team
Excellent service.
Sunshine scooters have been brilliant with us. My scooter had been making a strange noise for a few days . They came and took it away . It was the motor so we asked them to put a second hand motor on as we had not long spent £300 on batteries for it and couldn't afford to have a new motor put on. They did it gladly and gave it a service at the same time. They were very helpful over the phone to try and get to the bottom of what they thought it could be.Very friendly and the service was impeccable .Any problems they said no matter how small they may be able to help over the phone.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your lovely review.
We're really pleased we could get your scooter back up and running for you. We completely understood that, after recently investing in new batteries, keeping the repair as affordable as possible was important. We're glad we were able to fit a quality second hand motor and carry out a service at the same time.
It's great to hear that you found our team friendly and helpful throughout the process. We always try to diagnose problems over the phone where we can, and we're only ever a call away if you need advice or assistance in the future.
Thank you again for choosing Sunshine Scooters and for taking the time to share your experience. We really appreciate your support and hope you enjoy many more trouble-free miles.
Kind regards,
The Sunshine Scooters Team
I like Sunshine Scooters because
I like Sunshine Scooters because, the person that dealt with me was very patient with me, he was willing to listen to what I wanted and needed. I want initially looking to buy a new scooter but he was still patient and kind. I did in the end decide to buy a second hand scooter that was delivered today, very quickly as I only ordered it about Friday and today is Monday 1st of June. That is what I call very good service. Thank you Sunshine Scooter.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
hank you so much for your wonderful review.
We're delighted to hear that you felt listened to and never under any pressure. We know that choosing the right mobility scooter is an important decision, so we always aim to take the time to understand each customer's needs and help them find the option that's right for them.
We're also pleased we could get your scooter delivered so quickly, and we hope you're enjoying using it already.
Thank you again for choosing Sunshine Scooters and for taking the time to share your experience. Your kind words mean a great deal to the whole team, and we're always here if you need any help or advice in the future.
Kind regards,
The Sunshine Scooters Team
Very caring and kind staff
Very caring and kind staff, a very happy customer! Thank you....
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your kind review. We’re delighted to hear you were happy with the service you received. Our team always aims to provide caring and supportive customer service, so your feedback really means a lot to us.
Thank you again for choosing us, and we hope to assist you again in the future.
Great scooter, excellent delivery customer service
We recently purchased a used mobility scooter from Sunshine Scooters and am delighted with the purchase. From the initial message exchange to the physical delivery, the customer service was superb. The scooter was received exactly as described and the delivery man was so nice and friendly. Many thanks to David for your help with the purchase, would definitely recommend Sunshine Scooters.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were happy with both the scooter and the service you received throughout the process.
It’s great to know the scooter arrived exactly as described and that our delivery team made such a positive impression. I’ll be sure to pass your kind comments on to David as well, he’ll really appreciate them.
Thank you again for choosing Sunshine Scooters, and we hope you enjoy many happy miles on your new scooter.
The best company for first class…
The best company for first class scooters my scooter which i purchased from them brilliant 1st class service especially from Charlie who really does care thanks Charlie for all your help and support
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your fantastic review and kind words. We’re thrilled to hear that you’re so happy with your scooter and the service you received from us.
Charlie will be especially pleased to read your comments. Providing genuine care, support, and first-class customer service is something we pride ourselves on.
Thank you again for your support and for choosing Sunshine Scooters. We wish you many happy and enjoyable journeys on your scooter.
Over and Above normal service
This company is phenomenal for its staff, their helpfulness and excellent merchandise. Delivery was prompt for my TGA Breeze S4, the condition of which was brilliant. I had quite a few questions both prior and after purchase and they were answered promptly and knowledgeably. I recommend them wholeheartedly.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were so pleased with both the service you received and the condition of your TGA Breeze S4.
Our team always aims to provide helpful, knowledgeable support before, during, and after purchase, so it’s fantastic to know this made a positive difference to your experience. We’re also pleased the delivery and presentation of the scooter met your expectations.
Thank you again for choosing Sunshine Scooters and for taking the time to share your feedback. We hope you enjoy many happy miles on your Breeze S4.
We bought two scooters from Sunshine…
We bought two scooters from Sunshine Scooters, a small Rascal and a larger TGA Vita. Both were fairly new, well prepared, in excellent condition and have performed well.
The service we received from the friendly and competent staff at the time of sale and subsequently has been first class and we would strongly recommend them.
We recently sold the larger scooter back to them, as it was no longer needed and got a good deal. We retained the smaller scooter after servicing by Sunshine Scooters and no doubt it will continue to be to be serviced there.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you very much for your wonderful review and continued support. We’re delighted to hear that both your Rascal and TGA Vita scooters have served you well and that you were pleased with their condition and preparation.
We’re also pleased we could assist with the purchase back of your larger scooter and continue to help maintain your smaller scooter through our servicing department.
Thank you again for your recommendation and trust in Sunshine Scooters, it is greatly appreciated by the whole team.
Sunshine Scooters restored more than my…
Sunshine Scooters restored more than my scooter...
After months of trying to find a company that would actually check my scooter battery, I was exhausted. The delays were traumatic and made my disability harder to manage day to day.
Sunshine Scooters were amazing from start to finish. From reception to the driver, everyone was understanding, patient, and didn’t make me feel rushed, dismissed or a pain in the ...
Special thanks to Charlie. He helped me when I was distressed and went above and beyond to make sure I felt supported. I can’t thank him enough.
'Dora' is now back and running better than ever and that is thanks to Sunshine Scooters. We are ready to start exploring once again!
If you need a company that listens and follows through, especially with disability needs, I highly recommend Sunshine Scooters.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunshine Scooters
Thank you so much for taking the time to share such a thoughtful review. We’re truly sorry to hear about the difficulties you experienced before coming to us, but we’re really pleased that we were able to help get things resolved for you and bring your scooter back to full working order.
It means a great deal to the whole team to hear that you felt listened to, supported, and treated with care throughout the process. That is exactly the standard we aim for in every interaction.
Charlie will be especially pleased to read your kind words, he will be very glad he could support you during what sounds like a very stressful time.
We’re delighted to hear Dora is back up and running and ready for new adventures. Thank you again for your recommendation and trust in Sunshine Scooters. We wish you many happy and trouble-free journeys ahead.
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