Their products are very amazing! I purchased the Golden Dust and I absolutely love the scent. I've received so many compliments on it. They were incredible patient and helpful while I took my time dec... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil... Näytä lisää
Yritys on vastannut
Hafizullah H is a brilliant staff in Wood Green branch of sunnamusk. This gentle man recommends me all I liked and that person has great potential product knowledge, Beautiful advice and smile through... Näytä lisää
Yritys on vastannut
I’m a nosey person and I notice smells for ages. However some people’s feedback on smells might be influenced by things like incorrect application. Their customer service was brilliant though. I love... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Yhteystiedot
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, Yhdistynyt kuningaskunta
- online@sunnamusk.com
- sunnamusk.com
4,5
Erinomainen
8 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The product is really amazing really…
The product is really amazing really good quality smells absolutely unbelievable
26. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear TU
Thank you for your fantastic feedback. We’re delighted to hear you’re so impressed with the quality of our products and that you’re enjoying the fragrances. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
My Recent Experience with Sunnamusk
I have been a loyal customer since 2024 and I got to know Sunnamusk through a friend at work when I asked about the name of his perfume, I have been buying my oil perfumes from Sunnamusk since then anytime I visit UK 🇬🇧 but my recent experience was great when I bought an oil Evantos perfume and was asked to pay 40 pounds instead of 45 pounds just because to I have to subscribe to Sunnamusk website, it was a cool deal for me because with the subscription I get a lot of updates on their new collections and reductions sales.
3. elokuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Ismaila
Thank you for your wonderful feedback and for being such a loyal Sunnamusk customer since 2024. We’re delighted to hear that a recommendation from a friend introduced you to our fragrances and that you’ve continued to enjoy our fragrance oils whenever you visit the UK.
It’s also great to hear you were pleased with the offer on your Evantos fragrance oil and the benefits of subscribing to our website. We truly appreciate your continued support and look forward to helping you discover more of our new collections and offers!
Kind Regards
The Sunnamusk Team
I;m completely satisfied.
I bought this parfume as a gift. Delivery was by time, so I;m completely satisfied.
3. elokuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Ana
Thank you for your lovely feedback. We’re delighted to hear your perfume arrived on time and that you’re completely satisfied with your purchase. We hope the recipient enjoys their gift!
Kind Regards
The Sunnamusk Team
Watered down product
The fragrance I was given to test in store was completely different from the one I received after purchasing. The tester was strong, long-lasting, and exactly what convinced me to buy it.
However, the bottle I was sold barely lasts two hours before the scent disappears. It feels like a much weaker version of the tester, which was extremely disappointing given the price.
Based on my experience, I feel the product I purchased does not match the quality of the sample I was shown. I wouldn’t buy from this company again.
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunnamusk London
Dear Thomas
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the fragrance you purchased did not perform as you expected, particularly after enjoying the tester in store.
We understand how disappointing this would be, especially when the tester was the reason you decided to make your purchase. We take concerns regarding the quality and performance of our fragrances seriously.
Please reach out to our customer care team with your order or purchase details so we can look into this further for you and assist with your concerns.
Kind Regards
The Sunnamusk Team
Return and refund process is a joke
Had issues with communication on last review but then i sent back the unopened sealed perfume back and haven’t received any refund or email. Their customer service is awful and any returns refund is treated with less care.
Thanks for the reply and sending me shipping label but I have already sent it back to the address mentioned in the website and paid for my own shipping. I am simply waiting to be refunded.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sunnamusk London
Dear Utsah
Thank you for your feedback. We’re sorry to hear you feel you have experienced issues with communication regarding your return.
We can confirm that the refund has been processed on our system. If you have not yet received the funds or have any further concerns regarding the refund, please contact our customer care team directly so we can look into this for you and provide any further information required.
Kind Regards
The Sunnamusk Team
Vastaus yritykseltä Sunnamusk London
Dear Sana
Thank you for your lovely feedback. We’re delighted to hear your fragrance oil arrived in excellent condition and that you’re happy with your purchase.
Kind Regards
The Sunnamusk Team
Was really nice in there
Was really nice in there, staff was nice and helpful, but I went to the one in Cardiff not London and my name is Alfi but it isn’t a problem
2. elokuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Alfi,
We're so glad to hear you had a nice experience and found our staff helpful! We appreciate you taking the time to share your positive feedback.
Best Wishes
The Sunnamusk Team
Product and service is nice.
1. elokuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Nuhi
Thank you for your lovely feedback. We’re pleased to hear you’re happy with both our products and service. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
J’ai commandé le Golden Dust Original…
J’ai commandé le Golden Dust Original et j’ai reçu ma commande il y a quelques jours. La tête du parfum est bancale et le bouton pulvérisateur est bloqué (reste enfoncé si on appuie tellement la tête est bancale)
Je suis vraiment très dessus de recevoir une commande pareille.
J’ai demandé un échange, ils m’ont envoyé une étiquette de retour DHL qui ne fonctionne pas car d’après le service il manque des informations…J attends de voir la suite
Je suis tellement déçue par cette expérience…
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
I constantly order this perfumed oil…
I constantly order this perfumed oil because it has an exquisite, very delicate scent that lasts a long time; it suits me perfectly, and I really like it.
31. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Zaneta
Thank you for your wonderful feedback. We’re delighted to hear how much you love your fragrance oil and that you enjoy its delicate, long-lasting scent. It’s fantastic to know you’ve found a fragrance that suits you so perfectly!
Kind Regards
The Sunnamusk Team
Their products are very amazing
Their products are very amazing! I purchased the Golden Dust and I absolutely love the scent. I've received so many compliments on it. They were incredible patient and helpful while I took my time deciding what I wanted to purchase.
31. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Alicia
Thank you for your fantastic feedback. We’re thrilled to hear how much you love Golden Dust and that you’ve been receiving so many compliments! It’s also wonderful to know our team gave you the time and patience to find the perfect fragrance for you without feeling rushed. We truly appreciate your kind words and support!
Kind Regards
The Sunnamusk Team
Always a good experience but the…
Always a good experience but the experience at the Manchester branch was not good
Staff needs to be better trained
25. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Shali,
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience at our Manchester branch did not meet the standard you’ve come to expect from us, especially as you’ve previously had good experiences with Sunnamusk.
We take your comments regarding staff training seriously and will ensure your feedback is shared with the relevant team so we can look into this and continue improving the experience we provide.
Kind Regards
The Sunnamusk Team
Customer assistant was attentive
Customer assistant was attentive, pleasant and polite.
25. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Anna
Thank you for your wonderful feedback. We’re delighted to hear our customer assistant was attentive, pleasant, and polite. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Vastaus yritykseltä Sunnamusk London
Dear Marilyn
Thank you for your lovely feedback. We’re delighted to hear that it's always a pleasure shopping with us. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
Vastaus yritykseltä Sunnamusk London
Dear Mohammad
Thank you for your fantastic feedback. We’re thrilled to hear you received outstanding customer service. Your kind words mean a great deal to us!
Kind Regards
The Sunnamusk Team
Trying a new oil
Trying a new oil. Not as strong as insigna but gorgeous The bloke in meadohall was amazing
29. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Angela
Thank you for your wonderful feedback. We’re delighted to hear you’re enjoying your new fragrance oil and that you received such amazing service from our team member at Meadowhall. We’ll be sure to pass on your kind words to the team. We hope you continue to enjoy your new fragrance!
Kind Regards
The Sunnamusk Team
10/10
I ordered a few oils and a couple of their fragrances at a great price compared to any of their competitors around. The oils smell incredible and last all day. I was still getting a whiff of them the following morning on my skin and they are at a great price. As I ordered a few things, come checkout I was eligible for a few samples and they do treat you with the samples! Really great company to buy your scents from in my opinion.
29. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear Jake
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying both our fragrance oils and Eau de Parfums, and that you found them to be great value. It’s wonderful to know the longevity has impressed you and that you were pleased with the complimentary samples included with your order. We truly appreciate your recommendation and your support!
Kind Regards
The Sunnamusk Team
Vastaus yritykseltä Sunnamusk London
Dear Dawn
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the beautiful packaging and prompt delivery. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Quite expensive with no online discount…
Quite expensive with no online discount compared to shop/stalls.
Also no samples provided
27. heinäkuuta 2026
Vastaus yritykseltä Sunnamusk London
Dear K Ali
Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience. We appreciate your comments and will ensure your feedback is shared with the relevant team for consideration.
Kind Regards
The Sunnamusk Team
Vastaus yritykseltä Sunnamusk London
Dear Will
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying our products and that your order arrived so quickly. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
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