Sunlu Arvostelua 

58
•
TrustScore 3/5 tähteä

2,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Ordered three rolls of PLA+ filament. Received two, plus a PLA in purple and a PLA Matte in blue, neither of which I've ever ordered. Sent an email within two hours of delivery and two more over... Näytä lisää

Saanut 1/5 tähteä

Purchased a dozen reels of sunlu filament from sunlu UK, all i have used have worked great apart from one reel of pla that's just rubbish silly string, won't adhere to the bed or itself. Tried to co... Näytä lisää

Saanut 2/5 tähteä

Been using Sunlu filament for a while now with no issues. Fast free delivery Edit***** Received an email promising a £15 voucher for leaving a 5* review. Going on the other reviews left at the sam... Näytä lisää

Saanut 5/5 tähteä

This isn't my first time ordering from Sunlu, and once again, they’ve delivered on time with top-quality filament. Their offers are some of the best out there, both in terms of price and product quali... Näytä lisää

Yrityksen tiedot


Yhteystiedot

2,9

Keskitasoinen

TrustScore 3/5 tähteä

58 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,9

Kaikki arvostelut

(58)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

5* best filament out there

5* best filament out there. I've used many brands and different types and sunlu is by far the best. I've used pla+, pla, and high speed filament from sunlu and I have had no issues at all. Print quailty is amazing They are the only company I use now. Look forward to trying out the resin next.
Can review resin if you send a tester sunlu.

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great no issues

Easy ordering, items (PETG) arrived via royal mail 48.
Always quick to respond to questions and technical support.

22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality product, prompt delivery service

I order all my filament from sunlu they are very reliable and fast delivery service. I know if I order just before I run out I will have my delivery in 2-3 days prompt. They have great and special promotions so it's best to register your email and buy accordingly as they're stock will go quickly. They have great choice of products of which I've had no issues with storage or use I always recommend to friends and associates.

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I'm giving Sunlu 5 stars

I'm giving Sunlu 5 stars, as I find their filaments have been great values and good quality. The new PLA+ v2 has been excellent, once I tweaked the bed temp setting for better adhesion. The new reusable Bambu-compatible spools are a good bonus too.

Where Sunlu could greatly improve is answering email queries and actually having someone there answer their "Live" chat.
Postage is normally very swift.
But all in all, I'm happy to give 5 stars

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have been using sunlu pla since march…

I have been using sunlu pla since march this year and I now have 26 of their colours and have had no issues with the print quality. They have usually delivered within 5 days and on one occasion they were having difficulty in getting the colour I wanted so upgraded me to the higher quality spool at no extra charge 10 out of 10 for quality of product and service.

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent filaments

Excellent filaments

Not had any problems with either PLA, PLA+, PLA Matte or PETG

Very good prices
Free and reliable Shipping

And now they have even updated their spools to fit BambuLabs AMS units without the need for 3D printer adapters
Very happy

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Have made loads purchases from sunlu…

Have made loads purchases from sunlu and always received my parcels quickly, they sell top quality filament that always arrives in perfect condition.
The odd time when I have had a small problem customer services got back to me promptly to help me sort out my problem.

18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Customer service is non-existent

Customer service is non-existent. I placed an order, got an acknowledgement but that was it. No response to numerous emails and the chat bot on the website is pointless. Good filament, but don't buy directly. Fraudulent transaction dispute has been logged.

2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor experience

Poor experience - I cancelled a pre-order with these guys and they ignored multiple emails and online requests and sent it anyway months later. The Phone numbers listed do not seem to work, they just ring out. They may have a uk presence, but are not UK based, emails seem to originate from China. Only after the item was shiped did they start responding to emails. The item shipped from a Ukraine postal service. I refused the delivery and it has been returned, but a month later i still havent been refunded.

3. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This was the last time buying from Sunlu

I ordered 12 kg of filament on the Sunlu Website and got it delivered within a week. Once delivered and opened I noticed half of the filament was the wrong type.

I contacted customer service and I waited for 5 days with no reply. I then wrote another message, slightly aggravated at this point.
I waited another 2 days and got a reply, asking me to provide an unboxing video/pictures of the box and product labels. I replied within 5 minutes with pictures, no reply at all.

It's been 9 days today since I got someone to answer me from Sunlu and my patience is lost. Never again will I buy from this company.
The customer service is non existing and now I'm being forced to use filament I didn't order.

5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It is a scam

I ordered a dryer un January.and still not delivered. No replies.from customer.sercuce and no ewfunds given. This site is a scam

18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor quality product and no parts back up

I would not buy a product from them again. My brother got 2 filament dryers on there Kickstarter and gave one to me as a present. It has failed with less than 30 heat cycles and I don't print large parts, so we are talking 30 mins to 3 hours per print. As I don't print that often it's out of warranty. Customer service got back to me in a reasonable time but were not very helpful after requesting photos and video, they said there was nothing they could do. No spare parts available to fix it which is very poor. Sadly my brother invested in a cheap quality under developed product with no parts back up. If you've read this I would not recommend you buy their products.

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Good filament, terrible customer service

The filament prints well and now comes in reusable plastic spools.

Where this company falls off is their customer service, i keep telling them their cherry red is absolutely not what it should look like as it is an orange-pink rather than the standard cherry red color code you would think it would be. Way way brighter and not what i expected.... and they are going back and forth with me, throwing different reasons at me to reject my return, all in very vague emails from this "Amanda Lee" which i doubt is a real name anyways, judging by the lack of respect and low effort towards the emails and respecting their policy. You're much better off ordering through amazon at this point.

It took 17 emails before i gave up, this person kept insisting that i have opened the product and can't return it, but the only thing i opened was the postage bag. The filament bag was unopened. How would i even be able to see what i received if i didn't open the postage bag??

Thankfully i paid with paypal because i had to do this through PayPal to resolve it.

Absolutely unacceptable, you could almost call this a scam. If i had paid with my debit card there was most likely no chance of a return, and keep in mind that i had quoted their own return policy to this person 4 times and she still denies it!

19. maaliskuuta 2025
Oma-aloitteinen arvostelu

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