sumerianmerch.co.uk Arvostelua 52

Ordered a shirt in the beginning of October for a concert at the end of November, thought it would be guaranteed to get here before the concert, right? Very wrong. It is now February, so I definitely have it now right? Wrong again. The worst part? I am still being charged for it. I have written multiple emails that they respond to after a few weeks but always just make us some excuse, and turns out they don't even have a phone number. What a horrible excuse of a company.

October 28, 2022 I ordered 2 t-shirts and i haven't been contacted a single time about the shipping. This is a joke

Purchased three vinyls from their ‘12 days of Xmas’ range in early December! Got a confirmation email….that’s it! No vinyls, no updates, no replies to the multiple emails we’ve sent. Yet they can post daily rubbish tik toks on their social media! But responding to paying customers just seems like far too much effort. Basically take your money then f**c you.

Wish I could have given 0 stars. Placed an order 2nd week in November,3rd December I emailed them 3 times.no reply until today 6th Jan, saying they are revamp there warehouse that was it still no order. People plz don't send money to these scammers as.you won't get what you've paid for.

Three months ago we placed an order for my daughters birthday. No response from customer service (contacted multiple times) so filed a PayPal dispute. PayPal never heard back either so we got a refund. Do yourself a favor and don't bother ordering from this place.

My experience is the same as others here. Ordered a tshirt as a Christmas present early December, recieved order confirmation and nothing since...... 4 emails to them and no response..... Shocking service!!

Ordered item late November. It's now over a month later. Item hasn't been shipped. Money hasn't been returned. No correspondence. Awful company. Avoid at all costs!

Ordered two t-shirts, and received the order confirmation email, but that was the last contact I had from them.

I have tried contacting them through email, Facebook and Twitter, but no response. Three weeks have passed since I placed the order, so I’m not hopeful of a resolution.

Think I will have to contact my bank to get a refund, as there’s no way of cancelling the order, and contacting them is clearly a waste of time.

Hi, same problem. My daughter ordered 2 items (vinyl & hoodie) on 19th of Oct. On 16th of Nov she received only 1 (vinyl). Company is not responding to any of her e-mails, it's been 3 weeks. Sumerian Records is very active on Facebook adding new items to sell. But when you ask a question under these posts, then they don't respond. There are several people complaining about not receiving items and not getting any info from Sumerian Records. Very dissappointing.

Same problem here, ordered 3 weeks ago, no following message since then. I wrote to them and no answer in a week. So disappointed! I was counting on it for a Christmas present!

Ordered item on 10th November which according to the description online was in stock and would be dispatched the next working day (although dates on website still referred to Christmas 2021 so may be out of date). Order was also confirmed via email soon after.
Two weeks later, I have still had no notification of the item being dispatched and emails to company have went unanswered for almost a week - despite an automated reply saying I would receive a reply to my query within 48 hours. There is also no other way of getting in touch with company, though the automated response did state if I sent a follow up email that I would be sent to the bottom of the queue again!!
I was relying on this item for a present - very unhappy.