Suitcase Travel Arvostelua 

Everything ran so smoothly - we had everything we needed (tickets, passes, hotels etc) and I didn't need to do a thing to organise it! Great.

We had a fantastic trip to Norway, which was organised at fairly short notice and was very much needed. Mike’s expertise guided us to the right choices, and Lyn was always ready at the end of the phone to help sort out questions. When the start of the holiday had to be reorganised, Mike and Lyn took all the worry away and made sure that we could go ahead and enjoy the time away. I cannot recommend them highly enough.

Just returned from an amazing holiday starting in Singapore, onto New Zealand, cruise around New Zealand, time out to stay with friends then back to Singapore and a few nights on Sentosa. This was such a big adventure for us. A friend suggested contacting Suitcase travel as I had no idea how to start to put this together. I spoke to Mike, he came back with suggestions and put together this package. Everything was so well organised, hotels were perfectly located for what we wanted to do, links to visa’s and entry requirements were attached which had to be completed prior to travel. Customer service was excellent, questions, queries and worries I had were answered and dealt with promptly, nothing was too much trouble. I look forward to you planning our next adventure. Thank you Mike, Lyn and Penny.

I discovered Suitcase Travel via a very well written article outlining the differences between Hurtigruten and Havila cruises. I sent contact to through their website and received a response from Mike the next day answering all my questions with reassuring competence and clarity. Though I was considering my trip via another operator at the time I immediately switched to Suitcase travel and at no point regretted the decision. The previous agent appeared to not have the direct understanding of the tour I was querying that suitcase travel did and their responses to my queries were vaguer and (as my trip transpired to evidence) somewhat misguided.
Both Mike and Lyn were very helpful and responsive regarding all my queries and requirements throughout and I am so very happy that I discovered them in time to arrange my perfect bucket list experience of a northern lights cruise. I do not believe the experience would have been of such quality had I stuck to my original plans.

We bring independent impartial knowledge that will not only help you understand the experience your holiday will give you, but all those extra tips too! The best part is that our service is free costing you no more than booking direct. You will always be a person to us and not a number that gives you the confidence that even the small things we do extra will make it a bigger holiday for you

What utter b/s robbing a 84yr loyal customer, slamming the phone down on her because your loyal card is apparently invalid even tho you reassured her it always invalid, you will always be a person to us ! Didn't respect my 84 Yr old nan that way utter disgrace of a family run business

As stated she didn't book holidays with you she always booked with you.

The only one she didn't was egypt because you couldn't or wouldn't accommodate what her and my grandfather wanted for the 60th wedding anniversary, ! Is that a reason for you to put the phone down on her and be so rude to her

Had a few problems ,but hopefully now sorted out ,thankyou Lynn

The only place I will use to book my holidays.
Such a friendly helpful team.

Just returned from our holiday to Paphos Cyprus. As always , Suitcase Travel delivered our very specific requirements with ease. Nothing is too much trouble and we continue to recommend them to family and friends. Thank you!

Just returned from our trip to Disney Florida, Mike and the team were fantastic in making all the arrangements. They took all the stress out of our magical adventure. Flights, accommodation, car hire all sorted. The service they provide is invaluable. Thank you so much.

They found us an amazing honeymoon, and took all of the stress out of organising things. I doubt I would have found something so perfect myself. Really responsive and helpful to questions also.

I met Suitcase Travel at a wedding fair and we got in touch to discuss honeymoon options.
We had no idea where we wanted to go and our only real criteria was 'somewhere hot with things to do' (which is quite broad) but Penny was great at every step of the way, showing us a variety of options and finding us the perfect destination.
From the initial call where Penny presented us with lots of great choices, through to booking all the finer details of the trip and Lyn confirming everything, the whole team at Suitcase Travel has been fantastic.
They thought of everything and our trip ran smoothly.
A huge thank you to the whole team for arranging us the perfect honeymoon.

We just got back from another fabulous holiday booked by Suitcase Travel. We travelled to Portugal for a five night break. We had the best time and the hotel ticked all the boxes for us. Fabulous spacious rooms with sea view, three pools, beautiful beach and delicious food and wine.

We cannot recommend this family run business enough whether it’s a short break or long haul to far away destinations they will be able to meet your needs.

Mike, Lyn, and Penny are so helpful, and even when the companies they are working with are not so professional they always manage to get the right result

Amazing during every moment. Was easy to book they helped us sort flights and accommodation for our trip to New York.
They were super helpful with any questions we had and sorted any queries. They message before our trip and after to check in. Would 100% recommend. Am already organising our next trip with suitcase travel

I was looking for a Norwegian cruise and wasn't sure which to pick. Suitcase Travel came up on my browser and I emailed Mike who promptly came back to me with his knowledge of Norway. After a few discussions we decided on the 12 day coastal express from Bergen to Kirkenes and back again. I wasn't sure what to expect as it isn't advertised as a luxury cruise with entertainment etc. However the food was amazing, the accommodation on board was better than I expected and the staff absolutely great. Other travellers were like minded and were there for the nature and scenery which Norway offers.
I usually book my own travel but Suitcase Travel organised all of this for us including transfers and assistance at the airports, as we were taking a wheelchair. The holiday didn't cost any more than if I'd organised it myself, but it was packaged together and I was then ATOL protected.
Mike, Lyn and Penny were all really helpful giving good advice and it was great to know that if we run into any problems we could have contacted them.
Would definitively recommend using this family company when booking any travel.

Suitcase Travel was recommended to us and we were not disappointed. They were easy to talk to and found us the holiday we asked for. All documents sent to us promptly and they were efficient when dealing with a query. We will be happy to book with Suitcase Travel for our next holiday.

Very personal service and unlimited patience from this company. Not being a seasoned traveller and a creature of habit when booking previous cruise holidays, Suitcase Travel will now be my first port of call for all future holidays. Cannot fault them.

Suitcase Travel booked our honeymoon, which was a multi destination holiday. We were unsure where we wanted to visit exactly, however Penny gave us multiple options to choose from, and revised the options numerous times following our feedback. We also had a video call which made the experience feel very personal, where Penny gave us advice to help us make the best decision for us. When it came to booking it felt stress free and took all complications out of the booking process. Penny was our contact the whole time, which we also appreciated.
The whole process was easy from booking to departure.
We haven't used a travel agent before, however will defo look at using suitcase travel for our next adventure!

We booked our honeymoon to Egypt through Penny at Suitcase Travel and they were brilliant. All of our documents were sent in the post in good time. During the honeymoon there was an issue with the hotel and I emailed Penny for some advice and she emailed back promptly with some helpful suggestions on how to resolve the issue. The whole team have been great and Penny was so patient and understanding during the planning process as we changed our minds on the destination a few times! Thank you so much to all the team at Suitcase Travel, we will definitely book future holidays with you!

Mike, Lyn and Penny guided us through some very difficult times to achieve the No.1 on our bucket list.
We were given high expectations based on their own experience, but even these were exceeded by us. The Northern Lights are shining on this very helpful family business, who understand their customers' needs, to provide a successful outcome.