Studio Wombat Arvostelua 182

I had a very specific issue with Live Content Preview where the generated PNG image did not match the preview on the product page. The text was rendered in a different position, and it took me quite some time to understand where the problem was coming from. It turned out that the issue was related to a conflict with the Shoptimizer theme, which made the problem more difficult to identify.

The support team was absolutely amazing. Robert quickly identified the root cause and helped resolve the issue efficiently. It turned out to be related to custom font configuration, and once properly set up, everything worked perfectly.

I really appreciate the level of expertise and the clear, practical support I received. This saved me a lot of time and frustration.

Highly recommended plugin and support!

Very useful plugin and great customer service
Very good experience with a kind, personal and rapid responsiveness from the support team.
I wish there were more comprehensive tutorial videos to show all the plugin's functions for non-programmers, but I am satisfied with their assistance.

First of all, this plugin does what it says on the label: no fuss. Wombat support is fantastic, from pre-sales questions to the final working prototype.
Great communication and co-op on so many levels.

Our experience with Studio Wombats's plugins for WooCommerce has been excellent. The integration with ACF is smooth and advanced and feels like a natural extension of WooCommerce, making it easy to add and manage custom fields without complex workarounds. It’s flexible, reliable, and performs well even on larger sites.
Support has also been great - responsive, helpful, and knowledgeable. Highly recommended for anyone who needs advanced WooCommerce customization with ACF.

One of the most complete and easy-to-use plugins for quickly and effortlessly adding extra product fields to WooCommerce products. It offers an incredible amount of flexibility thanks to its conditional logic options.

The support is excellent as well — you receive quick responses and effective solutions when needed.

I can highly recommend this plugin to anyone looking for custom product fields within WooCommerce.

It's not the most intuitive. I used the formula function and put in the formula needed with the assumption it would work with the quantity function that is part of woocommerce but actually instead of multiplying the amount that my formula provided with the number of products the user chose, it divided so it made my products cheaper. I lost quite a bit of money for a while. I had to ask their support why and you have to add the quantity in the formula which doesn't make sense. I also followed whatever tutorials were provided by them but never saw this.

Great plugin and prompt support for website users!

I would recommend this plugin to everyone. The support you get from Wombat is also of a very high standard. Even if there is a compatibility issue between the plugin and the theme, they are more than willing to discuss it with the theme’s developers. 5 stars from kinderbestekje.com.

Fast support and the plugin does what it says it does.

This plugin is AMAZING. Our website manages 18 different dining locations with changing hours, seasonal hours, holiday shutdowns etc. The plugin handles it perfectly. Every time I have a question , the support team responds fast and helps me. They have AMAZING customer support!!

Very happy with the Advanced Product Fields plugin — intuitive, fast, and packed with features. Support is quick and helpful.

Ich habe mir das Plugin geholt, in der Hoffnung hiermit was anfangen zu können. Die UI ist unübersichtlich und das Produkt letztendlich unbrauchbar für meinen Anwendungsfall - was sich erst nach dem Kauf herausgestellt hat. Es wird mit 14 Tage Geld-Zurück-Garantie geworben. Ich habe noch am nächsten Tag gesagt, dass ich mein Geld zurück möchte und das Plugin nicht nutze. Studio Wombat sagt aber, dass ich das Geld nicht zurück erhalte, weil sie im Einzelfall entscheiden. Was soll das für ein Einzelfall sein? Ich hatte das Plugin keine 24h aktiv, weil es unbrauchbar ist und erhalte mein Geld nicht zurück. Das ist unverschämt und definitiv nicht das, womit sie auf ihrer Seite werben! Hier unbedingt aufpassen.

I’m really disappointed with my experience. I requested a refund within the advertised 14-day period, but after some initial messages the support stopped responding entirely. For a product that publicly promotes a refund policy, I expected fairness and basic communication, neither happened.

On top of that, the documentation is confusing and incomplete. The plugin couldn’t handle the functionality that was implied by the website, and after hours of trying to make it work, the result was that I simply couldn’t use it for my use case.

In the end, I’m left with a plugin that doesn’t deliver on expectations, no support willing to help or follow through, and no refund — despite being within the advertised timeframe. Very disappointing experience.

Great and prompt support thank you. Provides everything I need for my project.

Swift response. Very helpful. I love their support team.

Robert & Maarten has been providing excellent, prompt support. Plugins are efficient and effective.

We have used Studio Wombat for a number of years now for various plugins. Whilst we rarely encounter issues and in fact when there has been a problem it usually amounts to a compatibility issue caused by a major update in relation to other plugins or something we have done rather than Studio Wombat and the support from Maarten has been second to none!
Fully recommend. Super fast and effective plugins backed up by super fast support!

Awesome customer support when you need it. This is exactly what I mean by “old-school” customer service — no long waiting times, no bots, just genuinely helpful support.

As for the plugin: it works great and I love it. It’s packed with features, and I’m still exploring everything it can do, but out of all the plugins we’ve tested, this one truly stands out!

Perfect plugin for customize your products and very helpful team!