Stromma Arvostelua 

Disclaimer: We did not actually book our hop on/off with Stromma, however, we got lost looking for our sightseeing bus in Kopenhagen and they were super nice, offering us a short ride and instructions to find our bus.
I will say, this company seems to have more hop on/off busses or at least they're easier to find as they seemed to be at every major sightseeing station instead of somewhere around like the others. Routes also directly include the port in case you're there by cruise.

Was surprised at how BAD this experience was. We're in a sophisticated, technologically advanced city of Stockholm. Took three of these buses, due to hop on/ hop off. Two of them, the commentary didn't work, throughout the entire upper floor. All three, there was no wifi (although they advertise "free wi-fi.") None of the drivers gave a flip. No refunds, so you're screwed. I will never take one of these again! Why not just spend a few euros to take me to old town instead?

Excruciating 20 minute wait to take off from near old Town. They might make a few less euros if the busses actually had any legroom, but no, you're crammed in like sardines, with none of the actual "services" they advertise! Why pay €35 + for this kind of bullcrap?

HORRIBLE EXPERIENCE! First boat reeked from the bathroom which had the strong stench of urine and poop, like it hadn’t been cleaned in months. An employee encouraged us to wait and take the next boat where we could get seats away from the bathroom, so we did. There were three couples in our group and we were the first to board the next boat. We all took forward-facing seats, but the Captain came came over to us and said one couple should move to backward-facing seats in case other passengers wanted the seats we were in. We were shocked (as were other passengers seated near us). We said we paid for the seats we were in and weren’t moving. After a ridiculous back and forth with the obnoxious captain one couple in our group agreed to move when the captain said the boat wouldn’t move until one of us did. In retrospect we should have just gotten off and demanded a refund. After leaving the dock the couple moved to empty forward-facing seats. A thoroughly unpleasant and needless situation created by the Captain who lacked any sense of customer experience skills. Between the foul-smelling first boat and the foul personality of the second boat’s captain, what should have been a pleasant highlight of our trip to Amsterdam was anything but. Be forewarned. There have to be much better options available.

Spild af penge & tid !
Vi var 4 som ville opleve København light festival med Stromma. For det første fører de falsk marketing fordi de bruger gamle fotos fra tidligere år som intet har med 2023 at gøre. For det andet var båden temmelig ulækker - luften og lugten var ulidelig - vinduerne og taget var så beskidt, at det var umuligt at se noget - 2 af os fik heldigvis en plads i det fri (godt det ikke regnede). Turistfælde - aldrig mere Stromma

The day we took the canal tour, the sea water level was high, therefore we had to walk about 800m to jump into the boat and the boat did not go through the canals, which is the most beautiful part of the tour. They were aware of that when buying the tickets, but didn't say anything or give us a discount. They only cared about collecting money regardless the experience they provided.
Intresting enough on top of that they guide was criticizing GoBoat competitor, where you can rent your own boat by the hour. I have tried it too and highly recommended if you just want to relax and go on your own pace.

Had booked and payed for citysightseing in Visby on 11. September. Waited 1hour for the bus, which was sceduled to start at 11 on Hamnplats. Starting point.
The busdriver obviusly choosed to jump the stop.
The bus nevet came and custumers service couldn’t give a prober explanation so they ended up offering to refund my tickets. Very disapointing.

Spild af penge & tid !
Vi var en gruppe som ville opleve København light festival med Stromma , de fører falsk marketing fordi de bruger gamle fotos fra tidligere år som intet har med 2023 at gøre , havde vi vidst det inden havde vi aldrig brugt så mange penge , der var intet at se som vist på foto i deres reklame , båden over op varmet , ikke mulighed for at åbne nogle vinduer ! så skuffende det er bedre at gå turen i den friske luft ! vi har konfronteret Stromma og fik dette svar " Det er korrekt at vi bruger billeder af værker som desværre ikke er en del af festivalen i år " Michala Pedersen
Sales Support & Product Coordinator Stromma
men ingen refundering eller tilgode bevis tilbudt ! det er simpelt ikke iorden

We’re arrived in Stockholm and having the most beautiful weather.
We decided to have a boattrip and chose Stromma - there was no other around.
We paid 580 swedish kroner for 2 tickets valid for 24 hours.
We soon realized that the trip is really short and overprized.
We took the advantage of the hop on hop off at the ABBA museum.
The guides and signs told us a max wait of 10 minutes. We waited 45 minutes and saw all the other companies came within 10 min and for a prize of only 105 per person.
We really had a bad experience of a boattrip which wasn’t organized but only overprized.

Our advise. Take SL boats for the same trip but much cheaper

Vi bookede en båd til at sejle os og alle vores bryllupsgæster rundt efter vores vielse, og inden festen. Alt spillede fra start til slut, og personalet var søde og hjælpsomme hele vejen i gennem. Tusind tak for den skønneste eftermiddag på Københavns kanaler😎

Vi kom på en impulsiv tur i Kbh den anden dag. Fik fin hjælp af den søde gadesælger som hjalp og med at finde bussen. Næste dag var det samme sælger og han var stadig sød og rar.
Nets var nede den dag vi købte vores tur og næste morgen opdagede jeg at beløbet var trukket to gange på vores kort. Jeg ringede til Stromma og sagen efter var pengene tilbage på kontoen.
Så alt fint og hurtig, høflig og rar betjening både på gaden og på kontoret.