Strings and Beyond Arvostelua 

I placed my order on April 22, 2025. But it hasn't reached me and has been on the way for 56 days. However, when I enter the tracking number, there has been no tracking update about my order since April 26. I have been a customer of this company for many years and this is the first time I have experienced something like this. But even though I have contacted them many times via e-mail and asked them to help me resolve this issue, I have not been informed about this issue. They just told me that your order will reach you soon.

they answered the phone, took my order and then we joked around.............oh, I forgot I did receive free shipping on my order because it was approx. $63.00 , also a 10 % discount for fathers day and no sales tax and it blew away Amazon Primes price and I got to speak with Nick.............they ARE THE BEST !!!!!!!!!!!!!!!!!!!!

I usually don't buy things from the USA because of its high shipping fees to Europe, but I though in this case the items base price was worth it because it's significantly cheaper than here, in Portugal, from strings to guitar maintenance products.
There was a small problem with the payment at first and the package was a bit late, but they could help me every time through their live chat, so the experience ended up being quite pleasant. I would strongly recommend it.