I tried to give grace on more than a couple occasions but the booking team are unprofessional, this spoils the experience. The actual facilitator is educated and knowledgeable about what she does an... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My first 1-1 session was informative and fun as Blu is very personable. She was able to correct my posture and teach me to push my knees out more during squats which meant I was much warmer for the f... Näytä lisää
Its my second time attending the men's flexibility class. Again, I met some amazing men. Rhesha made us feel extremely comfortable and worked us to the bone whilst also bringing in a nutritionist to a... Näytä lisää
Yritys on vastannut
I had a great 1-to-1 session with Rhesha from Stretch and Flex. The warm-up definitely pushed me (in a good way!) and set the tone for a really solid class. What I really appreciated was how she tailo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Mobility, strength and flexibility training. Relieving stress and tension in the body. Class and assisted stretching 1:1 training for all. The aim is to aid clients in attaining optimum flexibility and muscular strength. Ultimately, you will push past your comfort zone and enjoy the journey. Whether you are a beginner or advanced, remember consistency is key and this journey starts with Stretch & Flex. Based in London (Yes we travel outside of London for class) - Online classes available
Yhteystiedot
PO Box 3247, CR90 9XR, Croydon, Yhdistynyt kuningaskunta
- Info@stretchanflex.co
- stretchandflex.co
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Varied flexibility with the accountability I needed
I signed up for Stretch & Flex because I was specifically looking for something that wasn’t yoga — and this delivered exactly that.
I completed the 61-day flexibility challenge, and what I loved most was how new and fresh every session felt. There was a huge variety of movements and stretches, many of which I’d never done before (and I’ve tried a lot of yoga and stretching programmes).
One important thing to highlight is the strict structure of the challenge: if you miss two days, you’re out. This was actually the reason I signed up. The rules were communicated very clearly and repeatedly before purchase, so there were no surprises. Personally, this suited me perfectly — I’m an Obliger (from Gretchen Rubin’s Four Tendencies) and I respond really well to external accountability.
That said, even knowing the rules, I was still a bit shocked when I once submitted a check-in late (i.e. the following day) and it counted as a strike. It didn’t feel great in the moment, but it was exactly what I needed. From that point on, I didn’t miss a single day, regardless of illness, work pressure, travel, flights, or Christmas. The accountability worked for me!
It helped that most sessions were around 30 minutes (excluding warm-up), which made them surprisingly easy to fit in if I planned ahead.
In terms of support, Blu’s contact was encouraging and motivating throughout. She didn’t reply to every single check-in, but when she did, the feedback was genuinely helpful and kept me on track.
I also really appreciated the certificate at the end :-)
This challenge won’t be for everyone. If you think you’ll want flexibility around check-ins or to negotiate the rules, it probably isn’t a good fit. But if you want structure, discipline, variety, and real accountability — I’d absolutely recommend it.
Its my second time attending the men's…
Its my second time attending the men's flexibility class. Again, I met some amazing men. Rhesha made us feel extremely comfortable and worked us to the bone whilst also bringing in a nutritionist to answer questions in regards to food and health. Although it being challenging, it felt great mentally to get through another class. I love this class so much.

Vastaus yritykseltä Stretch and Flex
After blocking me she has continued to…
After blocking me she has continued to use my posts on her instagram even though I have asked her multiple times to take it down. Very unprofessional and has sent me an email that reads as follows
Hiya! Thank you so much for continuing to support me. I appreciate you bringing me more clientele from your posts although you must think you’re stopping something here. All my now 14k followers will love you and your progress videos! Bless you and your minions 🙏🏾 New Year’s resolutions for you: 1: Dont lie when theres receipts. Several pictures of you and thank you messages? 2: Get in the gym. 3: Work on your accountability (When you post this make sure you get in my @😂 @Rhesha_athlete) Happy new year
Still now hasn’t taken my post down and sent me this email. Very weird behaviour LOOOL
Highly unprofessional and scam adjacent
Highly unprofessional and scam adjacent I wouldn’t give this business my money. Owner is rude and will decide not to give you the service you’ve paid for if she feels like it.
Very poor customer service - long term client
I’m extremely disappointed by my experience with stretch and flex and the coach, particularly as I’ve been a client since 2021. I don’t usually leave negative reviews, but I feel it’s important for others to understand the type of service they may be paying for.
Over time, there have been repeated issues with communication and professionalism, with concerns I raised often being met in a dismissive rather than an understanding manner.
Most recently, during the 61-day challenge, important rules around check-ins, missed days, and removal from the challenge were not clearly communicated at the time of purchase. It was only after payment that participants were informed of the very strict “removal rule.” Despite consistently communicating in advance, providing proof of completion, and explaining illness and technical issues, days were removed and I was ultimately kicked out of the challenge over submissions sent minutes past midnight.
What made this experience unacceptable was the way I was spoken to as a paying client. When I raised concerns calmly and asked for clarification, I was spoken to rudely, directly called “childish,” accused of playing victim, and told I lacked accountability. I was also threatened with being taken to court simply for questioning the service and requesting a refund, which I found highly unprofessional. Overall, the tone of communication was often rude , sarcastic and disrespectful.
After several times of giving her the benefit of the doubt I decided to provide constructive feedback and requested a refund, I was blocked, removed from her app while my posts were still kept online to promote her page. Some of this content was shared without my consent.
While the coach is knowledgeable and the stretches themselves are helpful (managing to get my split ), the lack of clarity, dismissive attitude, and unprofessional communication entirely outweighed any positives. Interacting with her became stressful and anxiety-inducing due to unpredictable and hostile responses. Considering the way issues were handled after payment was taken, the service felt misleading and not delivered in good faith.
Based on my experience, I would not recommend this service.
Certainly
Certainly! Please provide the review you would like me to rephrase, and I'll assist you with that.
If you what stronger core, back & Obliques attend this class
I attended the Fire Core & Hip Opening Class and i enjoyed! It was challenging in the best way — I could feel all the muscles I worked the next day. Blu is a great instructor: motivating, friendly, and really attentive to form and gets straight to the point. I’d definitely attend the class again in the future, just not at the moment. Highly recommended! Check it out

Vastaus yritykseltä Stretch and Flex
A coach you need!!
Rhesha has honestly pushed me and been a staple in my fitness journey this year. Whether it’s assisted stretching session after a heavy weight training day or a hip opening session to perfect my splits. Really grateful I found her as my flexibility and form for weight training has improved since doing sessions with her.

Vastaus yritykseltä Stretch and Flex
My first mobility class
My first class with Rhesha/Blu was a fun and emotional experience. She was very understanding to my personal situation and tailored the class to my needs. Rhesha was extremely pleasant and made me feel very comfortable. I would recommend these classes to people that definitely suffer from pain..
A1 session!
I had a great 1-1 stretching session with Blu. Working on my mobility and strengthening up, she was very informative and helped me keep motivated throughout. I’ll defo book again :)

Vastaus yritykseltä Stretch and Flex
Very good service lovely energy and…
Very good service lovely energy and very welcoming also very strict and you’re definitely going to feel the burn
Lovely young woman and very supportive and helpful can’t wait to see her again

Vastaus yritykseltä Stretch and Flex
My first 1:1 session with Blu was…
My first 1:1 session with Blu was great…Being in post menopause for a few years Blu was patient and understanding. I thoroughly enjoyed my session although at times it was challenging. I have already booked a few more 1:1 sessions with Blu.

Vastaus yritykseltä Stretch and Flex
I would absolutely recommend Stretch…
I would absolutely recommend Stretch and flex classes with Blu. She has great knowledge and really has you working hard. Definitely worth the pain lol.

Vastaus yritykseltä Stretch and Flex
Unacceptable and unprofessional behaviours!
I initially attended 'Blu's' group sessions and found them to be beneficial, soon after I started booking one to one virtual/Zoom sessions doing Hips and Hamstrings sessions and then moved onto doing Back Benders.
Whilst I did find the sessions to be helpful initially, overtime I began to find 'Blu's' personality and manner of communication to be unprofessional, very challenging and at times offensive.
This seemed stemmed from the fact that on some occasions, I didn't grasp the manoeuvres first time, but if I was an expert in stretching I wouldn't need the sessions.
Something else that was an issue was that, a few times on the morning of a session she would ask if I could swap the time of the session, so for example, instead of proceeding with a class in the afternoon at 12pm, 1pm or 2pm she would request a time change to the morning. I would mostly accommodate even though it meant me changing my plans, but she would never say thank you.
This is consistent with a general theme of rudeness and poor etiquette from 'Blu'.
When a customer attends a personal fitness/stretch class you expect the session leader to set the right tone for the experience, so that when you're attending you're not just benefitting physically your mood is renewed at the end of it. This is not the experience I had.
My overarching frustration is due to the poor standard of customer service and respect, it's not just about doing a stretch class it's everything around it. Do I feel happy after I done a session? No.
Things came to a head when in my final session with her, she continued her negative behaviours so I diplomatically asked if there was an issue and whether I had done something to offend her. She responded by saying, 'Do you want me to cut this zoom session short'? I asked the question again because the situation had become unacceptable and toxic. She then cut the Zoom session. It's also worth noting that I have not been refunded for the session (nor had I requested it).
I would never book another session with her and I would never recommend her to anyone based off of her professional conduct. Never again!

Vastaus yritykseltä Stretch and Flex
Absolutely amazing experience!
Absolutely amazing experience!
I’ve been doing a few 1:1 Stretch and Flex sessions and can honestly say it’s been a game-changer. Rhesha is incredibly knowledgeable, attentive, and really takes the time to understand your body’s needs and limitations. Each session feels personalized, effective, and leaves me feeling looser, lighter, and more mobile.
I’ve noticed a huge improvement in my flexibility, posture, and even recovery after workouts. It’s the perfect mix of relaxation and deep stretching, exactly what I needed. Highly recommend to anyone looking to improve their mobility or just feel better in their body!
Thank you!

Vastaus yritykseltä Stretch and Flex
Beginner friendly but challenging
She said beginner friendly doesn’t mean it’s easy! And that’s the best description. Thought I’d be exhausted afterwards but I felt amazing and instantly rebooked.

Vastaus yritykseltä Stretch and Flex
These sessions will change your life
Rhesha is so warm, friendly and reassuring when I have done her sessions. I have done one in person session and one virtual (i've purchased more virtual sessions) where we focused on hip opening and conditioning. I was completed uneducated before doing her sessions and throughout the sessions she explains why we are doing what we are doing. The warm up is a serious one so be prepared but this is such an investment as despite going to the gym weekly, my hips are weak (I also suffer from back pain) and need these sessions to improve my mobility. I cannot recommend her sessions enough! Thank you Rhesha x

Vastaus yritykseltä Stretch and Flex
Great class's and teacher
Blu is very welcoming, explains everything and ensures that everyone knows what is happening throughout the class. If you have a pro lem with any of the moves she tells you how to adjust so that it doesn't cause you a problem and she is great at motivating you even when you feel you are done.

Vastaus yritykseltä Stretch and Flex
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