Avoid! Shockingly poor customer service. Their system processed my order at 15:08 for next day delivery, but the didn't ship it "because it was after 3pm". Now the build is delayed by 3 days over the... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
called to enquire about materials needed after being let down by another company and required it very quickly. was assured it would be there in 3 days which was cutting it fine but was extremely plea... Näytä lisää
Yritys on vastannut
very quick delivery,and did the job i purchased them for,holding up rocks on my slope rockery,
Yritys on vastannut
James and team at Basingstoke branch are super helpful, collected many times, always there to help.
Yritys on vastannut
Yrityksen tiedot
- Rakennustarvikkeet
- ja myös
- Betonituotteet toimittaja
- Rakennuslaitteiden toimittaja
- Rakennustarvikeliike
- Terästuotteiden jälleenmyyjä
- Työkalukauppa
Tietoja yrityksestä Straight2Site
Yrityksen kirjoittama
Welcome to Straight 2 Site!
Your reliable online shop when you need construction materials ...FAST! ____________________________________At Straight 2 Site, we are dedicated to providing our customers with the best products and service that the building & construction industry has to offer.
Established in 2017, we specialise in all types of building & construction products across an extensive category range.
Straight 2 Site keeps large stock holdings of popular brands such as Intersig wire chair, Kota screed rails, K-Form, TJEP, MAX wire, Timloc, ProSolve, BPC fixings and Ecoratio to ensure we can deliver products you know and trust when you need them!
Our website gives everyone from budding DIY'ers, self-builders, to trade customers and larger contractors the opportunity to purchase their construction products online at any time of the day, and not just at builders merchant's times.
We strive to ensure our customers receive the best possible service and our highly experienced and dedicated team are always happy to answer any questions you may have.
We work closely with well established and reliable logistical networks, enabling us to deliver nationwide.
We offer a *Next Working Day delivery service for all orders processed by 15.15 to UK mainland. (Isle of Wight & Grampians: 1-2 day service / Scottish Highlands & Isle of Lewis: 3-4 day service).
Yhteystiedot
Unit 3, Stewart Road, Kingsland Business Park, RG24 8NF, Basingstoke, United Kingdom, Yhdistynyt kuningaskunta
- 01256 675011
- sales@straight2site.co.uk
- straight2site.co.uk
4,5
Erinomainen
365 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Incomplete order,I have to give you a 1 as I still have…
I have to give you a 1 as I still have not got my complete order.
I have spoken to your office and was told that it was a courier problem and that you were looking into it, but I never heard back still waiting.
7. toukokuuta 2026
Vastaus yritykseltä Straight2Site
Good morning, Michael.
We apologise, due to not hearing from you sooner, we thought that the outstanding items had been delivered by DX.
We'll reach out to DX as soon as possible for you.
We sincerely apologise for any inconvenience this has caused and are committed to resolving it.
Thank you Straight 2 Site
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
excellent quick service
28. huhtikuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Dear sir,
Dear sir,
Exactly what I wanted, screed chairs for a concrete slab, and not many companies seem to supply them.
Easy to order and pay for on your website.
Reasonably priced and next day delivery.
The screed rail chairs are exactly as I expected them to be.
Very satisfied.
Regards,
Ian.
28. huhtikuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Good product, great price.
Just the product I was looking for and at a great price - dispatch time was good.
7. huhtikuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
A good company plagued by bad couriers
I don't want to bash Straight2Site, because they were good dealing with my order (my first with them). Unfortunately though, the order turned out to be a complete disaster. To begin with, the order was processed and despatched with no fuss, prices are good and all seemed well.
What followed from here was a trail of errors and a complete lack of action by the delivery company.
To begin with, half the order never arrived. A couple of days later, the courier admitted it was lost and Straight2Site sent replacements on a premium service. You've guessed it.. the next-day, AM service arrived 2 days later at 4pm, was beaten up and missing parts.
Again, Straight2Site apologised and have sent out more replacements.. hopefully they'll arrive intact!
I'm grateful for the service from Straight2Site, and I do feel sorry for them having to sort out stuff like this. I got lots of apologies, I got a refund for the cost of shipping, and for a couple of damaged parts.
If you look at the (few) negative reviews on here, they all share a common theme - delivery problems!
Ultimately, the delivery company is representing you, especially when one of your key selling points is next-day delivery, and when they are as bad as the delivery company in question.. that can only ever ruin customer experience.
So, again, thanks to Straight2Site for the support and for the quick service.. your courier is a disaster. I'm going to need more things when I come to lay the floor slabs, so I'll be back.. I just hope the overall experience is better next time around!
31. maaliskuuta 2026
Vastaus yritykseltä Straight2Site
Hi Tim, really appriciate your feedback and Patience on this.
We hope to work with you again.
Just easy perfect for a busy man 👍
1. huhtikuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Arrived on time but a lot of damaged…
Arrived on time but a lot of damaged materials just chucked on site
30. maaliskuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
Excellent service
Really speedy efficient service with regular timely updates on delivery.
23. maaliskuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Delivery came the very next day with…
Delivery came the very next day with all parts accounted for
19. helmikuuta 2026
Vastaus yritykseltä Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.