Terri Gordon has been my liaison with Story Terrace so far. I have found her helpful in every way. She has a charming manner. Listens well and answered all my questions properly. Is encouraging whils... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
This company is a scam. Response: absolutely not. A bunch of strange email from various people much like scammers from Nigeria and some London connections. Check all the people who have reported losi... Näytä lisää
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This company employs high quality people with talent! I worked mostly with Simone Leon. She was selected initially I think because I was raised in Southern California where she also lives, and we both... Näytä lisää
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Working with Simone was a pleasure and a treat. She is very pleasant knowledgeable guided me along the path to a fluid biography. She asked meaningful questions and helped me work through important th... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
StoryTerrace turns life stories into books for the most important people on earth. You and your loved ones. We’ve written books for thousands of families and businesses. From CEOs and business builders to inventors and trailblazers. From seventh generation farmers to those building a new life in unfamiliar territory. Our storytellers have passed on wisdom and life lessons, recorded their family histories and captured the essence of charities and global brands. No matter how unique your story is, we’ll match you with the perfect writer to create a beautifully book.
Yhteystiedot
133 Whitechapel High Street, E1 7QA, London, Yhdistynyt kuningaskunta
- 0044 208 150 2815
- info@storyterrace.com
- storyterrace.com
4,3
Erinomainen
604 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
From start to finish I have been guided…
From start to finish I have been guided and supported at every step by Storyterrace. The website makes the process smooth and it is easy to see every step required and where you are at on your book journey. If you're thinking of writing a book I highly recommend StroyTerrace who offer professional, friendly and personal support throughout. Its been a wonderful experience, thank you.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Victoria,
Thank you so much for taking the time to share your wonderful experience.
We’re delighted to hear that you felt supported and guided throughout your journey, and that the platform helped make the process clear and easy to navigate. We aim to make every step of our clients' storytelling journey seamless, professional, and deeply personal.
Thank you for your kind recommendation and your recognition of the care and professionalism our team delivers. Your feedback is incredibly valuable to us, and it’s customers like you that keep us motivated to deliver exceptional service.
Thank you again for trusting StoryTerrace with your story. We hope your book is a source of pride and joy for generations to come.
Warm Regards
StoryTerrace
Working with Story Terrace on my son’s book
I used Story Terrace to get my son’s book published. We were well supported and any small issues raised were dealt with promptly. Our views and opinions were taken on board. Communication was great. The process is a lot more straightforward than I initially thought which was a relief! We worked alongside Xiaofang who made the whole process that much easier! We cannot thank you enough Xiaofang! We will definitely use Story Terrace again!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Sonya,
Thank you for taking the time to share your experience with us.
We’re delighted to hear that you and your son felt well supported throughout the journey, and that any concerns were addressed promptly and with care. We place great importance on listening to our clients and ensuring their views are reflected. We aim to make every step of our clients' storytelling journey seamless,supportive and professional.
We’re pleased to hear about your positive experience working with your project Editor Xiaofang. Your kind words regarding Xiaofang’s professionalism and dedication are deeply appreciated.
It was a pleasure to be part of such a meaningful project, and we would be honoured to work with you again in the future.
Warm Regards
StoryTerrace
Helped to make my story come alive
Helped to make my story come alive. Took a framework and beautifully choregraphed it into some I look at with pride. A great experience , expertly lead throughout the journey!
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Giuseppe,
Thank you for sharing such a thoughtful review.
It’s incredibly rewarding to know that your story was developed into something you feel proud of,this is exactly what we strive for with every project.
We’re especially pleased to hear that the process felt well guided and professionally led throughout. Supporting our clients at each stage, while carefully shaping their story into its best form, is a responsibility we take seriously.
It was a privilege to work with you on something so personal, and we’re grateful you chose us to help bring your story to life.
Warm Regards
StoryTerrace
gift of a lifetime
Wanting to make our parents’ wedding anniversary as memorable as possible, my sister and I decided to give them something truly personal — their very own biographies, bound together in a single hardback book.
What better way for future generations to understand where they came from, and the journey that shaped our family?
A biography isn’t just for the rich and famous. We felt it was a beautiful way to celebrate our parents, their lives, and the legacy they have created.
From start to finish, the entire experience with StoryTerrace was easy, professional and incredibly friendly.
This gift will last a lifetime. The memories will last forever.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Franco,
Thank you for sharing such a heartfelt review.
What a truly meaningful and thoughtful gift for your parents’ wedding anniversary—creating a shared biography is such a beautiful way to celebrate their lives and preserve your family’s legacy for generations to come. We truly believe that stories like this deserve to be told with care and understanding, and we’re honoured that you chose us to be part of something so special.
It’s wonderful to hear that the process felt easy, professional, and incredibly friendly from start to finish. Ensuring a personalized and guided experience is at the heart of what we do.
We are equally thrilled that you are pleased with the quality of the book and the final product. We always strive to make our clients' stories personal, authentic and beautifully presented.
Your feedback is incredibly valuable to us, and it’s customers like you that keep us motivated to deliver exceptional service. We hope your book is a source of pride and joy for generations to come.
Warm Regards
StoryTerrace
Highly recommended
The process, from start to finish was done professionally and really focussed on providing a good experience. The communication from the StoryTerrace team was polite and prompt and we are extremely happy with the finished book.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Danny,
Thank you for taking the time to share your wonderful experience.
We truly appreciate you trusting us with your journey and taking the time to share your experience. It’s great to hear that the process felt professional from start to finish. We aim to make every step of our clients' storytelling journey seamless, professional, and deeply personal, so it’s incredibly rewarding to know this came through in your experience.
We are equally thrilled that you are pleased with the quality of the book and the final product. We always strive to make our clients' stories personal, authentic, and beautifully presented.
Your positive experience means the world to us, and we're so happy we could help bring your story to life.
Warm Regards
StoryTerrace
Con they rip you off
They fabricated everything they say 35000 words is 200 pages but only 127 pages instead they rip me off they never Finnish dawn loaded my work I’m having a hard time getting my money back don’t go with this company when I ask the ghost writer put something dawn she would not or change something she says no
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Adriano,
Thank you for sharing your concerns with us.
We genuinely regret to hear that your recent experience with StoryTerrace has not met your expectations. We appreciate your frustration and apologise for any distress caused during the process.
Please know that we are taking your concerns seriously, and we are currently reviewing the details of your experience. Our team is committed to resolving this matter as quickly and thoroughly as possible. We will get back to you as soon as we have an update, please allow up to 10 working days.
Thank you for your patience and understanding as we work toward a resolution.
Warm Regards
StoryTerrace
Wanted to change a few things at the end.
I had a few teething issues with the wording in my book and wanted to change things once it had gone to print. Hariny was absolutely amazing about this and managed to get it all sorted. Thank you, my experience with Story Terrace has been a really positive one. So happy to help with any query I had.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Loved talking to Cathal Coyle all about…
Loved talking to Cathal Coyle all about the Irish History here, I preferred fact to face, I had written and printed my own family tree before but it was very basic, and seeing my book it looks very professional. Well pleased.sirry now it's over.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Mrs Viviene & M.J Watson,
We truly appreciate you taking the time to share your experience.
We’re thrilled to hear that your conversations with Cathal Coyle added value and insight to your storytelling journey. We take great pride in carefully matching our clients with perfectly suited writers and guiding them through the process.
We’re delighted that your final book reflects the care and attention invested in your story, presenting your family history in a way that feels both polished and authentic. We are equally thrilled that you are pleased with the quality of the book and the final product. We always strive to make our clients' stories personal, authentic and beautifully presented.
Thank you again for trusting StoryTerrace with your story. We hope your book is a source of pride and joy for generations to come.
Warm Regards
StoryTerrace
From start to finish the writer and the…
From start to finish the writer and the editor did amazing work o. My book could not have done without them
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Jon,
Thank you for sharing such a heartfelt review.
We’re thrilled to hear that our team’s support made your storytelling journey smooth and enjoyable. We take great pride in carefully matching our clients with perfectly suited writers and guiding them through the process. Your kind words regarding the team's professionalism and dedication are deeply appreciated.
Thank you again for trusting StoryTerrace with your story. We hope your book is a source of pride and joy for generations to come.
Warm Regards
StoryTerrace
Amazing experience and good fun.
From start to finish this experience has been amazing. Everyone who worked with me has been superb, easy to speak with and always happy to answer any questions I had. It has been awesome to watch my story come together and I couldn't wish for a better outcome with the end result of the final book. Would highly recommend StoryTerrace for book publishing. Thank you.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Hayley,
Thank you so much for your kind words! We’re thrilled to hear that every interaction with our team felt easy and supportive, and that you enjoyed watching your story come together. Ensuring a seamless, and guided personal journey for our clients is at the heart of what we do, and it’s wonderful to know that the process left you feeling confident and happy with the final book.
Thank you for sharing your experience with us, and we’re grateful for your kind words and recommendation. Your positive experience means the world to us, and we're so happy we could help bring your story to life.
Warm Regards
StoryTerrace
The road to "Was My Cousin A Triple Agent?"
I had a very hard book to write and brought a mysteriuos family member not knowing how to start and with 14 years of research. My ghost writter sorted this true story out into an intriguing story which people like and fine amazing and brought life to my book. Every avenue with StoryTerrace was sorted in a very profesisonal way a pleasure to work with them.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Robin,
We truly appreciate you taking the time to share your experience
Your story sounds incredibly meaningful, and we truly believe that stories like yours deserve to be told with care, sensitivity, and understanding. We're delighted to hear that your writer was able to shape your work into an intriguing and engaging book.
We’re thrilled to know that you found the entire process professional and a pleasure to be part of. We always strive to make storytelling personal and authentic, while ensuring every step of the journey feels seamless, guided, and supportive.
Thank you again for your kind words and for trusting us with something so personal. Your feedback is incredibly valuable to us, and it’s customers like you that keep us motivated to deliver exceptional service.
Warm Regards
StoryTerrace
we have gone back to story terrace for… a second time because there support and package was ideal for us.
we have gone back to story terrace for the second time , each package for us has been put together extremely well , we felt they listened to what we wanted they matched us both times to an excellent ghost writer who were able to understand what we wanted.
we was supported every step of the way and I felt it was all done at our speed .
a massive thank you to the Story Terrace Team for all their support and hard work to ensure we got the outcome that we wanted.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Customer,
Thank you so much for your kind words and for taking the time to share your experience.
We’re truly honoured that you chose to work with StoryTerrace for a second time. It’s wonderful to hear that you felt listened to, well matched with your ghostwriters, and supported throughout the journey. Ensuring a personalised, guided experience at your own pace is always at the heart of what we do.
We’re delighted that you’re happy with the final outcome. Your positive experience means a great deal to us.
Warm Regards
StoryTerrace
Hariny was great throughout the process…
Hariny was great throughout the process - my parents were very pleased with the finished project.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Anthony,
Thank you so much for sharing this wonderful feedback.
We’re absolutely delighted to hear that your parents were so pleased with the finished project, that truly means the world to us. Creating something that families can cherish is exactly why we do what we do.
Your kind words about Hariny are greatly appreciated. Her care, dedication, and support throughout the process are qualities we value deeply, and we’ll be sure to pass along your lovely comments.
It was a genuine privilege to play a part in preserving your parents’ story
Warm Regards
StoryTerrace
Excellent Product
Without StoryTerrace I would probably never have put pen to paper. The editor and writer were brilliant, there was plenty of opportunity to edit and to add to the narrative and to select photographs. Even the cover design was flexible. The finished product was professional. Highly recommended.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear John
We’re truly delighted to hear that StoryTerrace helped you begin a journey that might otherwise have remained unwritten. That’s exactly why we do what we do, every story deserves the chance to be told.
It’s great to know that you found your editor and writer brilliant, and that you valued the flexibility to shape the narrative, select photographs, and refine the cover design. We aim to make the entire process collaborative, personal, and enjoyable.
We’re especially pleased that you’re happy with the finished book and its professional quality. We always strive to make our clients' stories personal, authentic and beautifully presented.
Thank you again for your kind words and recommendation. Your positive experience means the world to us, and we're so happy we could help bring your story to life.
Warm Regards
StoryTerrace
Lovely people
Lovely people from the advisor on the phone to my editor and my writer
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Charles,
Thank you for sharing your experience.
We’re delighted to hear that you had such a positive experience with our team, from your advisor through to your editor and writer. Providing warm, supportive guidance at every step is something we care deeply about.
It was a pleasure working with you, and we truly appreciate you taking the time to share your feedback.
Warm regards,
StoryTerrace
Fantastic experience
Worked with StoryTerrace on my book. Went with the PRO package which was absolutely amazing. Had a whole team of people working on my book who were clearly experienced and experts in their field. Definitely an investment but one StoryTerrace made worthwhile.
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Mark,
Thank you so much for taking the time to share your experience with StoryTerrace.
We’re thrilled to hear that you enjoyed working with us and that the PRO package lived up to your expectations. Knowing you felt supported by a skilled and experienced team means a great deal to us, we take pride in bringing together experts who can truly do justice to each client’s story.
We also appreciate your recognition that creating a book is an investment, and we’re delighted that you feel StoryTerrace made it worthwhile.
It was an honour to be part of your journey.
Warm regards
StoryTerrace
Vastaus yritykseltä StoryTerrace
Hi Ngozika,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you had a good experience with StoryTerrace. It was a pleasure working with you and being part of your storytelling journey.
We hope your book brings you joy for years to come.
Warm regards
StoryTerrace
THANK YOU
Everyone from the editor, Xiaofang Ma, and the ghost writer, Charles Harned, were professionals and make the process of bringing my book into fruition as simple as possible. A big thank you for working hard as a team.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Saelock,
We’re thrilled to hear that Xiaofang Ma and Charles Harned provided such professional and supportive guidance throughout your journey. Our team takes great pride in making the storytelling process as seamless and enjoyable as possible, and it’s fantastic to know that you felt well supported every step of the way. Your kind words regarding the team's professionalism and dedication are deeply appreciated.
It was truly a pleasure to help bring your book to life. Your positive experience means the world to us, and we're so happy we could help bring your story to life.
Warm Regards
StoryTerrace
Worth every penny for a true family heirloom!
I just received my printed books in the mail and it literally brought me to tears. I could not be more happy to have invested the time in this project with Tilly (project manager) and Jenny (writer) and to be able to give this wonderful gift to my grandfather and all of his grandchildren. I have no doubt this will be a proud part of our family legacy for generations to come. The team moved quickly and did a beautiful job honoring my grandfather's life story. It was a wonderful experience and if you have a story you'd like to be captured for generations' to come, I could not recommend this service more! Thank you to StoryTerrace and, most importantly, to Tilly and Jenny for the partnership!
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear Tiffany,
Thank you for sharing such a heartfelt review.
It is heart warming to hear that receiving the books was such an emotional moment for you, and we’re incredibly honoured that you trusted StoryTerrace with capturing your grandfather’s life story. We truly believe that stories like yours deserve to be told with care, understanding.
Your kind words regarding Tilly and Jenny’s professionalism and dedication are deeply appreciated. We take great pride in carefully matching our clients with perfectly suited writers and editors to guide them through the process. We're thrilled to hear that the team ensured a seamless and quick process whilst maintaining quality.
We’re also delighted that the final book exceeded your expectations. Ensuring a personalised, guided, and deeply personal experience, along with a beautifully presented final book is at the heart of what we do.
We truly appreciate your kind words and recommendation. Your feedback is incredibly valuable to us, and it’s customers like you that keep us motivated to deliver exceptional service.
Thank you again for trusting StoryTerrace with your story. We hope your book is a source of pride and joy for generations to come.
Warm Regards
StoryTerrace
This company is a SCAM!!!!
I paid for a book as a Christmas present for my mother in December 2023 and the book remains outstanding. Nobody replies to the emails that have been sent requesting an update, the phone number just rings and cuts off. I have now raised a dispute with my credit card company in the hope that this will get a response. I would definitely not recommend this company and would advise that you steer very clear of them and find another provider. SHAME ON YOU STORYTERRACE.
24. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä StoryTerrace
Dear GM
Thank you for sharing your concerns with us.
We genuinely regret to hear that your recent experience with StoryTerrace has not met your expectations. We appreciate your frustration and apologise for any distress caused during the process.
Please know that we are taking your concerns seriously, Our team is committed to resolving this matter as quickly and thoroughly as possible. Please email us at at info@storyterrace.com with the details for your project. Once we receive this, our editorial team can review your query and conduct a thorough investigation. We will then get back to you as soon as we have an update, please allow up to 10 working days.
Thank you for your patience and understanding, and we look forward to receiving your email.
Warm Regards
StoryTerrace
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