first of all i felt a personal touch not some number and a very expert patient staff. I found them very understanding and supportive which is you need as a client.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Although my website is a tiny local-history site, run by only me, I've stayed with Storm Internet since 2009 because they kindly treat me as though I'm an important major corporation. They always resp... Näytä lisää
Yritys on vastannut
I've been using Storm Internet with various clients since around about 2010. I'm not massively technical myself (I get by...) and having the expertise & support they have provided over the years ha... Näytä lisää
Yritys on vastannut
I had an issue with RDP not working on a network. I was conscious it could be a network issue but couldn't resolve it. The team patiently triple checked the configuration. Since these guys are... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Award winning Managed Cloud Hosting & Data Security specialists
Yhteystiedot
1 Canal View, Wharf Farm, Eynsham Road, OX29 4DB, Oxfordshire, Yhdistynyt kuningaskunta
- 0800 817 4727
- solutions@storminternet.co.uk
- storminternet.co.uk
4,9
Erinomainen
210 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great communication with a minor issue…
Great communication with a minor issue we had and problem solved within 24 hours
21. maaliskuuta 2022
Oma-aloitteinen arvostelu
Very grateful to Storm who are rapid to…
Very grateful to Storm who are rapid to respond to any issues.
25. helmikuuta 2022
Oma-aloitteinen arvostelu
The support peeps could not have been…
The support peeps could not have been more helpful :)
19. helmikuuta 2022
Oma-aloitteinen arvostelu
Great Comms
Just been in touch with Storm for the first time on their live chat with Sam. Problem not only solved but shown how to solve the same problem and more myself in the future. Great customer service!
15. helmikuuta 2022
Oma-aloitteinen arvostelu
the best
As always, fast accurate responses - you're the best!
7. helmikuuta 2022
Oma-aloitteinen arvostelu
fast and accurate
27. tammikuuta 2022
Oma-aloitteinen arvostelu
Excellent services with great UpTime for servers
We moved to storminternet couple of years ago, since then our web sites are up and running without any downtime. Their services and support are excellent.
We never faced any major issue since we are using their services. We would recommend storminternet for their services and support, they are Great. 24X7 support is important for you if you have servers and important web sites. We moved to storminternet especially as they provide 24X7 user friendly support.
27. tammikuuta 2022
Oma-aloitteinen arvostelu
Once I managed to get to the chat…
Once I managed to get to the livechat session, my spinning CGI script was killed quickly! I had tried everything I could think of using CPANEL. Thanks.
5. tammikuuta 2022
Oma-aloitteinen arvostelu
Storm Internet support is second to none
Storm Internet support is second to none. The support is provided really quickly and a clear, in-depth answer is given.
22. joulukuuta 2021
Oma-aloitteinen arvostelu
A++++
Needed help with setting up a new web app and configuring it. The guys were brilliant, excellent help and support, i highly recommend this company because of their high expertise
30. marraskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Kiril,
Thanks so much for the kind review, it's most appreciated. If you need anything else at all, our experts are here for you 24/7/365 and always happy to assist :)
Kindest regards,
Charlotte
Customer Success Manager
We are new to Storm but the support has…
We are new to Storm but the support has been excellent.
9. marraskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Gary,
Many thanks for your review on our service. And it's a pleasure to welcome you as a new client of ours. If you need anything else at all, our support team are on hand 24/7/365 and always happy to assist :)
Kindest regards,
Charlotte
Customer Success Manager
Problem Solved
I am so pleased that I moved to Storm Internet. Support is available 24 hours a day and they swiftly solve any issues. Highly recommended.
21. lokakuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Many thanks for the review and kind words, we're delighted to be able to assist :)
Kindest regards,
Charlotte
Customer Success Manager
Team as always were really helpful and…
Team as always were really helpful and kept us moving forward.
19. lokakuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Thanks for the review Jez! It's most appreciated.
If you need anything else at all, our support team are on hand 24/7 and always happy to help :)
Kind regards,
Charlotte
Customer Success Manager
Vastaus yritykseltä Storm Internet
Thanks Suneel! We're always happy to help :)
Kindest regards,
Charlotte
Customer Success Manager
Solid systems and prompt support from…
Solid systems and prompt support from Storm
10. syyskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Tom,
Thanks for your review on our service. We really appreciated it! Delighted to read this and if we can assist with anything else, our support team are on hand 24/7/365.
Kindest regards,
Charlotte
Customer Success Manager
Server Issue
Recently had to contact Storm Internet to help fix a problem on my website. I found them to be quick, and very helpful in responding, solved my issue within minutes. Thank you
13. elokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Julie,
Thanks for the positive words on our service. I’m delighted to read this as speed and helpfulness are what we strive for. I will pass your comments over to our support team who I know will also be happy to hear. If you need anything else at all our team are on hand 24/7/365 and always happy to assist.
Kindest regards,
Charlotte
Customer Success Manager
Storm looks after everyone - nobody is too small.
Although my website is a tiny local-history site, run by only me, I've stayed with Storm Internet since 2009 because they kindly treat me as though I'm an important major corporation. They always respond quickly, and they have solved everything I've ever asked of them - nothing is too small. I can't praise them enough. They keep their side of things up-to-date that's for sure, such as my site security, updated control panel and more.
30. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Elizabeth,
Thank you so much for your review and kind words on our service. I am delighted to read this as it encapsulates everything we strive to achieve as a business. Every one of our customers is super important to us and we’ll always do everything we can to help and make them happy :) Indeed there is no task or request too small. We’re here for you 24/7/365 if you need anything else at all.
Kindest regards,
Charlotte
Customer Success Manager
Excellent
Excellent, thanks for being there and your superb support.
26. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Neil,
Thank you very much for your kind words of our service. I am delighted to read this as these are exactly the types of comments that make us smile! Our team are here for you 24/7/365 if you need anything else at all.
Kindest regards,
Charlotte
Customer Success Manager
Your staff solved my problem But we did…
Your staff solved my problem But we did to really get to why the site was down in the first place!
23. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Geoff,
Thanks very much for your review on our service. I am glad to read that our team swiftly resolved your issue. I’ve looked into the history to see if I can assist with your query and the cause is mentioned at the end of the chat transcript you had with our support technician George, earlier today. If you'd like any further information on this, just drop a ticket through to our team who are on standby 24/7/365 and happy to assist with any further questions or issues with your website and hosting settings.
Kindest regards,
Charlotte
Customer Success Manager
George was very patient with my many…
George was very patient with my many pleas for help when migrating to business email. He deserves a day off.
21. heinäkuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Storm Internet
Hi Steve,
Thank you for your review and feedback. I am glad that you have managed to successfully migrate over to our Business email service. I will also be certain to relay your positive comments to George who I am sure will appreciate them.
I am also going to look into your ticket to see what happened here as the migration is usually a very simple and quick process. If that was not your experience, I apologise for that and will be feeding this back to our management team to see what can be done to improve.
Thanks again for taking the time to leave your feedback, we do appreciate it. If you need any further assistance whatsoever, our team are on standby 24/7/365 and ready to help.
Kindest regards,
Charlotte
Customer Success Manager
Trustpilot-kokemus
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