The team couldn’t have been more helpful…Joanne was fantastic. Mine wasn’t a patio sized order yet she did everything possible to make sure I had the right sizing. And I-think it was Ted who delivere... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Purchased stunning Egyptian stone porcelain for our garden makeover . Very well priced and delivered on correct day and time . Thanks to Karen for organising and recommending Neil at stone landscapes... Näytä lisää
Yritys on vastannut
From Initial Enquiry to my landscaper collecting the 700x500mm exceptional - the guys who loaded the Van ( i wasn't there) and of course have to Mention @Karen - seems to at Stone Traders all the ti... Näytä lisää
Yritys on vastannut
We purchased Egyptian Limestone porcelain slabs from Stone Traders to replace our new patio and Karen and her staff were really helpful in the process and arranging delivery. We then used Neil and his... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Registered in 2007, Stone Traders UK Ltd is a leading importer and distributor of natural stone and porcelain paving, with a strong focus on ethically sourced materials. We supply both trade professionals and individual homeowners across the UK, offering flexible ordering options — including the ability to purchase by the square metre rather than full pallets — alongside reliable nationwide delivery. Our extensive product range is suited to a wide variety of outdoor applications, from patio installations to garden design and larger landscaping projects. Combining quality materials with practical purchasing options, we aim to provide dependable solutions for projects of all sizes.
Yhteystiedot
Gregory's Yard, Lucas Green Rd, West End, GU249YB, Woking, Yhdistynyt kuningaskunta
- 01483 472521
- info@stonetraders.co.uk
- stone-traders.co.uk
4,6
Erinomainen
601 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The owner and the team at Stone Traders…
The owner and the team at Stone Traders are the absolute best. Great product but the helpfulness and care and service is exemplary. I couldn't recommend them highly enough.
25. kesäkuuta 2026
Vastaus yritykseltä Stone Traders
Dear Zara,
Thank you for taking the time to write a fantastic review and recommendation.
We are delighted that you found our team knowledgeable and were pleased with the customer service provided. We hope the project goes well.
Regards,
Stone Traders UK Ltd
First class
Knowledgeable, friendly advice. Patient with all our questions. Great service would recommend.
3. heinäkuuta 2026
Vastaus yritykseltä Stone Traders
Dear Roy,
Thank you for taking the time to write a review. We are delighted to hear that you were pleased with the level of customer service you received.
We truly appreciate your recommendation and we hope your project goes well.
Regards,
Stone Traders UK Ltd
Having the flexibility to order a small…
Having the flexibility to order a small number of slabs in a range of good natural stone is really useful.
16. kesäkuuta 2026
Vastaus yritykseltä Stone Traders
Dear James,
Thank you for taking the time to write a review and we are thrilled you had a positive experience with the product you received as well as the service we provide.
We hope your project went well.
Regards,
Stone Traders UK Ltd
They have a great outside showroom to…
They have a great outside showroom to see the different types of tiles, and provide friendly, excellent service.
1. kesäkuuta 2026
Vastaus yritykseltä Stone Traders
Dear Kevin,
We are thrilled you enjoyed our showroom and hope you found the perfect product for your project.
Thank you for taking the time to write a review and we hope your project goes well.
Regards,
Stone Traders UK Ltd
Customer service was excellent
Customer service was excellent. Very helpful.
Delivery was great. All good from start to finish. Thank you!
1. kesäkuuta 2026
Vastaus yritykseltä Stone Traders
Dear Ju,
Thank you for taking the time to write a review and provide us feedback. We are delighted you are happy with our service.
We hope you enjoy your patio when it is finished!
Regards,
Stone Traders UK Ltd
Lack of correct information regarding…
Lack of correct information regarding paving slabs.
20. huhtikuuta 2026
Vastaus yritykseltä Stone Traders
Dear Monica,
Thank you for your review.
As detailed throughout our numerous correspondence, the paving supplied was the exact product selected by yourself following your visit to our showroom and review of the product display. All relevant product information was provided correctly at the point of sale.
You later suspected that the paving supplied may have been incorrect, although this was not in fact the case. However, despite those concerns, you chose to continue laying the paving without contacting us or giving us the opportunity to inspect the product and address any potential issue before installation continued.
As per our terms and industry standards once paving has been installed, we are unable to offer a refund or replacement unless a genuine manufacturer defect is present.
We always strive to provide accurate information and excellent customer service, and we regret that you remain dissatisfied despite the matter being thoroughly discussed and addressed.
Karen Taylor
Office Manager
karen@stonetraders.co.uk
Good quality tiles and good service
Tiles and accessories where delivered quickly and packed very neatly. No damaged tiles and slabs. Porcelain tiles were as expected , I am very pleased with the products that I purchased.
14. toukokuuta 2026
Vastaus yritykseltä Stone Traders
Dear Greg,
Thank you for taking the time to write a review and provide us feedback.
We are delighted you are happy with your porcelain tiles and the service you received from us. We hope your project goes well!
Regards,
Stone Traders UK Ltd
as always go the extra mile to serve us…
as always go the extra mile to serve us kindly. The staff in the office and the boys in the yard always give us a perfect transaction. Sometime let down by the courier but that is out of their hands. First class product and service.
1. huhtikuuta 2026
Vastaus yritykseltä Stone Traders
Dear Russel,
Thank you so much for taking the time to review our company. We appreciate your continued support and look forward to working with you more in the future.
Regards,
Stone Traders UK Ltd
An excellent company to deal with from…
An excellent company to deal with from start to finish. I was slightly confused with what I should order to protect the Indian Sandstone slabs and to also protect them better from weeds erupting later on, so I decided to phone them instead and seek their advice. I’m so glad I did as the lovely manager Karen was extremely helpful and expertly worked out all that we would need in sealants and the 2 part resin grouting and advised us on the process and how many coats to apply to guarantee a better finish and longer lasting result. She also sorted out the best type of delivery that suited our circumstances. Delivery was prompt and on time. Would highly recommend this company and also definitely suggest contacting them by phone to place your order as their invaluable advice and quick calculations on the amount of sealants etc you’ll need will probably save you time in the long run.
31. maaliskuuta 2026
Vastaus yritykseltä Stone Traders
Dear Theresa,
Thank you for taking the time to review us. We are pleased that you had a positive experience and Karen was able to help you with any questions and concerns. We hope your project goes well!
Regards,
Stone Traders UK Ltd
Very friendly and couldn’t do enough to…
Very friendly and couldn’t do enough to help and they managed to squeeze me in for a delivery quickly.Customer service is A1 and would be putting my custom through them instead of my old supplier for 18 years
25. maaliskuuta 2026
Vastaus yritykseltä Stone Traders
Dear Dave
Thank you so much for taking the time to review our company. Looking forward to working with you more in the future.
Regards
Karen Taylor
Manager
karen@stonetraders.co.uk
Great display of well priced products
Great display of well priced products, very helpful staff, Lynn’s customer service was so friendly and attentive.
18. huhtikuuta 2026
Vastaus yritykseltä Stone Traders
Thank you for taking the time to review us Nigel. We are pleased you have had a positive experience with us and Lynn was able to help you with any enquiries you may have had. We hope your project goes well.
Stone Traders
Excellent service
Excellent service provided, very helpful and a pleasure to deal with.
25. maaliskuuta 2026
Vastaus yritykseltä Stone Traders
Thank you for taking the time to review us. It is always appreciated. We are glad you had a positive experience and hope your project goes well.
Stone Traders
Vastaus yritykseltä Stone Traders
Thank you for your review. We are pleased you have had a positive experience and look forward to seeing you again.
Stone Traders
Always a pleasure to deal with over the…
Always a pleasure to deal with over the last 10 years. Thanks The Garden Alchemist
28. huhtikuuta 2026
Vastaus yritykseltä Stone Traders
Thank you for your review Dan. We really appreciate your on going support and positive feedback.
Stone Traders
As soon as the order was made online a…
As soon as the order was made online a courtesy call to me was made confirming the order and a delivery date.
23. maaliskuuta 2026
Vastaus yritykseltä Stone Traders
Hi Andrew,
Thank you for taking time to review us. We are so pleased you are happy with the service provided and we hope you enjoy your end project.
Stone Traders
absolutely lovely people to deal with
absolutely lovely people to deal with. 100% recommend!
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stone Traders
Hi Paul,
Thank you for taking the time to review us. We are happy you had a good experience and service from our office team.
Stone Traders
High Quality Patio craftmanship
Neil and his team have recently completed an extensive three level patio project, which included restructuring steps and cladding walls. His expertise and attention to detail was truly invaluable throughout the process. I would highly recommend them to anyone seeking high quality patio landscaping or paving work.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
The team worked really hard to lovely patiocreate a…
The team worked really hard to create a lovely patio. It wasn’t a simple job as the garden slopes and options were discussed with us to come up with the best solution. It looks very smart.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Absolutely amazing
Absolutely amazing - I placed the order at 10pm and it was delivered by 10am the next day. Fast. Efficient. So professional. Everyone can learn from these guys as to how to treat customers. So impressed.
6. marraskuuta 2025
Website is not working and I was charged twice
The website is not working correctly and I was charged twice
6. marraskuuta 2025
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.