Stirling Timepieces Arvostelua 

Our Unit (Family Victims Unit) ordered a custom Burton-Artic White watch from Stirling Timepieces to honor our fallen Sergeant who was killed in the line of duty. We wanted a way to remember him, keep him close, and a reminder that he is always with us. We worked with Special Projects Manager, Lee Sapstead to ensure that all the details we wanted were present on the watch.
We started with the Burton-Artic White with the fully lumed dial. We had the second hand changed to a dark navy blue (representing a thin blue line) and added "FVU" and Sarge's badge number "873" on the dial.
On the case back we added the squad motto "Dispensing Grace and Long Prison Sentences" as Sarge was a big advocate of holding offenders accountable for the horrible crimes that our squad investigates. The text wraps around an image of St. Michael kneeling.
On the crown, we were ambitious when we told Lee that we wanted a lit cigarette, as Sarge would smoke one in the alley every now and again, or maybe more than one.
Lee worked with us hand in hand on the design concept to get everything just right. He communicated every step of the way and guaranteed that we were in good hands.
On Monday, May 4, 2026 our watches were delivered, and boy did they DELIVER. The timepieces were classy, elegant, made with quality materials, and the design was better than we could have hoped for. This piece means so much to our squad, and I truly cannot recommend this company enough to anyone interested in a classic timepiece. This will be an heirloom, it is one of a kind, and will be a constant reminder that Sarge is with us in our day to day work.
A HUGE THANK YOU TO LEE SAPSTEAD AND STIRLING TIMEPIECES! The work and hours that yall's team put in on this project does not go unnoticed.

Great Quality & Good customer service.

Extremely fast shipping; I live on the West coast of the U.S. and received my watch within 4 days. Quality seems very good; I've been wearing on duty since I got it.

My wife's favorite watch on me. She loves the black out look

I love the watch that I'm keeping. The return process for the one I'm not keeping was easy.

I’ve recently been working with the team to design a bespoke watch for myself and my colleagues, and I honestly have nothing but positive things to say about the experience so far.
At the start, the process required a fair amount of back-and-forth, including multiple requests and several design updates. My main point of contact, Karina, was absolutely brilliant throughout. She was consistently quick to respond, incredibly informative, and made it feel like nothing was too much trouble.
Beyond the emails, I had the pleasure of speaking with Karina and a few other team members over the phone. They were all remarkably personable and professional, making the whole customer service experience feel seamless.
I also really appreciate the team’s background; as they are mostly ex-service personnel, they had a solid, intuitive understanding of exactly what I was looking to achieve with this project.
I can’t recommend the company highly enough. A huge thank you to the whole team, and I’d like to mention Karina specifically for her fantastic assistance. Keep up the great work, and all the best for the future!

Great communication and a superb product.
I was kept informed every step of the way, with updates on how the project was progressing and when delivery was likely to occur. They've also been in touch to make sure I'm happy with the product. Great service all round.

I love my new Upham. My only issue is a small defect on the dial. It looks like a little piece of dust got in during the manufacturing. Otherwise, I love this watch and would recommend Stirling to anyone!

An excellent watch, accessories and service. High quality service and regularly updated as to the status of the build. Really impressed!!!!

A special order watch - the design altered for our specific requirements. Great communication from Stirling throughout the design, build, delivery and follow up phases. The watch looks and feels very very good. A brilliant company to deal with - and a donation to Combat Stress to top it off. Awesome.

Excellent watch for not a lot of money. Definitely a keeper…

Watch was great, issues with the pathfinder compass with a poor securing back clasp and screws not suitable for strap/s lead to the loss of the back clasp, compass retained but customer follow up service was poor. I would still recommend the watch's not the compass in current form.

The watch has an incredible feel, and is clearly of exceptional quality. From a budget luxury and functional watch, this is hard to beat. I would suggest a little better QC as my minute hand on the watch has a slight gouge mark to it that I assume is from it being squeezed too tightly when placing it, so it’s become my work watch, but it’s not anything that removes a star. Overall great watch and I’ll buy another of the same watch eventually to be my dress watch due to the minute hand thing

The watch designs are amazing, but they need to improve on their bezels.

I have 4 watches by them (2 Durrants, 1 Jarvis, 1 Campbell). The Durrant bezels rotate without much force/pressure and considering that its a company making military watches, I was surprised the bezels were not given much thought. There were instances when I was out in the field rummaging through my field pack, putting on gear with straps, or just crawling in the mud and grass, the bezel has been easily rotated from its default or set position. To me this is a huge issue for if I have my bezel set at a certain time, its going to be costly if it moves so easily and throws me off the timing.

One of the Durrants I received also came with the bezel misaligned in default position and not set in the appropriate position so I had to sent it back for it to be worked on.

The Jarvis came with the same easy rotation as the Durrant, and on top of that after some use the bezel seems to jam and not be able to move unless I move it abit back (the bezel has abit of play) and it moves again. After further use osmehow the bezel does not seem to grip and rotate as consistently anymore.

The campbell I had came with a completely misaligned inner bezel.

As claiming to be a military watch company which had the watches field tested, these bezel isues are baffling and I am surprised this has not been fixed or tended to after so long.

Love the watch. Beautiful. Came in a cool pelican case with a dust cover. Additional nato strap inside as well. Has great weight and wrist presence, looks like it costs way more than it did. As a veteran who struggled with PSTD I was happy to learn sterling is involved with that and in the future I will be buying more watches from sterling.

Holly and Sam were great. They kept notifying me of the status of my timepiece as it was being repaired and returned to me. They answered all the question and answered all my emails in a very expeditious manner.
Very professional.

Delivery time after order placed was excellent, packaging again excellent, good to see the support the company gives to our ex service men and women.
The watch though I felt that it is a bit to small in diameter and would benefit being a bit larger, the straps are a bit on the short side to. Comparing it to my other watches the original Seiko watches I have are probably on par but chunkier, the Christopher Ward are a step above and its not fair to compare with the Brietling or Omega. So a reasonable every day watch as long as you eye sight is 20/20.

Love it - watch did slip into the pool & the glass cracked sadly but still seems to be waterproof

Always efficient, products as advertised, and responsive if there are any issues or concerns. Great products and prices and highly recommended.