DO NOT USE!!
DO NOT USE!!! We hired out-of-state moving services through State 2 State Relocation, LLC. We have received nothing but unreliable, unprofessional services. We have discovered we are missing multiple boxes that we had valuables packed in. The items included were a Playstation 5, Playstation 4, Xbox 1, subwoofer and miscellaneous cables and clothing. The boxes are nowhere to be found, so we are claiming this as stolen property. Our 65” tv was also dropped and busted on the corner and is not in working order. We have a lamp that is broken and several pieces of furniture that were not wrapped and have significant scuffing/damage.
We have been more than patient with State 2 State and their brokered movers, Adam Moving aka SALA company during this move, but enough is enough. We’re not being taken advantage of anymore. This has been the most unprofessional, unreliable, stressful experience we’ve ever had. We paid significant money ( total of $10195.60) and were given an estimate of $3891.20 based off of the thorough list of items that my husband gave them for their people (Adam Moving) to show up on Sunday, March 29 between 8-10. Then we were told 10-12. But then we were also told, no one could come to load until Monday, March 30. No one showed until Monday, March 30 after 12pm. At that point, Adam Moving guys scammed us into paying more money ($5500 additional funds above the $2945.60 that was paid up front) and then an additional $1500 to move a couch and bed from our condo to our storage unit (less than 4 miles away), but we were transparent with State 2 State Relocation as well as Adam Moving as to the items we had…all to be told, we didn’t explain everything. This is completely untrue, because we notified State 2 State up front of everything we needed moved where and when. If there was any disconnect regarding the cost of moving, it would’ve been between state2state and Adam Moving, so then State 2 State should’ve covered that difference. That furniture as well as the notification that it would be dropped at our storage unit was included in our description of our needs to state 2 state and was included in our quote. Then we had to pay more because we had stairs. We mentioned that before being quoted.
We were then promised that our items would be delivered on Wednesday, April 1. So we had to reserve a delivery time at our apartment building. After multiple attempts at contacting anyone in the company for confirmation of our delivery, we were finally notified THE MORNING OF that we would not receive our truckload. So we had to completely rearrange plans and also reserve a new timeframe at the apartment building. We were told we wouldn’t receive our items until Saturday! Then we received another phone call that it would actually be delivered Friday, so we had to change everything around again.
The ONE delivery guy that showed up Friday, April 3 arrived on time, but then tried scamming us into paying even more money because of the distance from his truck to our door, even though Adam Moving company’s delay was to blame. This is totally pathetic and I don’t know how they are still in business. So we paid him $3000 after we were told our final balance was $2750.
So now after unpacking all weekend, we’ve noticed our damaged items, and our stolen items. These items had already been added to one of our own boxes that we were packing but had not been sealed yet. We sent an email of complaint notification to both State 2 State as well as Adam Moving, for their foreman or the delivery guy to come up with our property by Monday, April 6 at 9am CST, or we will be filing a police report for theft of property. I submitted a complaint with the better business bureau as well as the DOT for both Adam Moving and State2State. These businesses need to be shut down!
30. maaliskuuta 2026
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