Slice Arvostelua 657

Slice representative lied to me from the beginning by telling me that Slice would reimburse us for Clover charges on a monthly basis. They did not. The did not cover the monthly service charge as promised and they did not cover the lease charges as promised. When I reached out to question the representative, my requests to speak to him were ignored. I never received a response ever from my rep. I finally contacted Slice through the app and they contacted me with a level 1 help desk that could not help me. I had to insist several times (10) with the help person that I needed to speak with someone above them. I was finally given the opportunity to speak to a higher level person but not directly. The level 1 person spoke to someone else and kept returning to the call after speaking to them. So don't expect you will get much help from Slice after signing a contract. They also did start paying their promised reimbursement, but only for 4 months and not paying for the missed reimbursed amounts. They then stopped. I was able to contact them again after 4 months of trying and I told them again that they were not covering their portion of reimbursements. They started again, but did not reimburse for what they had missed. Just started reimbursing from the time I got in touch with them. This happened again two more times. Same sequence of on again off again in the same pattern and never catching up their owed amounts. I finally recently contacted them and asked to have my account closed because Slice never honored their part of the contract. Slice said they would charge me about $500 for ending the contract earlier than promised. So now I am being charged for Slice's poor performance and breaking of the contract because I want to end the contract with them. Honestly, stay away from the company. They are a very unreliable and hard to work with company. They will do everything they can not to honor their contract and will hold you to every aspect of your part. Be ware!!

Been months of trying to cancel and continue being charged yearly fees. Representatives take forever to contact you back and help. Worst experience ever with these machines. Fees were outrageous as well! Not statsified at all, and do NOT recommend - do yourself a favor and consider another POS system!!!
Dateed today but issue has been going on for over 6 months of trying to get in touch with someone to cancel.

New Year, new issues. After writing a review since I can't seem to block enough emails, calls, or texts, I got a notification the review itself was removed as well. I applied to Slice over a year ago and after speaking with the rep I decided the position was not for me. Since then I have received calls, texts, and emails about a job I applied to. I have replied with not interested, do not contact me, and even spoke with someone who called and asked to be removed/blocked from lists as it would be a waste of time and energy since I am not interested.
Yet again I am being contacted about the opportunity I applied for... Blocking doesn't work, saying no thank you nor leave me alone doesn't seem to register. Perhaps this review will, please stop reaching out, I do not want to work here or hear from anyone ever again.

Easy set up, quick pay out. Love the whole experience. Love it.

My experience has been very positive. The ordering process was smooth, communication was clear, and the company was responsive and helpful throughout. The machine arrived on time, well packaged, and exactly as described. Any questions I had were addressed promptly and professionally. Overall, I’m satisfied with both the product and the level of service provided, and I would do business with this company again.

I had a great experience getting my new POS system set up. What made it so great was Justin Elliot Deleon.
Everything was explained clearly, the setup was smooth, and any questions I had were answered patiently and thoroughly. It’s clear he really knew his stuff and cares about making sure everything works perfectly. Highly recommend his services!!

Lauren was excellent in all aspects. She was very prompt with her replies, always transparent, and had our best interests in mind. The set up of the actual terminal was super straightforward and went without a hitch.

What made my experience phenomenal was how Lucas (my sales rep) fully explained everything and was also easy to talk to and very knowledgeable about the product. The process is seamless! You should be placing your order nOw!

Very poor Customer Service
never get a call back
They keep you trapped to an agreement
They’re very quick to take your money,
To cancel is impossible. Loyalty department retention department only has two employees. And they’re busier than the president.

Absolutely love slice!! They are so much better than the competition!!

I love the fact that the system is easy to use and easy to navigate. The process was quick and easy to set up and the price is affordable!

Extremely hard to access reports. The user friendliness is almost non existent.

Very helpful and support that is not just a phone call and we will call you back when we find out how to help you

Service on time

I own a tire repair and auto body shop in Atlantic City and I couldn't be happier with Slice Merchant and more importantly my rep Justin Elliot Deleon. I didn't even accept credit cards/debit cards before I signed up and now I can't believe how easy they made it and I'm honestly paying $0 dollars in fees. Justin has been nothing but professional and I am able to reach him 24/7, he ALWAYS answers his texts and calls me back if I have a question. I would recommend any business to use Slice and especially Justin, thank you so much for helping my business. - Miguel

Slice has been incredible! Their customer service and account management team is amazing—always friendly, professional, and extremely responsive. Any time I’ve needed help, they’ve been quick to assist and made the whole experience smooth and stress-free. Truly top-notch service!

Really helpful and great service

Easier to use, and customers services are great!

Lauren is the best! I had to sign up after speaking with her. Trust me, do it!