Ordered Starfighter from the Starlabs website, which stated 2-4 business days. On the fourth day received the shipment notification, with the laptop being delivered shortly afterwards. Have used it... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have, for almost two years, a Starlabs StarLite MkV, and recently, a StarBook Horizon, and I have been happy with both. Design and build quality is good, the tablet even came with a plastic t... Näytä lisää
Yritys on vastannut
My StarFighter stopped being able to shut down within 24 hours of use - it would just restart instead of shutting down properly. I didn't get a satisfactory response from support and I w... Näytä lisää
Yritys on vastannut
I purchased a StarLite tablet in September. It was delivered promptly. However, as the tablet did not meet my expectations, I returned it, which is of course possible. Within two weeks, I received a r... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Computer hardware manufacturer in Eashing, England
Yhteystiedot
The Studio, Eashing Farm, Eashing Lane, GU7 2QB, Godalming, Yhdistynyt kuningaskunta
- 01483904400
- support@starlabs.systems
- starlabs.systems
4,1
Hyvä
48 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Estafadores
Equipo Comprado en Octubre y no recibido aun en diciembre. Una Verdadera Estafa no comprar nunca aqui
18. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Star Labs Systems
Apologies for the delays - it's not a scam, just things running behind our initial estimates. You're free to cancel at anytime if that helps :)
Brilliant Linux laptops
I am so thankful to this company for producing high quality Linux laptops. I bought the Starlite MKIV and Starport. Couldn't be happier with the build quality.
When I contacted them their reply was prompt and helpful. Keep up the good work Star Labs.
Worth noting that dispatch time can be slow. Their products must be in demand and I'm sure they are doing what they can to improve this, must not be easy. You just can't get this level of product elsewhere and it is worth the wait.
27. maaliskuuta 2023
Oma-aloitteinen arvostelu
5 stars company.
5 stars company.
Amazing machines and prices, unbeatable support service
12. helmikuuta 2023
Oma-aloitteinen arvostelu
Love my Star Lite Mk IV
Love my Star Lite Mk IV. Amazing quality for a great price. Perfect little laptop for on the go!
24. elokuuta 2022
Oma-aloitteinen arvostelu
StarLite, not so lite on features!
This small, compact, solid and well-built machine is truly beyond my expectations at this price point. To be honest, I was a little sceptical of the Pentium processor, but this thing is quicker than I could have ever imagined. Maybe it's coreboot, but this boots fast and battery life is amazing, all whilst it is completely silent. The 11-inch screen is bright and precise, showing details at a Full HD resolution. The webcam is even 2 MegaPixel's, something that many other manufacturers only include on a more expensive machine. Overall, I'm blown away by such quality from a fairly unknown company. Keep your eyes on StarLabs, as they appear to know what their doing and have built an amazing little machine. Thank you StarLabs!
9. elokuuta 2022
Oma-aloitteinen arvostelu
I ordered by laptop in January this…
I ordered by laptop in January this year (2022) it is now July (2022) and I have still not received my order. I have been in contact with their customer support multiple times and so far all I have is smoke and mirror excuses.
Yes, I understand Covid shut down factories, yes I understand there is a global component shortage. The real issue is lack of transparency, all their wording on their status page is designed for obfuscation, no real data. Promises of updates that never appear and previous updates on their status page disappear so their history is cloaked in secrecy.
I have so far had no response to my last email requesting a transparent and honest update of the situation.
I've since had an update from Starlabs following this negative review. I have told them I will keep the faith and await delivery when the manufacture process is complete and I have one in my hands.
If and when that happens I will update this review with an honest review of it's performance and quality of build. The market place does need companies like Star labs to succeed so there is a viable alternative to the mainstream lock in bundles on offer by mainstream big bucks inc.
16. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Star Labs Systems
We completely understand your frustration, and can only apologies for the delays. To clarify, we have and always will say that we honestly don't know the exact date that they'll be ready. It is for this reason we excessively use the word "Estimated" on our website for any dates that we do not know for definite. The aim is to be as transparent as possible which is the purpose of the status page.
As for your email, we endeavour to reply within 2 working days. We don't currently appear to have any emails pending response, so if you haven't received a reply, we would recommend checking your Junk folder or giving us a call.
excellent customer service
excellent customer service, quick and friendly. They offer DHL as an option for delivery which i also appreciated (because DHL is superior to eg UPS). The laptops are a good price for a custom build, linux laptop, especially the 11 inch, it's a good option if you want to try linux and dont have a lot to spend.
13. kesäkuuta 2022
Oma-aloitteinen arvostelu
Recommended
Great product and service.
StarLabs is a great option for made-for-linux computers. The hardware is great and works nicely.
I also ended up breaking my plug, which led me to activate their support and it was super smooth. From breaking my computer to it being back on my desk it took less than 2 weeks. Support was also super helpful in diagnosing the problem remotely
I can only recommend StarLabs.
Extra bonus: the only hardware in the market (at least that I know of) that comes with IME disabled
11. toukokuuta 2021
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.