I fell asleep while making an order. Paid with PayPal and left out my email for certificate. 2 days later I'm panicking when. I hadn't re received email certificate or tracking info. Loved ones bday... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I found ordering quick, choices well explained and delivery prompt. My package was severely damaged during delivery. After contacting support, my package was replaced and delivered within a few shor... Näytä lisää
While I love the concept and found it to be fairly priced, I thought the website and app could’ve much more use friendly and easy to find & navigate.
So glad to have seen this site. Easy to order, arrived as promised and such a wonderful way to remember a loved one in lieu of flowers which are often immediately tossed away. This wonderful remembran... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Star-Naming.com is your premium provider for star namings worldwide. Our goal is to offer you a perfect and fast service and excellent support. Make a beloved person happy with our unique gift ideas.
Yhteystiedot
4,3
Erinomainen
2 t. arvostelua
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Do not purchase if you’re American
Do not purchase if you’re American. This is foreign company. They only answer concerns at 3am in the morning. They are worst. $70 for a stack of damn papers I could have printed out my self. No beautiful gift presentation. Find a different company don’t use this if you’re hellbent on a star.
It’s already an abstract gift, not having the proper presentation makes it even more abstract. Wouldn’t refund me, letting my bank take care of them. It’s a waste because of the ghetto presentation that doesn’t look like what purchase or what’s advertised.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Star Naming
Hello,
thank you for sharing your experience. We’re truly sorry to read how disappointed and frustrated you feel, especially since the gift was meant to be something meaningful.
We would like to clarify that we are an international company based in Europe, which is why response times can differ depending on time zones. That said, our customer service does answer all inquiries as quickly as possible, and delayed responses are certainly not our intention.
Regarding the product: our certificates and materials are symbolic, personalized keepsakes, not mass-produced gift items, and this is outlined during the ordering process. We understand, however, that the presentation did not meet your expectations, and we regret that it felt different from what you had imagined based on the product description.
As the order was personalized, refunds are unfortunately excluded under our terms, which are displayed before purchase. We understand that this can still be disappointing, and we’re sorry that the experience did not feel worthwhile to you.
Your feedback about presentation and perceived value is taken seriously and will be shared internally so we can continue improving. Thank you for taking the time to leave an honest review.
Kind regards,
Star-Naming Team
Great Experience
I’ve ordered a few times from here and each time has been such a great experience. All the products I have bought have been amazing and have brought so much joy to my family.
5. joulukuuta 2025
I am 100% satisfied everything is…
I am 100% satisfied everything is beautiful about purchasing a star package from this company. From the customer service right up from the star down to the digital and the physical package. This is a great gift for someone you love as well in our case to always remember someone by.
Tyler Norman who this star is named after tragically lost his life in a motorcycle accident due to a repeat drunk driver.
I pray for healing for Tyler’s friends and family especially for his mother and his little brother that he left behind. I hope they always look up and see Tyler’s star and know that he will always be watching over them. I pray for their healing and strength and comfort in knowing his star will always be there with them 🙏🏼🩵✨
I pray for anyone thinking of getting behind the wheel drunk that you look up and see Tyler’s star in the sky and think twice about driving under the influence. I also pray you always look twice! Because you could save the life of someone’s child by not only looking twice and by NOT driving under the influence. 🙏🏼
6. joulukuuta 2025
Oma-aloitteinen arvostelu
It came quickly
It came quickly! A week from Denmark. Waiting for Christmas to give it as a gift!
4. joulukuuta 2025
Good idea
Good idea. I like the amount of information about the star. I am disappointed in the way the certificate looks. My opinion is that it could look better.
3. joulukuuta 2025
Excellent and a novel concept
6. joulukuuta 2025
Worthwhile
Great for a memorable gift to someone who (quite literally) means the universe to you. Please if you're ordering a physical package of the certificate for a special date (i.e., birthday, anniversary, etc.) give it at least a week's time. I did not realize it would be shipped from overseas (Germany!). The delivery was a little delayed from it's initial projected date, but the site kept me updated when changes occurred. Everything was great when it showed up. The astronomy poster was a nice addition as well, along with the 20% coupon. I only wish that the photo of the star were unique on the certificate, but at least you can view it up close online.
3. joulukuuta 2025
Everything arrived in plenty of time
Everything arrived in plenty of time . It would have been nice to have individual packets ( since we ordered 2) . Thank yoy
26. marraskuuta 2025
Stained Cirtificate Very Low Quality Frame
I purchased a star naming certificate and frame as a Christmas gift and was very disappointed with the quality on arrival. The $45 aluminium frame is equal to a $5 frame you could buy at kmart, its extremely low quality and uses thin plastic rather than glass, which was not disclosed. The plastic causes the certificate to sit unevenly and appear visibly wavy. This is not what I would expect for a $45 frame, especially for a sentimental gift. The certificate itself also arrived stained and marked in several areas, which was disappointing given the nature of the gift. Customer service was responsive, however they want me to return the frame internationally will cost almost as much as the frame. I'm going to have to go out and buy a nice frame now and they're going to send another certificate but I doubt Ill now have the new certificate by Xmas.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Star Naming
Hello,
We’re truly sorry to read about your experience and understand how disappointing this must have been, especially as the gift was intended for Christmas and carried sentimental value.
We regret that the certificate arrived stained and that the frame did not meet your expectations. Our frames are designed to be lightweight and shatter-resistant, which is why they use protective plastic rather than glass, but we understand that this should have been clearer and that the quality did not feel appropriate for the price you paid.
We’re glad our customer service was responsive and that we’ve already arranged to send you a replacement certificate. We also understand your frustration regarding the international return costs for the frame — unfortunately, these shipping fees are outside of our control, but we acknowledge how inconvenient this is.
Your feedback is extremely valuable to us, and we will use it to review both our product descriptions and quality control, particularly for premium items intended as gifts. We sincerely hope the replacement certificate arrives quickly and that the gift can still bring joy despite the inconvenience.
Thank you for taking the time to share your experience.
Kind regards,
Star-Naming Team
My experience was wonderful
My experience was wonderful. It was easy steps to place my order. I received the package quickly and everything was beautiful quality. I look forward to to giving to the person I bought it for at Christmas.
5. joulukuuta 2025
Very Satisfied
Went on their website to search for the star I named and was very pleased and surprised of what star it was. Very cool experience!
1. joulukuuta 2025
Vastaus yritykseltä Star Naming
Hello,
Thank you for your message. We’re sorry for the inconvenience. There was an issue with the shipping partner, but the order was resent free of charge and has since been successfully delivered.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Star-Naming Team
The items were top notch and my woman…
The items were top notch and my woman loved it...wonderful experience from start to finish.
28. marraskuuta 2025
An amazing gift
I bought my friend a star to honor his best friend of 16 years. He was brought to tears knowing his dog has a star. I’m so happy this was available to give to him.
28. marraskuuta 2025
Honestly a little closer to a loved one…
Honestly a little closer to a loved one who is no longer here. A little Christmas gift for my girls.
26. marraskuuta 2025
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