I fell asleep while making an order. Paid with PayPal and left out my email for certificate. 2 days later I'm panicking when. I hadn't re received email certificate or tracking info. Loved ones bday... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I found ordering quick, choices well explained and delivery prompt. My package was severely damaged during delivery. After contacting support, my package was replaced and delivered within a few shor... Näytä lisää
So glad to have seen this site. Easy to order, arrived as promised and such a wonderful way to remember a loved one in lieu of flowers which are often immediately tossed away. This wonderful remembran... Näytä lisää
Great customer service. Quick response with email and post. Certificate is beautiful. I purchased this star in honour of my husband who died recently. No burial site. Now his family and future famil... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Star-Naming.com is your premium provider for star namings worldwide. Our goal is to offer you a perfect and fast service and excellent support. Make a beloved person happy with our unique gift ideas.
Yhteystiedot
4,3
Erinomainen
2 t. arvostelua
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great personalised gift that lasts forever!
Beautiful, sentimental gift for any celestial or astronomy fan. Choosing the presentation pack was definitely worth it for the extra special touch and additional reference pieces that come with it. Tracked delivery after an easy shopping and ordering process.
16. tammikuuta 2026
I enjoyed buying from them.
29. tammikuuta 2025
A beautiful way to honor your loved…
A beautiful way to honor your loved ones when they pass away. The ordering process was simple and the delivery was exceptionally fast. One thing that would make this experience even better is receiving a picture of the final product before it’s sent, just for peace of mind. Overall, I’m very pleased with my purchase.
18. tammikuuta 2026
Easy to set up and makes a great gift
Not that happy with the necklace of the symbol. Seems more on the low end. Everything els was perfect.
18. tammikuuta 2026
What a great company
What a great company , i made a mistake with my order originally and misspelled the name , they rectified it immediately with no fuss , i purchased the star for my mother in law that is now in final stages of cancer and she was over the moon with the star that she now calls "her star" and is convinced that is where she will go when she leaves us, i wanted to show my mother in law the star with her own eyes and wasn't sure how to do it , so i contacted the company again a year later for help , they were back to me the same day with clear instructions on how to view our star , cannot recommend these guys enough 10 stars
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Overpriced a different wed site and…
Overpriced a difficult website and confusing gift packages- I paid the extra to have it put into a frame professionally and it came in a cardboard slip which looks stupid like something from an office at work!!!
14. tammikuuta 2026
Vastaus yritykseltä Star Naming
Hello,
we’re sorry to hear that the presentation of your order was disappointing and didn’t match what you expected, especially since it was intended as a gift. We understand how important first impressions are in these moments.
The cardboard sleeve included with the framed certificate is used solely for protection during shipping, to ensure the frame and certificate arrive safely. That said, we recognize that this may not have conveyed the “professionally presented” look you were anticipating, and we appreciate you pointing this out.
Your feedback regarding the website experience, package clarity, and presentation is important to us and will be used to improve how our products and options are communicated. If you’d like us to review your specific order or discuss possible solutions, our customer service team is happy to help.
Kind regards,
Star-Naming Team
All around really good experience
A lovely gift to give, I researched between a lot of different company’s and so glad I went with you.
Beautifully put together in the pack which was a really good quality.
Their customer service also reached out to me directly as my full address wasn’t on the order for some reason which was good of them!
6. tammikuuta 2026
This was perfect gift for a grieving…
This was perfect gift for a grieving friend. They will be able to look to the sky and see their star shining down on them every night. I will certainly purchase more stars in the future.
7. syyskuuta 2025
Everything is amazing and very…
Everything is amazing and very professional keep it up everyone :) what you do is truly amazing
14. tammikuuta 2026
Vastaus yritykseltä Star Naming
Hello,
we’re sorry to hear that you’re having difficulty locating your star and that this has led to frustration.
Please note that the star registration has a symbolic character, meaning it represents a personal and commemorative gesture rather than an official astronomical naming. This is clearly explained in our product descriptions and terms, and many customers choose this service as an emotional gift or lasting memory rather than a scientific designation.
We kindly ask you to make sure that the registration number is entered correctly, as even a small typo can prevent the star from displaying properly.
If you continue to have trouble despite this, please don’t hesitate to contact our customer service team. We are always happy to help and will gladly assist you step by step.
Kind regards,
Star-Naming Team
I paid for a wooden frame and received…
I paid for a wooden frame and received a plastic frame. The company wants me to pay return postage.
Avoid, and I read that we, the public can not name stars!!!
£100 with the add ons
Great gimmicks
10. tammikuuta 2026
Vastaus yritykseltä Star Naming
Hello,
we’re sorry to hear that the frame did not meet your expectations. We’d like to clarify that our frames are intentionally designed to be lightweight and shatter-resistant, which is why they are fitted with protective plastic instead of glass. This choice is made to reduce the risk of damage during international shipping, but we understand that this may differ from what you personally expected.
We also fully understand your frustration regarding the international return postage costs. Unfortunately, these shipping fees are set by carriers and are outside of our control, though we recognize how inconvenient this can be for customers.
Regarding star naming, our service is a symbolic and commemorative registration, which is clearly stated in our product descriptions and terms. Many customers choose it as a sentimental gift rather than an official astronomical designation.
Your feedback is important to us and will be shared internally as we continue to improve transparency and presentation.
Kind regards,
Your Galaxieregister Team
Slow to receive in mail
31. joulukuuta 2025
Very easy to do
Very easy to do. Paper work came quickly. Going to do another soon.
1. tammikuuta 2026
Oma-aloitteinen arvostelu
To see and hear my grandson so excited…
To see and hear my grandson so excited over a star named from him
4. tammikuuta 2026
Amazing service I didn’t even know you…
Amazing service I didn’t even know you could name a star and I’m sooooo happy I did, the pack is so beautifully put together as well, it made me feel so special 🥰definitely recommend and it’s also such a nice gift to give to someone as well.
31. joulukuuta 2025
Outstanding work and amazing customer…
Outstanding work and amazing customer services thank you so much 💖
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Fantastic product for all those interested in astronomy
Easy, quick, fast delivery. Beautiful, high quality product. Fun App
29. joulukuuta 2025
I bought this and never received it
I bought this and never received it. I’m definitely disappointed and couldn’t find who to contact to get the star and the stuff that went with it.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Star Naming
Hello,
Thank you for your message. Unfortunately, since this review was left without any order details, we’re unable to locate your purchase directly. It’s possible that there was a typo in the email address used during checkout, which could be why the order confirmation and documents didn’t reach you.
Please visit our shop and use the “Contact” option in the top navigation. There, simply provide your order number, the email address used for the order, or the full name entered during checkout. Our support team will get back to you within 24 hours and make sure your issue is resolved and you receive what you ordered.
Kind regards,
Star-Naming Team
I ordered this and I had a issue from…
I ordered this and I had a issue from my end and they responded immediately and it was fixed
Great service and would recommend
29. joulukuuta 2025
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