2My wife and I looked everywhere to find a rug to enhance our living room, we could not find the right colour or style. The website was easy to use and find the colour and style we wanted and orde... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Brilliant all round. First time using this company and I will be back for more! They have a great range not only if different rugs but sizes to suit every situation. Customer service incredibly hel... Näytä lisää
After trying to find this rug in several outlets I came upon SRS. Who very quickly confirmed they had the size I wanted in stock. And wham bam it arrived 2 days later and is now down in my garden room... Näytä lisää
Rubber (Nitrile) Criss-cross pattern Indoor & Outdoor Mat, 90cm x 150cm. I spent a long time online searching for a new rubber mat for my storm porch. I found most suitable mats to be out of... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
SRS Rugs is a family run business based in Co Armagh, Northern Ireland. Our goal is to offer our customers a wide range of rugs and mats at great prices backed up by very high customer service. We pride ourselves in delivering these items quickly and in a professional manner. Please check out our feedback for some genuine customer comments.
Yhteystiedot
16 Cashel Raod, BT60 2QZ, Armagh, Yhdistynyt kuningaskunta
- 02837530756
- info@srsrugs.com
- srsrugs.com
4,8
Erinomainen
381 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely cheery rugs
Lovely cheery rugs, good price, delivery prompt and good communication.
13. heinäkuuta 2023
Avoid - zero customer service
Awful service. Zero customer care. Ordered rug, but received a completely different one (as well as a despatch/ delivery note that listed the incorrect rug and not the one I actually ordered - how does that even happen?!). Advised SRS of their error - which they blamed on a ‘new employee’ - and requested they send me the correct rug, which they refused to do! Despite it being entirely their error in sending me the wrong rug, they refused to fulfil my order until I returned the incorrect rug. They said they’d had previous occasions where the wrong item had been sent out and they’d then sent the correct item, but never had the incorrect item returned. This clearly proves that this isn’t a ‘new employee’ issue but an ongoing problem for SRS. The fact that I was their customer, inconvenienced by them, they pointedly refused to correct their error until I’d taken action to rectify the issue they created. Shocking customer service. BUYER BEWARE - cowboy rug seller!
1. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRS Rugs
A human error was made in regards to this order and we tried to rectify it as quickly as possible. We offered to get the incorrect item collected ASAP and once the item was collected and confirmed, we would send the correct item ASAP. The buyer would never have been out of money in the returning of the incorrect order.
The buyer obviously was not happy with this, therefore we collected the incorrect item and refunded the buyer straight away. Our ratings on all platforms speak for themselves when it comes to customer care and offering a service that can be trusted, and our products for 99% of the time are loved by our customers. The buyer did not take further action as they say, we resolved the issue without Etsy ever having to get involved. Regards
Great quality beautiful quick delivery…
Great quality beautiful quick delivery 2nd purchase from this shop
8. kesäkuuta 2023
Prompt delivery
Excellent quality rug, colour as per picture. Prompt delivery, well packaged and excellent value for money.
9. kesäkuuta 2023
Oma-aloitteinen arvostelu
came across this company via google &…
came across this company via google & im glad i went with them!
quick delivery i got the rug within 3 days! quality is perfect, nice and thick and as for the price 👌 brilliant all round.
6. kesäkuuta 2023
Oma-aloitteinen arvostelu
Very happy indeed
Ordered a large rug on 6th June and took delivery on 9th June. First class service from SRS Rugs and prompt delivery. The quality of the rug is excellent and we are more than happy with the value for money. Would have no hesitation in using them again and would highly recommend. Excellent experience. Well done.
5. kesäkuuta 2023
A great service and really lovely rugs
A great service and really lovely rugs. Excellent value and good quality.
30. toukokuuta 2023
Good quality rug fast delivery
Ordered my product on Wednesday arrived today Friday. Packaging minimum so very little waste. Great quality of product. Delighted all around.
26. toukokuuta 2023
Oma-aloitteinen arvostelu
Rug is exactly the one that would suit…
Rug is exactly the one that would suit our room, right colours and right size.
24. toukokuuta 2023
Great website and very affordable I am…
Great website and very affordable I am a returning customer.
23. toukokuuta 2023
Excellent service
My carpet arrived today only three days after ordering. The quality is excellent at a reasonable price. I am very pleased and will be looking to order from this company again.
18. toukokuuta 2023
Oma-aloitteinen arvostelu
Easy to order,great choice of goods and
Easy to order,great choice of goods and
free delivery rug was a good price .
13. toukokuuta 2023
Super fast delivery.
Super fast delivery.
I ordered the rug on Monday night and I received the rug on Thursday!
I needed the rug for the weekend so excellent service.
Thank you!
7. toukokuuta 2023
Just received my runner and was…
Just received my runner and was delighted to see it came from a local family owned business.
Early days yet but it seems to be perfect.
Well done
4. toukokuuta 2023
Oma-aloitteinen arvostelu
SrS rugs - a professional compan
SrS rugs is always professional and efficient when I've had queries that need resolving and gave me the correct information that I'd asked for.
1. toukokuuta 2023
Bought small rug first to see the…
Bought small rug first to see the quality for the price very happy so bought larger in same pattern very good price’s delivery service was excellent very fast and well informed on delivery will use again 5 star service
25. huhtikuuta 2023
Good Quality Product.
The "runner" rug is of good quality; I have ordered another with the same pattern - but longer - to cover the whole length of my hallway.
It arrived promptly and was well packed.
Thank you.
29. huhtikuuta 2023
Fabulous service
Fabulous service, lovely rug. The rug arrived really quickly and is lovely quality. We are so pleased with it and would not hesitate to buy from SRS Rugs again.
20. maaliskuuta 2023
Oma-aloitteinen arvostelu
My runner mat
The company i ordered my runner mat from posted my order straight away great service i will be buying more mats from them in the future many thanks
11. huhtikuuta 2023
Oma-aloitteinen arvostelu
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