Hello,
Thank you for reaching out and sharing your concerns. I'm really sorry to hear about the difficulties you're experiencing with our app. It sounds frustrating, and I appreciate you taking the time to let us know.
Based on your feedback, it seems like the issues you mentioned were addressed in our recent updates. Could you please ensure that you have the latest version of the app installed? Often, updating to the latest version can resolve these kinds of problems as we continuously work to improve the app's functionality and user experience.
To update the app, please visit the App Store or Google Play Store, search for our app, and tap "Update." If the issues persist even after updating, I’d love to help troubleshoot further.
For the gym location not appearing, we regularly update our maps with new locations. I can look into this directly to ensure your gym is listed correctly.
Again, I apologize for the inconvenience you've experienced, and we're here to help make things right. Your feedback is invaluable for making our app better for everyone.