Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Näytä lisää
Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Näytä lisää
Yritys on vastannut
We are in love with our thank you gifts from Spirit Smiths! All our previous clients & customers recieve a lovely gift set where they can choose 5 different options such as 'something for home... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Yhteystiedot
16 Deardengate, BB4 5QJ, Haslingden, Yhdistynyt kuningaskunta
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4,8
Erinomainen
217 arvostelua
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I have been trying to call & no answer
I have been trying to call & no answer
I placed an order with an incorrect email & re sent an email to confirm my order but no response
I am getting worried
I managed to resolve this & have been so helpful. So thank you for managing this with such great customer care
I have now reviewed my parcel and was very happy with it.
15. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Zoe,
Thank you so much for taking the time to leave us a review. As a small team, we send our apologies for the issues you initially experienced. Pleased to hear that Joanna resolved this for you as quickly as possible. Thank you for choosing to shop small with us, we are ever so grateful. We hope your recipient loved their gift.
Kind regards,
Laura
Delightful Gin Hamper
Lovely Gin Hamper. Service was great and the hamper was of high standard. My partner loved this gift. Beautifully wrapped. Would definitely be buying from here again.
6. helmikuuta 2023
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Janice,
Thank you ever so much for taking the time to leave us a review, as a small business this means the world to us. We read every review out to our team, and this made our Friday. So pleased to hear that you will shop with us again.
Kind regards,
Laura
Amazing project
Amazing project - beautifully packaged - my Son In law was really happy on his birthday- thank you.
9. helmikuuta 2023
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Lynn,
Thank you so much for taking the time to leave us a review, it's wonderful to hear that you loved your gift. As a small business this means the world to us. We hope your son in law had a great Birthday.
Kind regards,
Laura
Was a gift so haven’t seen it but…
Was a gift so haven’t seen it but amazingly quick service and recipient loved it
9. helmikuuta 2023
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Fiona,
Thank you so much for taking the time to leave us a review. As a small business this means the world to us. It's wonderful to hear that you are happy with the service received.
Kind regards,
Laura
Exceptional service
I made a mistake in the delivery timings, but was called to double check and they arranged delivery in time for me, cannot fault the efficiency and professionalism shown to me, would highly recommend. Exceptional service and excellent quality … thank you, thank you, thank you
11. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Laura,
Thank you so much for taking the time to leave us a review, as a small business this means the world to us. We read every review out to the team, and this made our Friday. Thank you for choosing to shop small with us.
Kind regards,
Laura
A lovely hamper
A lovely hamper received, beautifully packaged, the little lights were a lovely touch. Will be using this company in the future for sure
8. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Anna,
Thank you ever so much for taking the time to leave us a review, as a small business this means the world to us. It's wonderful to hear that you will shop small with us again.
Kind regards,
Laura
SpiritSmith Deserve 10 Stars!
It's a shame I can only give 5* as this company deserves more. Great service and beautifully made, bonus they made my life a lot easier with their gift wrapping.
20. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Thank you very much for your review Kieron! It's great to hear how happy you are with your gift and service received.
Kind regards,
Laura
Absolutely spot on service and product…
Absolutely spot on service and product 👍🏻
1. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Nathan,
Thank you so much for taking the time to leave us a 5 star review. We are so pleased to hear that you had a great overall experience with us.
Kind regards,
Laura
Very good quality products & service.
Very good quality products & service. Easy to communicate with the team who responded quickly & efficiently. I found Spiritsmith products to be great fun as well - I loved the personalisation touch for my business clients.
3. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Naomi, Thank you so much for taking the time to leave us a wonderful review. We are very pleased to hear that you had a great overall experience with us.
Kind regards,
Laura
Highly recommended
Great experience from choosing to delivery the updates were brilliant able to track and the gift was very well received.
23. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Sarah, Thank you ever so much for taking the time to leave us a 5 star review. We are pleased to hear that you had a great experience with us!
Kind regards,
Laura
5 star review!
To start the product was packaged beautifully. There was a small issue with my order and I was not only called but emailed to resolve this quickly. Item was delivered less than 24hours after the call! Would absolutely recommend to family and friends in the future.
31. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Clair,
Thank you so much for taking time out of your day to leave this review. Every review is read to the team and they really give us all such a boost. If we can be of any help in the future, please don't hesitate to give us a call. Thanks again from all at SpiritSmith
Spirirtsmith Corporate Gifting
I used the Spirirtsmith Corporate gifting service to buy a lovely hamper for one of my clients. They personalised it and put both mine and my clients logos on the sleeve. My client was very pleased with her gift. Thank You Spiritsmith!
17. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Nick,
Thank you so much for choosing SpiritSmith for your corporate gifting. We are ever so grateful.
Pleased to hear that your client loved their gift.
Amazing product and amazing customer…
Amazing product and amazing customer service. I had to telephone the company to change a small detail and they did this without hesitation! They couldn’t of been more helpful can’t wait to buy from them again!!
6. tammikuuta 2023
Vastaus yritykseltä SpiritSmith - Personalised Gifts
You have brightened up our Blue Monday reading this review Kate. Thank you so much! All reviews are read out to the team and in this instance it was particularly lovely for the customer service team to hear. Thanks again Kate!!
10/10!!!
10/10 - I was so impressed with my hampers. quick delivery also
Gift wrapping well worth the price as my hampers came with a Christmas ribbon around & their names hand written
17. joulukuuta 2022
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Thank you so much for your review Emily. We have taken your feedback into our strategy session with regards to the ribbon and will continue to theme our ribbon to the occasion purchased for. Your detailed review really made a big difference to us and we are very grateful you took the time to do so, the SpiritSmith Team
Lovely presented gift
Really lovely presented gift compete with personalised sleeve. The lights were a lovely touch too. Really went down well as a Christmas Day present. My only minor gripe was that it had 3 bars of dark chocolate. It would have been nice to have a different variety of each. That is only reason I gave 4/5 but I would definitely order from SpiritSmith again.
16. marraskuuta 2022
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Michael.
Thank you so much for taking the time to leave us a review, as a small business all feedback means the world to us. I have passed your feedback on to our team. Hope you had a wonderful Christmas and thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Lovely well presented hamper
5. joulukuuta 2022
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Jennifer,
Thank you so much for taking the time to leave us a review. Pleased to hear that you loved your gift.
Kind regards,
Laura
Great gift idea and delivered in a…
Great gift idea and delivered in a lovely package.
1. joulukuuta 2022
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Gino,
Thank you so much for taking the time to leave us a review. It's great to hear that you love your gift and how it was presented.
Thank you for choosing to shop small with SpiritSmith.
Kind regards,
Laura
Gorgeous quality and excellent…
Gorgeous quality and excellent assistance with a change of delivery required. Will definitely be a returning customer.
7. joulukuuta 2022
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Sam,
Thank you so much for taking the time to leave us a review. As a small business this means the world to us. Pleased to hear that you are happy with the service you received and will shop small with us again.
Have a wonderful Christmas.
Kind regards,
Laura
Great customer service!
I ordered a rum set as a gift for my brother-in-law & sadly missed the delivery while I was out - it has been sent back to the depot & Spiritsmith have very kindly said they will re-deliver once it comes back to them - great customer service & really appreciated! The set looks lovely online & I can't wait to receive it! Thanks again!
2. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Lucia,
Thank you so much for taking the time to leave us a review. Pleased to hear that you are happy with the customer service you received. We hope you love your gifts!
Kind regards,
Laura
Good product at a reasonable price.
18. marraskuuta 2022
Vastaus yritykseltä SpiritSmith - Personalised Gifts
Hi Ian,
Thank you very much for taking the time to leave us a review. It's great to hear you are pleased with the gift you ordered.
Kind regards,
Laura
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