Dopo aver ordinato una bottiglia di Gin mi sono accorto che avevo sbagliato l’ordine, ho chiamato il negozio ed una ragazza molto gentile mi ha fatto il cambio dell’ordine con piccolo sconto!! Graziee... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
2-7 working days turned into over a month for delivery. Poor to zero communication and failed tracking. Bottles arrived with damaged boxes. Phone number in the UK doesn't work. Items are being shipped... Näytä lisää
made a second order for my boyfriend because he also could not get enough of the good value and decided he wanted some drinks. once again second order was incredibly well packaged and all bottles arri... Näytä lisää
My wife ordered some wine on their website more than a week back but has not received anything yet. After all attempts to contact them failed, I decided to visit them at their given address ‘Kemp Hou... Näytä lisää
Yrityksen tiedot
- Aloholimyymälä
- Alkoholituotteiden tukkumyynti
- Juomanvalmistaja
- Viinimyymälä
- Viinien tukkuliike ja maahantuoja
Yrityksen kirjoittama
Welcome to the treasure trove of rare spirits and fine wines from all over the world.
Yhteystiedot
KEMP HOUSE 160 CITY ROAD, EC1V2NX , London, Yhdistynyt kuningaskunta
- 020 4571 8795
- info@spirits24.co.uk
- spirits24.co.uk
4,0
Hyvä
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Expensive, slow and rubbish packaging
I paid £25 P&P for a 2-7 day delivery that took over 2 weeks to arrive, packaging was useless (bearing in mind one bottle of whiskey was over £150) and it's amazing that the two bottles arrived unscathed. DPD then just left them at my front door rather than doing as requested - all in all I would not use Spirits24 again
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Shocking!
If you could zero stars then that’s what I would have given - shocking experiance with receiving my goods - took nearly a month to be delivered. Despite me chasing and emailing back and forth - was told 2-7 days and it eventually took 23 days to arrive by which time the gift I purchased for my brother now has to be shipped onward to NZ!!!
5. joulukuuta 2023
Oma-aloitteinen arvostelu
Would use again
Would use again
Before I ordered I read reviews and it seems it is quite common for item to take slightly longer than stated to be delivered, Mine also took a bit longer so be aware.
Customer services very quick to answer.
Item was well wrapped,
Thank you
1. joulukuuta 2023
Was told delivery would be 2-7 days and…
Was told delivery would be 2-7 days and turned up two and half weeks later. Ignored the emails and eventually to replied to the second email. Ignore certain questions in the emails they don’t want to answer and have interest wanting to collect the item which I had to purchase from elsewhere as it took so long to arrive. Plus charged £25 for the slow delivery!!!
14. marraskuuta 2023
Shipping time exceedingly longer than…
Shipping time exceedingly longer than promised, 2 bottles cancelled. Paid a flat shipping fee for not what I wanted.
20. marraskuuta 2023
Great experience ordering unicum
The good:
So I first found this site from a group online. After looking it up I was a bit skeptical because there were some bad reviews. But I was desperate to get some authentic unicum, as you can’t purchase it in the US. So I decided to purchase some bottles & paid extra for fast FedEx shipping! My bottles arrived in under a week, nothing was damaged and all the bottles were the correct size.
The bad: I thought the site was based in the UK, but tracking & package originated from Slovenia. Their site said shipping was FedEx, but from the start my tracking was for DHL. Neither is a big deal as my order was speedy & accurate. Perhaps I don’t understand since it’s based in another country. The packaging was also a bit light and I was shocked that it kept my bottles secure, but I know international shipping is expensive & you have to cut on weight. But again nothing broke so it worked!
In the end I’m very happy! I’ve never written a review on trustpilot but I had to for this site. I’ll definitely be ordering again.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spirits24
Dear Ryan,
Thank you so much for taking the time to share your experience with us! We appreciate your detailed feedback.
Regarding the shipping and tracking details, we apologize for any confusion. We strive to provide accurate information, and your feedback helps us improve.
We're delighted that you're happy with your purchase, and we look forward to serving you again in the future. Cheers to enjoying your Unicum, and thank you for choosing us!
Best regards,
Spirits24
Scammers.
Scammers.
Paid for an order over a week ago. No order confirmation received, and obviously no deliver.
Be aware.
17. marraskuuta 2023
Oma-aloitteinen arvostelu
Extreamly high price on Jägermeister
Extreamly high price on Jägermeister, long delivery time!
17. lokakuuta 2023
Vastaus yritykseltä Spirits24
Dear Peter,
Thank you for taking the time to share your thoughts with us. We genuinely appreciate all feedback as it helps us improve our services. I'm sorry to hear about your experience, and I'd like to address your concerns.
Regarding the price of Jägermeister, I understand that it might seem high, and I want to assure you that we continuously review our pricing to remain competitive.
As for the extended delivery time, I apologize for any inconvenience caused. Shipping durations can vary based on several factors, including the destination and any unforeseen circumstances during transit. We are actively working to streamline our delivery process to ensure a more efficient service in the future.
Thank you for your understanding and for bringing these matters to our attention.
Best regards,
Spirits24
Almost perfect
Everything went great, except for a delay in feedback. Except for an automated order confirmation email, I didn't receive any notice until 5 days after I had placed my order.
12. lokakuuta 2023
Vastaus yritykseltä Spirits24
Dear Pim,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the delay in providing updates on your order.
We understand the importance of timely communication, and we regret that there was a lapse in our usual feedback process. Your experience is valuable to us, and we will certainly address this issue to ensure it doesn't happen in the future.
Many thanks,
Spirits24
Recieved the package in a short time…
Recieved the package in a short time and very good service.
12. lokakuuta 2023
Vastaus yritykseltä Spirits24
Dear Aziz,
Thank you so much for taking the time to share your experience! We are delighted to hear that you received your package promptly and that our service met your expectations.
We appreciate your support and look forward to serving you again in the future. Cheers to more positive experiences with us!
Best regards,
Spirits24
Dårlig kunde service svare ikke på…
Dårlig kunde service svare ikke på telefon og e-mail. Deres forsendelse kom først efter 3uger.
12. lokakuuta 2023
Vastaus yritykseltä Spirits24
Kære Rasmus,
Hjertelig tak for din tilbagemelding. Vi sætter stor pris på din forståelse og tålmodighed.
Vi modtog din ordre den 12. oktober 2023, og din pakke blev endeligt leveret den 20. oktober 2023. Normalt tager vores behandlingsproces 1-3 dage, og den endelige levering tager yderligere 3-5 dage. Desværre opstod der i dette tilfælde forsinkelser, og det beklager vi dybt.
Vores team bestræber sig altid på at sende ordrer så hurtigt som muligt. Dog opstod der udfordringer i forbindelse med logistikken mellem vores lagre, hvilket resulterede i den forlængede leveringstid. Vi beklager oprigtigt for den ekstra ventetid, du har oplevet.
Vi sætter pris på din forståelse, og vi er dedikerede til at forbedre vores processer for at undgå lignende situationer i fremtiden. Hvis der er yderligere spørgsmål eller noget, vi kan hjælpe dig med, er du velkommen til at kontakte os.
Mange tak!
Venlig hilsen,
Spirits24
Vastaus yritykseltä Spirits24
Dear Peter,
Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch service. If there's anything specific you loved about your experience or if there are areas where we can further improve, please don't hesitate to let us know.
Many thanks
Vastaus yritykseltä Spirits24
Dear Joakim,
Thank you so much for taking the time to share your kind words about our products and services. We are thrilled to hear that you found excellent value in our offerings and that our service met your expectations.
Warm regards!
Vastaus yritykseltä Spirits24
Dear Katie,
Thank you for your positive feedback! We're thrilled to hear that you found our prices reasonable and that our shipping was fast. Customer satisfaction is our top priority, and we're delighted that we could meet your expectations.
Best regards,
Spirits24
Ging alles gut
Ging alles gut. Posten, der nicht lieferbar war wurde gleich von der Kartenzahlung abhezogen.
24. lokakuuta 2023
Vastaus yritykseltä Spirits24
Liebe Nils,
Vielen herzlichen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles gut gelaufen ist und Sie mit unserem Service zufrieden waren. Wir legen großen Wert darauf, unseren Kunden ein reibungsloses Einkaufserlebnis zu bieten.
Es tut uns leid zu hören, dass ein Artikel nicht lieferbar war. Wir schätzen Ihr Verständnis und Ihre Unterstützung.
Herzliche Grüße,
Spirits24
Fast service!
Fast service!
Easy to find on the page.
Will soon order again for Christmas.
I recommend!
5. lokakuuta 2023
Vastaus yritykseltä Spirits24
Dear Calle,
Thank you so much for your kind words! We're thrilled to hear that you appreciated our fast service and found it easy to navigate our page. It's fantastic to know that you're considering ordering again for Christmas, and we look forward to serving you once more.
Warm regards,
Spirits24
Snabb leverans och billig peng...
4. lokakuuta 2023
Vastaus yritykseltä Spirits24
Kära Leif,
Tack så mycket för din positiva recension! Vi är glada att höra att du uppskattade vår snabba leverans och prisvärda service.
Vänliga hälsningar,
Spirits24
Werry werry Nice
18. lokakuuta 2023
Thanks for good shopping and shipping.
27. syyskuuta 2023
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.