Customer service or shall I say lack of is ridiculous ! I’ve emailed them various times regarding my redemption and when I will be receiving it after being told that due to a high redemption volume, w... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Do not use this site. I’ve been waiting over a month for a redemption. They take forever to respond and seem to try to delay you as long as possible. After going back and forth for weeks and sending t... Näytä lisää
Super fun, lots of opportunities to win . Was a bit tough to get my money out but I did leave with my winnings. Customer service is good, account snapshot shows you everything transaction so you can s... Näytä lisää
Been waiting for my redemption since 06/30/2026 and even longer just to get my account verified through the unnecessary process. No reason for a redemption to reach almost 2 weeks. Support is not even... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
SpinsAmerica is a trusted sweepstakes casino offering a safe, fair, and exciting gaming experience to players across the United States. With a unique portfolio of 1,000+ games, daily rewards, and dedicated customer support, we’re committed to making every spin fun and rewarding. Our mission is simple — to deliver top-quality entertainment and real winning moments in a secure, player-first environment.
Yhteystiedot
Capitol Ave, Suite 310, Cheyenne, 82001, Yhdysvallat
- support@spinsamerica.com
- spinsamerica.com
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On vastannut 25 %: iin saamistaan huonoista arvosteluista
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This site absolutely sucks
This site absolutely sucks. I wasted all the money that was on here just trying to find a frickn game that would spin more than 1 time without getting stuck. I don't know how you can even be in business.
JUST CHECKED OUT THIS NEW SITE
JUST CHECKED OUT THIS NEW SITE, AND IT REALLY SUCKS, YOU CAN'T PLAY THE GAMES BUT WHAT CAN YOU EXPECT A SITE CALLED SPINS AMERICA HOME OFFICE IS IN BUCHAREST ROMANIA.
I have no idea why these guys have such…
I have no idea why these guys have such a low rating but I'm here to tell you this place has been nothing short of amazing! I made my first deposit and won 1k, they do follow normal verification process which took a few days extra at redemption but no issues at all, they paid it all out in full! I trust this site and will continue to spend and play here. Thank you so much for being 1000% legit!
Laggy Games or Don't load
They do pay out and FAST like within hours I only have 2 stars because all the games either don't load or takes forever to load and for this 2 Stars
Don't know why there are so many bad…
Don't know why there are so many bad reviews I won 350 off the 10 for 30sc package and everything was smooth.I was able to redeem my money in about a business day
2nd review
2nd review - still have not been paid out from my 11/4 redemption request. Now when I try to log in there is an error message. Total frauds!! Do not play at this site!
Another redemption
Update: I finally got my redemption, slowly but surly you’ll get paid.
Update: lowered my star ranking because nothing has happened with my redemption, nothing but dead silence…not even a peep from CS…yet they send me emails got promos and want me to spend money…I’m wondering what is really going on with these folks.
Once again, for the second time, I have scored enough for a redemption! Enjoying the game selections the offer. I am hopeful there will be another smooth process for redemption! Will update 5 stars upon completion.
There's a daily login bonus of 20 cents…
The daily bonus has been fixed.
4 months of trying to redeem my…
4 months of trying to redeem my winnings emails and everything for proof verified and all and now they aren't responding and blacklisted my account this is bullshit.
DON'T THROW YOUR MONEY AWAY!!!!
Deserves less than one star. 8 days ago they accepted my coin purchase, verified my account, and I redeemed for $100. Got the confirmation email for that. The status of it changes from pending to approved 2 days ago. Still no money but today I got an email saying that my account has been blacklisted and closed!!!!! I have screenshots of all of this! It's such a trashy business. THEY WILL NOT PAY YOU
DON'T PLAY HERE! If they did me wrong they will do you wrong too(unless they make it right for me)
On Spinsamerica I purchased a welcome offer for $9.99 and ended up winning around 400 over a month ago. I tried cashing out a $100 gift card but when I got in in email I clicked it and the link was expired so I contacted support. They were cooperative and said they resend it but I never got another email! These douchebags told me after I msg them again that I already got it which is bull****. I still had over 200 on my balance so I decided to go ahead and try to redeem that but this time (unlike last time) I seen a bank transfer option. Before I could only redeem gift cards. Its been pending for a week which is absolutely ridiculous on top of that Support WONT RESPOND. I've sent email after email and told them I was going to leave a 1 star review considering I test and use sweepstakes casinos for others to make sure they are legitimate. Ive been using this site for a few months now and I honestly regret ever making a purchase here because ive gotten zero return even though I won do yourself a favor and skip this site unless they make it right for me then ill make this a 5 star review
REDEMPTION ON 12-12-25 IP BANNED ON JAN 26
I made a redemption request on Dec 12. Today is Dec 28th. I've sent 3 emails all of which have been unanswered. Its ironic because my first cashout of $100 was on day 7 and I canceled it and played it back. So I really don't think that $612 is gonna hit my pockets.
UPDATE: TODAY IS JAN 26 AND THEY HAVE BANNED MY IP ADDRESS SO I CANT LOG IN
Scam
Scam. Gives you a bonus with 1000% play through, only to find out cashing out is impossible. Stay away. Fake casino scam!
$1,190
$1,190. I don't normally write reviews, but this is just unacceptable business practice. I believe i will never be paid out at this point. Support gave me speedy replies when declining my withdrawal requests, but the moment I finally met their ridiculous requirements ? The requirements that are not even inside the automated link they send you? Radio silence. Almost 20 days of radio silence. I have reached out to support TWICE and heard nothing. Almost $1.2k of money earned that might as well be gone. Absolute worst online casino i ever dealt with. Referred from Swagbucks. Absolutely nefarious business practices going on here. Stay far away. Better off throwing your money into a burning pit of hellish flames
Hands down the worst sweepstakes casino…
Hands down the worst sweepstakes casino I’ve done business with. Worst customer service ever. They’re nothing but scammers. They hardly ever respond and if they do it’s days later and not at all helpful. Nothing but excuses on “changing redemption method” but they have no problem taking my money. They’ll never pay out. They change the play through requirements every time you put in for a redemption. Total and absolutely scammers! Don’t waste your time. Learn from me and the others on here!
Don’t waste your time or money
I have been trying to redeem winnings since December 2. I have emailed customer support several times. I have gotten no response. This is super frustrating considering they are quick to take my money with no issues. I wish I would have read the reviews before putting my hard earned money into their hands.
They claim redemptions take 1-3…
They claim redemptions take 1-3 business days, it’s been nearly 2 weeks and no update, when you contact them they say that they can’t give you a exact date on when it will process.
Just very frustrating to be honest
You can only redeem via gift card or prepaid Visa card too, don’t understand why it’s taking so long if those are the only redemption options
Will update review on any updates I receive.
SuzanneBradbury3422 Terrible processing, DO NOT play here unless you like waiting forever
USERNAME: SuzanneBradbury3422
Redemption Transaction # a1480b2e-83c7-4bfc-9c06-4a8d123f4d33
11/10/25: Redemption Request Date
12/3/25: Still waiting for redemption
(This is my 2nd redemption, 1st redemption took 2 weeks)
11/05/25 – Email received announcing “now instant, hassle-free” redemptions.
11/10/25 – Submitted redemption request: only prepaid/gift card options available.
11/13/25 – Contacted support (Request #4115) because redemption was still pending.
11/19/25 – Support responded, apologized for delays
- said switching payment providers is reason for delay and why can only do gift cards or prepaid
- large volume of requests is causing delays
11/22/25 – Sent another status request
11/23/25 – Received response the next day, apology citing high volume, assured processing ASAP.
11/27/25 – Sent another status request (Request #4208)
11/27/25 - Received response that redemption will be approved soon but cannot commit to a date.
12/03/25 – Still no redemption processed.
Spins America promised instant, hassle-free redemptions with their big update on 11/05/25. Unfortunately, my experience has been the opposite. After submitting my redemption on 11/10/25, I’ve faced repeated delays, vague responses, and excuses about payment provider changes that seem to have been ongoing for months.
Support has been polite but ineffective every message seems like a computer generated apology without a real solution or timeline. It’s frustrating to get a notice that they have changed a and that a process advertised as “now instant redemptions” has stretched into almost a month with no clear resolution.
Bottom Line: If you’re expecting fast payouts as advertised, prepare for disappointment. Transparency and reliability need major improvement before I can recommend Spins America.
Paid but took way too long
Update, they took care of the issue and my redemption has been processed, paid, received.
BLATANT SCAM
Total garbage. Every time you want to redeem your winnings, they reject it and add additional playthrough requirements. Whatever the playthrough requirements were, once you've met them, they just add more. It's tucked into their terms of service, that they may add additional playthrough requirements at their full discretion, whenever they want. That doesn't make it legal though. Operating as a sweepstakes, they actually are NOT legally justified to do this. Obviously. Total scam, DON'T GIVE THEM YOUR MONEY!
Update:
Reply from Spinsamerica
8 hours ago
Hi Seth,
Thank you for your feedback.
Please get back to us at support@spinsamerica and we will clarify any doubts you may have in regards to the redeeming process.
Best Regards
MY REPLY TO YOUR REPLY: I don't have any doubts to be clarified. Sweepstakes law in America requires the absence of "consideration" which (among other things) means that LEGALLY you can't manually change the requirements for individual users at your own discretion, regardless of what you write into your terms. It is also flatly prohibited BY LAW to change the rules of a sweepstakes once the user has entered. No doubt about it, your site is TRASH.

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