I am very greatfull for how excellent your service is. During this stressful time, you have been outstanding and very helpful. I couldn't ask for better customer serive James Hove was well mannered... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I finally received a payment for a written off car. Liability admitted by the third party from day one. Cant complain! James was a big help!
After an accident if you get a call from Spectra drive be tempted to DOUBLE CHECK this with your primiary insurance company. They act as a company that will offer you a hire car and get it to yo... Näytä lisää
From start, helpful advice, made you feel more relaxed after accident, arranged everything promptly including courtesy car. Many thanks James Covington. Highly recommended.
Yrityksen tiedot
Yrityksen kirjoittama
Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.
Yhteystiedot
Chapel Studio, 47 Waterloo Road, SK1 3BJ, Stockport, Yhdistynyt kuningaskunta
- 0330 555 0505
- claims@spectradrive.com
- spectradrive.com
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful
Very helpful, very quick at responding, keep in contact regular very polite service
Highly recommend this company
Highly recommend this company, after someone reversed into my car, looked after me really well, the hire car I've been provided is lovely. Keeps me informed, with what's happening. Service has been brilliant. Thank you so much
I was very impressed with the service…
I was very impressed with the service from Spectra! Had my hire car within hours of speaking to them, they keep me updated on my car too
Spontaneous response and Good helping Team.
Spontaneous response and helping the accident victim (No Fault Claim) to release from the insurance pressure.
Fast and friendly response in a stressful situation
The initial response of spectra was so fast and took all worries off of my mind. They were easy to contact and never pressured me with time, making me feel like my worries, concerns, and confusions were valid and they were happy to help, a particular thank you to Kieran who was extremely reassuring and friendly. The whole process took just under a month with the recovery of my car and supply of a hire car all happening on the same day. They were transparent throughout. The communication became less efficient once they received the money from the third-party insurer, and I had to chase to receive this, while also having no idea how much of the initial quoted figure they could recover. But the staff on the phone remain helpful and friendly. Thank you.
Spectra Drive have been a great help…
Spectra Drive have been a great help following my RTA. They provided me with a great hire car, have been in constant touch with me and Kieran and Becki are only a phone call away. I would recommend them to anyone without hesitation.
5* service
I was unfortunately involved in accident recently where my car was written off. This being my first and hopefully only accident I didn't know what to expect but spectre drive have been excellent through the whole process, keeping me up to date with what's going on and guiding me through my claim. I had the accident at 12.15 on the 9th February and I had a courtesy car dropped off at my home at 16.30 the very same day. I can't fault there service so far and would highly recommend them. Special thanks goes to Becki Watson who was in constant communication with me keeping me updated on the status of the claim
Could not fault there service…
Could not fault there service .collected my car from insident within an hour of it happening curtesy car arrived next morning .very satisfactory service .
Spectra have been efficient in…
Spectra have been efficient in collecting my damaged car and providing a courtesy car, changing it when it was a tad too sporty!
Speedy assessment of my vehicle, if only the 3rd party were fast as well. Great service.
Patient understanding and super helpful…
Patient understanding and super helpful ,
I made a dozen or so call to spectra as it was my very first claim and the always cheerfully helps me understand at every step. They were really there for me when I needed them
First class service..
First class service... can't believe how fast they get things moving. 10/10.
Very polite had a replacement vehicle…
Very polite had a replacement vehicle by the end of the first day,regular updates as my claim progressed.
Everyone i spoke to was polite
Everyone i spoke to was polite, professional and took time to explain where we were in the process.
Spectra and the team dealt with my…
Spectra and the team dealt with my claim.
Kieran was very reassuring answering all my questions. It’s obviously not a very nice time going through an accident with all the stress that comes along with it. They were very helpful and sorted my claim quickly and efficiently.
Becki did a lot behind the scenes but Kieran was my point of contact and couldn’t recommend him or spectra enough.
Thank you again
Had a non fault claim spoke to kieran…
Had a non fault claim spoke to Kieran and he explained the process , Very happy with the service.
Great work
I was involved in a no fault accident and Kieran went through the process of having the car collected, organising the claim and providing alternative transport quickly and efficiently. He was incredibly helpful and friendly which made what could have been a tricky process easy.
I was involved in an accident to no…
I was involved in an accident to no fault of my own. My insurance company instructed spectra drive to deal with my case and the next day a car was delivered straight from Stockport to my front door in Coatbridge Scotland. Kieran who dealt with claim went above and beyond to make a very stressful situation seem nice and calm. All the staff I spoke to at spectra drive were extremely helpful and polite. I would highly recommend them. Thanks
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