I have been shopping with Specialist for 15 years, both for school and personal supplies and cannot fault them. Their products are great, the range is wide and the delivery reliable. Their customer se... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I phoned for assistance ahead of my order. The person I spoke to was knowledgeable and gave me a helpful recommendation. Likely an artist! Also, excellent delivery service. Helpful and trouble free.
Yritys on vastannut
Fast turn around time, well packaged, simple ordering process, fantastic product range. However the website does not make it very clear that free delivery for orders over £40 is the order cost ex. V... Näytä lisää
Yritys on vastannut
Wide selection of products and reasonable prices. We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Yhteystiedot
Hamilton House, Mountain Road, LE4 9HQ, Leicester, Yhdistynyt kuningaskunta
- 0116 269 7711
- orders@specialistcrafts.co.uk
- specialistcrafts.co.uk
4,8
Erinomainen
82 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First time buyer - with thanks. Very prompt service for the drawing…
Very prompt service for the drawing boards I ordered. Reasonably priced and exactly what I needed.
4. elokuuta 2026
Excellent service!
I phoned for assistance ahead of my order. The person I spoke to was knowledgeable and gave me a helpful recommendation. Likely an artist! Also, excellent delivery service. Helpful and trouble free.
30. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your kind review! We are pleased that you were given a helpful recommendation by our team, and that your order was delivered smoothly.
Great
Great ! Service is Efficient, and more than reasonable, the product is great ,matches other similar providers .
A all round good experience
29. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Natalie. We are pleased you have found our service efficient and that you enjoy our products!
Prompt service and well packed parcel.
28. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your kind review Kate!
Well packaged and delivered safely and…
Well packaged and delivered safely and undamaged.
28. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Perry. We are pleased that your order arrived safely.
Vastaus yritykseltä Specialist Crafts
Thank you for your review Maggie!
A Five Star company in every way
I have been shopping with Specialist for 15 years, both for school and personal supplies and cannot fault them. Their products are great, the range is wide and the delivery reliable. Their customer service is also extremely good, phones answered by people and problems solved instantly or within the day in more complicated circumstances. I have attended several of their creative courses and always found them very inspiring, practical and helpful. Altogether a very very good company in.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialist Crafts
Thank you for your kind review Dixie. We are pleased that you are happy with our products and service, and thank you for your custom!
The delivery took ages and the…
The delivery took ages and the communication around that was lacking. I also found the amount of product for the price I paid very expensive especially as I also paid delivery costs.
7. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Sarah. I can see that you placed your order on 22/06, and at that time your item was listed on our website as being out of stock. This was also stated on your order confirmation, with a delivery estimate on 1-2 weeks, and your order was shipped on 07/07 as soon as the stock arrived.
Our standard delivery charge is £5.99 for orders below £40.00.
I am sorry that you are unhappy with your order. If you would like to contact our Customer Services we would be happy to discuss things further with you.
Very fast delivery
6. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Adrian, and we are pleased that your delivery was fast.
Everything as expected.
6. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Laura. We are happy that your order arrived as expected.
Delivery time was good
Delivery time was good. Kept up to date when to expect the delivery. The only criticism la have is the cost of V A T and shipping
6. heinäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Marie, and we are pleased that you were kept up to date with your delivery.
Vastaus yritykseltä Specialist Crafts
Thank you for the kind review Simon
Vastaus yritykseltä Specialist Crafts
Thank you for the kind review Manjit
Great Customer Service
Wide selection of products and reasonable prices.
We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the problem quickly and efficiently which means we'd be confident to use them again.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialist Crafts
Thank you for the kind words!
We aim to rectify any issues quickly that should arise quickly with minimum disruption to our customers. Thank you again
Fantastic
My initial order was lost by the courier (no fault of Specialist Crafts). Replacement orders were rapidly organised and I was updated by email of their progress. Everyone I spoke to in customer service was kind and efficient and James was especially helpful in ensuring that my order was replaced quickly. When the original order did in fact arrive after having received the replacement, I was told to keep the items and use them - amazing customer service! The items are of great quality and I look forward to using them. I will definitely order again - thank you!
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Specialist Crafts
Thank you for your kind words Emily.
We are glad everything was sorted in the end and that you find our products of great quality.
Thanks again
with an excellent range of art…
with an excellent range of art supplies, with a really easy website to use and order from. delivery is well packaged and comes quickly. i order from here frequently.
8. toukokuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for the kind words Grace.
We are pleased to hear you find our range excellent, website easy to use and goods arrived well packaged / quickly. Thank you again
Vastaus yritykseltä Specialist Crafts
Thank you for the kind review Janet
Vastaus yritykseltä Specialist Crafts
Thank you for the kind words Jane
Great customer service and wide range…
Great customer service and wide range of products. Had a problem with last order and they were very quick to respond with a helpful solution.
4. kesäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your kind review. We are happy that the issue with your order was resolved quickly and helpfully!
Good value and quality
Good value and quality, decent service. Delivery was fairly prompt. I’ll be back to buy more art supplies. Thank you
5. kesäkuuta 2026
Vastaus yritykseltä Specialist Crafts
Thank you for your review Lisa!
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