Just taken over a business and received our first bill of 2 weeks, estimated and a lot more. Called and spoke with Sam B, she was very friendly, amended the bill immediately, sent a form for a possib... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Just taken over a business and received our first bill of 2 weeks, estimated and a lot more. Called and spoke with Sam B, she was very friendly, amended the bill immediately, sent a form for a possib... Näytä lisää
Yritys on vastannut
I rang to make one of my accounts a quarterly Direct Debit and it was done swiftly and efficiently by the lovely lady in customer services. She was very helpful with a second account and a retrospec... Näytä lisää
Yritys on vastannut
We've recently been having issues with a water meter erroneously associated with our commercial unit. I contacted Source for Business and explained the issue to the UK based customer service rep, Hea... Näytä lisää
Yritys on vastannut
I was so well looked after by Liz with my query over my water rates bill just now that I felt compelled to say so with a few words. The world's a nicer place when you're able to sort an issue out with... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. As the trading brand of Pennon Water Services Ltd - a Joint Venture between Pennon Group Plc and South Staffordshire Plc - we bring over 25 years of expertise in water, wastewater and trade effluent management.
We simplify water for businesses of all sizes, ensuring they only pay for what they use, with no upfront payments, offering fixed retail tariffs to guard against inflation.
Our services include expert advice on water efficiency, leakage, and contingency, all designed to help businesses save water, money, and time.
Customer satisfaction is our top priority, and our high ratings on Trustpilot reflect our commitment to delivering value, expertise, and simplicity.
Switching to Source for Business is straightforward and hassle-free. Whether you're changing providers or reviewing your current contract, we're here to support you every step of the way.
PO Box 9136, BH11 0GF, Bournemouth, Yhdistynyt kuningaskunta
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Professional customer service - what a lot of other companies should be aspiring to. Issues resolved and overall a pleasant experience.
I spoke to Kevin about a change of address and found him and the process very efficient and friendly
Just taken over a business and received our first bill of 2 weeks, estimated and a lot more. Called and spoke with Sam B, she was very friendly, amended the bill immediately, sent a form for a possible reduction of sewerage charges as we are a cafe and predominately water is used to make beverages. We also set up the direct debit, discussed options of monthly or quarterly and sent the form out immediately after our call.

Vastaus yritykseltä Source for Business
I rang to make one of my accounts a quarterly Direct Debit and it was done swiftly and efficiently by the lovely lady in customer services.
She was very helpful with a second account and a retrospective leak, directing me to the correct Team, and facilitating my enquiry.
She emailed me the information I needed straightaway.

Vastaus yritykseltä Source for Business

Vastaus yritykseltä Source for Business
We've recently been having issues with a water meter erroneously associated with our commercial unit. I contacted Source for Business and explained the issue to the UK based customer service rep, Heather. Within ten minutes Heather of dialling the number I had been emailed a form for an engineer to attend site (no cost) to verify the supply and sort out the issue. In stark contrast, we're having the same issue with Water Plus, who, after many, many emails and phone conversations are no closer to resolving the issue and are more interested in threating us with legal action. When we come up for renewal, we will definitely be looking at moving our supply to water plus! Thank you Heather.

Vastaus yritykseltä Source for Business
Kevin listened carefully and spent the time explaining to me what he was doing. He sorted my problems.

Vastaus yritykseltä Source for Business
A promptly answered telephone query and a pleasant, helpful person at the other end of the line.

Vastaus yritykseltä Source for Business
I was so well looked after by Liz with my query over my water rates bill just now that I felt compelled to say so with a few words. The world's a nicer place when you're able to sort an issue out with a pleasant conversation.

Vastaus yritykseltä Source for Business
Easy communication which is more than can be said for castle water

Vastaus yritykseltä Source for Business
Kevin was excellent. He listened and spent the time needed to deal with my query.

Vastaus yritykseltä Source for Business
Had to transfer a meter to me, great customer service, all sorted in no time thank you

Vastaus yritykseltä Source for Business
Olivia was very helpful. Listened to my query, took advice, then resolved promptly. Fabulous customer service. Thank you!

Vastaus yritykseltä Source for Business
The agent was very helpful and put my mind at ease.If matters resove as intended, then the matter of a credit payment can proceed.That then enables me to pay South West Water the money due to them.Hopefully all parties can then put this matter of change of supplier to bed.

Vastaus yritykseltä Source for Business
I was extremely grateful to get a professional & very clear explanation of the quotation sent to us regarding a new business contract. Sam in customer services & Aileen in the contract department spent as much time as I needed to get my head around the two pages of figures!
Thank you both 😊

Vastaus yritykseltä Source for Business
Kevin was attentive and professional.
The matter for the call was quickly resolved.
Very happy with his service.

Vastaus yritykseltä Source for Business
Somewhat long waiting to speak to an adviser but this was ameliorated by the fact that he was excellent ;
professional, communicated well and completed the change of tenant with ease.

Vastaus yritykseltä Source for Business
Finally a customer service line with few options, easy to understand and a friendly person at the end of the line

Vastaus yritykseltä Source for Business
I spoke with Kelly who was extremly knowledgable and very helpful. First class service thank you

Vastaus yritykseltä Source for Business
Daniel did a fantastic job dealing with my enapquiry about a commercial water supply account.
He listened, understood and provided the correct advice and guidance.
Couldn’t be happier!

Vastaus yritykseltä Source for Business
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