Soundation Arvostelua 3

On January 21st 2025, I bought a digital Vocaloid product from PowerFX (now Soundation) soon before they rebranded and discontinued their Vocaloid products. The PowerFX website was still up back then, and the Vocaloid was stated as being In Stock on the product page. 
        A year later, I still have not received the activation code or downloader for my purchase. I have contacted Soundation many times requesting my product, but I have received absolutely no response, or any acknowledgement to know that they're even reading my messages and are working on it. 
        On Soundation's website page regarding their PowerFX Vocaloids, they have stated that they do intend to fulfill the orders that buyers like me are waiting for, but that fulfillment is slow due to manual handling of the activation codes for the digital products, and multiple parties being involved.
        I understand some delay, however, a whole year of no fulfillment of a digital product, and zero communication, is just unacceptable. I think a reputable business would do more to work with the third parties involved and get their customers the products they've already paid for. That's what businesses do. 

der var musik time i skole og vi skulle lave soundation. det gik godt og jeg lavet nogle sick beats, lige pludselig, mens jeg lavet dem så kom JOHN SOUNDATION (ham der opfandt Soundation) på min skærm og sagde noget jeg ikke forstød, og alle i klassen hørte det; og de blev til FORHUDS TROLDE!!!!
det var en stor katastrofe og alle mine klassekamerater kunne ikke forvandles tilbag

-324879342/10 alle mine venner er forhuds trolde nu

soundation fik mig til at skide i mine bukser

jeg sad bare og lavede musik pga. det syntes min lærer at jeg skulle. men så lige pludseligt kom matematikfessor ud af skærmen med en m4a1 til mit hoved og sagde lav matematikfessor og skriv en god anmeldelse på matematikfessor. så gik han ind i skærmen igen og så lavede jeg matematikfessor med tyndskid i buskerne