I ordered 5 bands as part of a deal. The bands arrived and 1 was a band I did not order and one I did was missing. I emailed support and within an hour received a response. The bands arrived I intende... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Above and beyond. Team worked to try to figure out my problem Garmin Instinct 3 Tactical. Didn't end up being compatible. Quick refund and good communication. Will try to be product in future if my... Näytä lisää
Very poor customer service. After multiple interactions with AI, asked to speak with a human. Apparently that is not possible. I bought 3 bands on a. “Buy 2 get one free” promo. Was told by AI that... Näytä lisää
Solace bands customer service is amazing. I had a small issue with an order and they immediately made it right. I will definitely be purchasing again in the future.
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have ordered multiple times
I have ordered multiple times. Love the product and I am impressed with their customer service. Issues are resolved quickly with no hassle. I feel like this company truly cares about their customers.
Solace Customer Service answered very… solace is e anxious too, please
Solace Customer Service answered very promptly and continued communication. I would not hesitate to buy from this company. There was a little glitch between Amazon and solace, but everything else was very smooth.
Solacebands are fabulous
Solacebands are fabulous. They are comfortable and can be worn 24/7 with no issues to your wrist. Customer service is excellent.
I ordered two watch bands (Imperium…
I ordered two watch bands (Imperium Adapt and Perma Band) for my grandson and the Imperium arrived with a small defect. I took a picture, sent a note to customer service and asked them to replace the damaged band. Immediately, and on a SUNDAY, I received a note back from Jessie who thanked me for bringing this to them to correct. They are replacing the band and the process was kind, personal, quick and professional. Plus, the bands are GREAT! The Perma Band was easy to fit with the enclosed tool! I will continue to support this small American family-run business! Thanks for understanding your customer and giving excellent customer service.
My experience was amazing because of…
My experience was amazing because of the efficiency of Jasmine.
Ordering was easy and received the…
Ordering was easy and received the bands in good condition. Instructions on how to remove links were very clear. The bands are great and I look forward to wearing them.
Jasmine was an exceptional individual
Jasmine was an exceptional individual. She demonstrated promptness, helpfulness, and responsiveness. She promptly resolved my issue. I would gladly purchase from this company again. Their customer service is commendable.
Very helpful and understanding
Very helpful and understanding
Customer Service
I had an issue with my order and contacted customer service who gave me prompt attention. I appreciate this as much as the quality of their products.
Bands are great quality
Bands are great quality. Many styles, colors to chose from. Customer support was fantastic. Totally recommmend.
I have quite a few Solace bands and…
I have quite a few Solace bands and love them all. I just received a new band that was defective ( first time ever) and customer service made it super easy to get a replacement!
I received the wrong item in an order
I received the wrong item in an order. I realized it late on a Sunday and sent an email. Got a response within an hour. The email I got back was basically we’re really sorry already completed another order for you. And I actually got the confirmation for the replacement at the same time as the response from them on my email.
Great service on replacement order
Excellent customer service
Excellent customer service! One of my bands was missing from my order and as soon as I sent the email, their customer service sent me the band. I also accidentally ordered duplicate bands and wanted to exchange. The customer service rep directed me how to navigate the website and the company told me to keep the duplicate band at no extra charge. Five stars. Quality bands. I’m already in love.
The response time was minutes
The response time was minutes. They had a solution immediately and had my whole situation solved in no time at all. I appreciate that.
I ordered three apple band watches
I ordered three apple band watches. They only sent me 2. Never said anything about the third i paid for. 0/10. Do. not. Order. From. Them.
Exemplary customer service
Exemplary customer service. I made a mistake in my order in my excitement with the availability of a new color. When I realized what I had done I requested an exchange/return. Solace gave me a full refund with a gift card and told me to keep or gift the other one. Now that's customer service!
Solid company with great customer…
Solid company with great customer service. Their bags are great too! What’s not to like?
Great products
Great products. Lots of styles and colors to choose from. Good quality.
An exchange as seamless and comfortable as their watchband!
I was expecting a different color watch band and Solace immediately without hesitation agreed to an exchange that was as seamless as their watchbands!
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