I ordered 5 bands as part of a deal. The bands arrived and 1 was a band I did not order and one I did was missing. I emailed support and within an hour received a response. The bands arrived I intende... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Above and beyond. Team worked to try to figure out my problem Garmin Instinct 3 Tactical. Didn't end up being compatible. Quick refund and good communication. Will try to be product in future if my... Näytä lisää
Very poor customer service. After multiple interactions with AI, asked to speak with a human. Apparently that is not possible. I bought 3 bands on a. “Buy 2 get one free” promo. Was told by AI that... Näytä lisää
Solace bands customer service is amazing. I had a small issue with an order and they immediately made it right. I will definitely be purchasing again in the future.
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer Support at Solace is…EXCELLENT!
Customer Support at Solace is EXCELLENT! Love how the variety of bands complement my lifestyle. The flexibility to adjust the band size and remove links is a great feature with the tool provided (see video online to learn how!) I’m enjoying my Apple Watch / Solace Bands upgrade!
Love them
Love all there bands not only are they beautiful but well made and the customer service is superb!
High quality watch bands and so many…
High quality watch bands and so many fun colors!
The product is great!!
The product is great!!
My one issue was immediately solved by Jasmine!!
Love the product and love the customer service!!
Absolutely love these bands!
I love the Solace bands I have purchased. Not only are they colorful but they are just so comfortable and light to wear. No longer do I have a reddened and sore wrist from the irritation of the watchband that came with my Apple Watch. The customer service is outstanding as well. When I had a question about an order, the response came back so promptly with helpful information. Clearly this company strives to meet customer needs with an outstanding product.
No response to 3 emails about missing bands
I ordered 3 bands on 6-19, they took my money, still have not received any bands. Have contacted company 3 times, no response. Have asked for a refund! Hope all of you that received yours are enjoying them!
One email about my band failing and it…
One email about my band failing and it was a quick response to replace it.
Great Company
Quick response and resolution to my inquiry. Customer service is excellent. Highly recommend.
Warranty issue handled quickly
Handled my warrant issue with 2 bands and they have already shipped. Great customer service and they have already shipped!! Love these watch bands!!!
So I bought the sport band
So I bought the sport band. They get dirty quickly and they are hard to clean. Just one extra thing to wash. Not a fan.
I am SO disappointed with my purchase
I am SO disappointed with my purchase. The watch band took more than a month to arrive. I wore the band intermittently for maybe a little over three weeks. It's rusty in two places. I am tired of going back and forth with a person or a bot via email. I want a refund. :(
Do not order from this company
Do not order from this company.
I ordered bands on July 2. They created a shipping label with DHL, but never gave DHL the package.
I reached out to Solace on July 14. July 20 they told me they were having supply delays and they would ship in the next few days.
July 26 I requested a refund after noticing the DHL tracking number no longer exists. Their response was that the bands were delivered to my mailbox July 18??
Great customer service
I had an issue with one of the bands I ordered, customer service was very responsive and took care of things quickly.
So far I am very impressed with the bands.
I LOVE Solace Bands - products and company!
Solace Bands is a great company, and VERY reputable. The bands are reasonably priced (many great deals on ‘buy several’), and has a VERY fair return policy. I had a couple orders where I LOVED some styles, but another style band was not to my taste. Making a return was extremely easy, and I got my refund VERY QUICKLY! My emails were answered quickly and cheerfully, also. I will DEFINITELY continue to shop with Solace Bands, and HIGHLY RECOMMEND them!
Customer service is as great as their product!
I ordered five bands and only received three. I contacted customer service and they contacted me and resolved this error within 24 hours! I am obsessed with these bands and bought these for gifts. Now there’s going to be five more people obsessed with these bands. 💞
Very willing to make things right and…
Very willing to make things right and also exchanging after exchanger period expired. Helpful and response time was excellent
I ordered 4 bands for my apple watch…
I ordered 4 bands for my apple watch from Solace Bands, I was a little skeptical because I had asked via email how long the bands were and the answer I got was really vague and said something like "they fit a variety of wrist sizes". My order had been broken in to 2 separate deliveries and when the order that had shipped later arrived before the first one I contacted customer service via email. They got back to me within a few minutes and said they would follow up with the carrier to see what happened. The next morning I was contacted again apologizing and stating the carrier had lost the original order, additionally one of the bands I had originally ordered was on back order and would be a couple of weeks later or I could choose a different option. I decided to go with a different option and within a few minutes of sending that reply I had another mail from customer service stating the order was in progress and I would receive the shipping confirmation email shortly, a little over an hour later I got the shipping confirmation.
Love the product
Love the product. Customer service responds when needed.
Customer service was so quick in…
Customer service was so quick in response to rectify my latest shipment. I am very happy with the quality of your products!
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