Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’m 82 and have been suffering from ED, and struggling to reverse it, for several years. So I know a lot about penis pumps and for a long time have been using a very good, very highly recommended (and... Näytä lisää
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Näytä lisää
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering. For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product. Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change. Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process. For questions about an order, delivery, return eligibility, warranty support, or product information, contact support-us@sohimi.com. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Yhteystiedot
1107 S Westwood Ave, Addison, IL, 60101, Yhdysvallat
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,6
Keskitasoinen
152 arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Vastaus yritykseltä Sohimi
Thank you for sharing your feedback. We are truly sorry to hear that you found the product difficult to use. Our goal is to create high-quality, user-friendly products, and it is disappointing to learn that we missed the mark for you.
We would love to learn more about what made the toy difficult so we can assist you better or provide some tips on how to get the best results. Please reach out to our support team at support-us@sohimi.com at your earliest convenience.
We are committed to making this right for you.
Everything was great!
1. huhtikuuta 2026
This product is very well made
This product is very well made. The app works great. This is our first time purchasing from them and it won’t be the last. Thanks
27. maaliskuuta 2026
Customer service is great and the…
Customer service is great and the products are amazing.
11. lokakuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I realized just as I placed the order…
I realized just as I placed the order that an old address was still in my profile, I immediately sent a follow in email to notify, but received a message that you were out celebrating something and wouldn’t be back. I noticed my package still went out and was told to pick it up, only problem is I’m NO LoNGEr at that address and it is on the opposite side of the country. Terrible customer service and support!
23. helmikuuta 2026
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
OMG yes.
OMG. Delivered fast everything works. New boxes, packaged good. Will order again once i need another updated product.
25. helmikuuta 2026
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
It was easy to order
It was easy to order, easy to track and delivered on time. Good quality device. I'm enjoying all the features.
24. helmikuuta 2026
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Customer service taking care
Customer service taking care, as long as the problem is not résolved. Thank you.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
This item is useless
This item is useless, it did not even have a charging cable included
26. tammikuuta 2026
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Honest and true to their word
So after a small hicup which was purely down to the courier not delivering the item Sohimi stood true to their word and delivered the product which i received 48 hrs later thank you very much for listening and taking my concern into account, as for the pruduct itself i cannot fault it excellent item good quality materials used and it shows in the power of this small device 10 out of 10 well done Sohimi
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sohimi
Dear Customer,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Thank you for replacing the defected…
Thank you for replacing the defected licking vibe toy
30. joulukuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
The item is not made for a pettite…
The item is not made for a pettite person, it is not also for a person that has had a hysterectomy.
Wii be nice to be able to return.
3. tammikuuta 2026
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
As noted in the last review
As noted in the last review, the item did not start even after being charged; the switches were not working properly, preventing it from starting. With that said, I requested a return and an RMA. Also, I was not satisfied with the item's size; it's too bulky. Please issue the RMA Number so that I can return the items and be reimbursed for the amount I paid. $125.99: return that amount to my account.
Frank X. Contreras III
31. joulukuuta 2025
Vastaus yritykseltä Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
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