Softandsleepy Arvostelua 2

I ordered in bulk for a bachelorette party and was sent the wrong items. I emailed their customer service as their number is not in service and their customer service told me the only option was to pay for the return cost myself and they would refund me. It’s a large shipment to china. I told them the product is incorrect and they denied it saying it was the correct product. I have the photo of what I ordered versus what they sent me which is identical to another product on their site. They won’t do anything and I spent so much money. It’s a scam website and the clothes are cheap.

The items I ordered did not match the description (colour, style or size). The labels had been cut out of two of the three items prior to despatch and so could not be returned. In any case the return address was Shaoxing City in Zhejiang China and I wasn’t willing to incur any further cost in returning the items.