Given false information about dispatch after 6 days. Then they ignored emails until I asked to the cancel transaction, and receive refund. The full time the order had still shown as processing. Then t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Never received the socks despite asking on the order and paying extra for them. Several queries later 6 months on. Still nothing.
I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at f... Näytä lisää
The kit arrived & is spot on, a very happy daughter with her lionesses away kit. Fit good, sizing as stated, socks excellant. Dislikes - no communication at all, tracking didn't work and no info a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to our soccalord store! We specialize in providing high-quality, affordable soccer jerseys, football shirts, football kits, and retro classic football shirts. Our selection is second to none, with a wide range of options for fans of all ages and sizes. Whether you're looking for the latest team kit or a throwback classic, we've got you covered. Our prices are unbeatable, with discounts and deals available to help you save even more. We believe that everyone should be able to support their favourite team without breaking the bank, and our selection of cheap soccer jerseys and football kits makes that possible. In addition to our great prices, we also pride ourselves on our excellent customer service. Our team is always available to help you find the perfect item or answer any questions you may have. We want your shopping experience to be as easy and enjoyable as possible. So why wait? Browse our selection of soccer jerseys, football shirts, football kits, and retro classic football shirts today and show your support for your favourite team! With our unbeatable prices and excellent customer service, and free personalisation there's no better place to shop for all your soccer needs.
Yhteystiedot
Yhdistynyt kuningaskunta
- soccalord.com
3,0
Keskitasoinen
140 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 19 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Placed an order on 6th November 2024
Placed an order on 6th November 2024. Did not receive any communication but payment taken out of bank.
Chased on 18th November and was told it had just left the warehouse and picture of item and tracking label attached to email. Since then the Royal mail tracking states awaiting item.
Chased again on 27th November to be told it is just busy due to Christmas but item should be scanned and with us that week. 8 days later still nothing and still says awaiting item on tracking app.
Will definitely avoid in the future. Buyers beware
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Soccalord
we are so saddened by this review , as all parcels are normally delivered promptly sometimes in these busy times around Xmas parcels go missing which is out of our control I’m going to have a replacement sent out for you
Exactly what was requested and in good…
Exactly what was requested and in good time. Have used a few times and it has been the same everytime. Good quality, good service, low prices.
23. syyskuuta 2024
Now put something on here offer…
Now put something on here offer refund took 4 weeks to come then answer uk size but they not as dnt fit 2xl person a 4xl I ask for refund ignore me now offer refund as dnt want peep see I report bank as fakes tops anyway
16. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Soccalord
As stated on your other review, we have a full refund policy in place so we do accept returns , if the sizing is not large enough for you
Excellent quality and fit,would highly…
Excellent quality and fit,would highly recommend
23. syyskuuta 2024
Disgusted with your so called 4xl…
Disgusted with your so called 4xl sizing. It was large at best . I will never use this site again . False information
9. syyskuuta 2024
Vastaus yritykseltä Soccalord
Good afternoon apologies about that did you let us know via email as we do accept returns
Scammers
Scammers
Do not buy or put your bank card details on their web page
This is a Scam
18. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Soccalord
Hello we are saddened by this review as we can assure you we don’t scam anyone can you please email us at hello@soccalord.com and we can rectify any issues you have thank you
The product received is good quality…
The product received is good quality for a reasonable price. Only downside is the wait for delivery which I had to chase as there was little communication. Once I made contact I got an explanation and response quickly though.
18. heinäkuuta 2024
Sizes
I'm an XL but their XXL is a UK XL !!!
I checked this before I bought it.
The shirt is good quality and delivery was also good.
Communication about their sizes was also good.
23. heinäkuuta 2024
Great service
I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at fault here, it was just a query, but their responsiveness in both cases was very impressive. I have no reservation in recommending this company.
28. kesäkuuta 2024
Terrible Experience
My dad purchased the England womens 2023 away top on the 8th June for a birthday present and we heard nothing from the company for 2 weeks. My dad chased the order only to be told that the top he had orginally purchased was out of stock and they were having trouble re-stocking. In return, the company offered the 2024 home top at no extra charge. Great!!! This communication took place on Monday 24th June and we received a tracking number from Royal Mail 48 on Friday 28th June (4 days to dispatch "in stock" items) it is now the 6th of July and still no top. I tracked the order on the Royal Mail site this morning to see that Royal Mail had still not received the item from the company.
Terrible communication and service. Will not be orderering from this company again.
6. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Soccalord
Hello amber , this is on route it’s been dispatched from our Portugal warehouse just takes a couple of days to reach Royal Mail , just keep an eye on the tracking it will track in a day or two
Awful experiance
I purchased a child's kit for as a birthday present on 3rd June and now 21st June still not received. They said that they had been caught out by how busy they were, with new kits coming out. This must happen every year.
I asked for a refund, but instead they sent email stating my order was now complete, giving me a tracking number on 13th June. When I look at the tracking details Royal Mail have still not received the item.
21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Customer service
Royal Mail delivery issues that were quickly taken care of by Paul.
Many thanks.
12. toukokuuta 2024
So happy with my daughters football…
So happy with my daughters football kit, it's made proper and the personalised name is absolutely perfect. I will be ordering more from here
15. huhtikuuta 2024
Simon was so helpful from start to…
Simon was so helpful from start to finish! Excellent service and quality.
13. huhtikuuta 2024
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.