Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Näytä lisää

Saanut 5/5 tähteä

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Leasing-palvelu

Yrityksen kirjoittama

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

235 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Awful website

Awful website. If you don't fit their neat little boxes for previous living history and income, then it's basically useless. It has prevented me from applying for a property I'm interested in, unless I enter two year's worth of where I've stayed during my extended travels - every AirBnB, campsite, etc. And for some places (eg housesitting) there is no available category.

Ask your agent if you can use 2apply.com.au or realestate.com.au instead.

22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Peter, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thank you, Snug Team.

Saanut 4/5 tähteä

Our experience with Snug has been efficient and informative, but needs smoother workflow

Our experience with Snug has been generally positive. We were fortunate to be selected by our preferred property manager, and the application process through Snug was informative and detailed and more so than what we found through TenantApp. Personally, I still prefer applying directly via realestate.com.au or domain.com.au, but Snug has proven to be a helpful platform overall.

The reason for the 4-star rating, rather than 5, is due to some technical issues we encountered. There were instances where previously uploaded documents were removed or went missing from our account, even though there were no changes on our end. This caused delays, as our leasing agent had to ask us to resubmit and reapply, which added unnecessary time and effort on our part. It was also unclear at times whether we had been shortlisted for a property, which added to the uncertainty.

That said, we do appreciate the usefulness of the Snug Match Score feature and it gave us helpful insights into our application strength and where we stood among other applicants.

Overall, kudos to the Snug team for developing a helpful tool that assists both renters and property managers. With a few improvements to the technical side, it could be an even better experience.

2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thanks so much for your thoughtful feedback, Ana! We're glad Snug was helpful overall, and we've noted the technical issues you raised — we're working to improve the experience and really appreciate your insights.

Saanut 5/5 tähteä

Highly Efficient and User-Friendly Platform

I was pleasantly surprised by the service – even though I wasn’t familiar with the platform beforehand, the entire process was user-friendly, efficient, and very well-organized. The website is intuitive and easy to navigate, and the communication with the rental company was excellent – transparent, reliable, and efficient.

29. toukokuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Mayan, thanks for taking the time to share your positive experience on Snug.

Saanut 5/5 tähteä

Fantastic, Easy to use and very helpful!

Snug is a great service to manage and find properties to rent your local area, I moved from the UK to Sydney and managed to find a home in under 3 weeks of being here through Snug.

It monitors all your activity and property interests fantastically and it is easy to track any applications you have started or submitted.

They also send you property recommendations that suit what you are looking for based off what you have previously viewed and then once you have applied they send helpful tips through the process to help you with your move.

I would highly recommend to anyone looking for a new home.

28. toukokuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thanks for the positive review, Chris! We're so pleased to see you enjoyed your experience on Snug. Enjoy your new home!

Saanut 5/5 tähteä

Made it incredibly simple and…

Made it incredibly simple and straightforward to apply for properties. Would highly recommend

20. toukokuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thanks for the positive review, Charli! We're so pleased to see you enjoyed your experience on Snug.

Saanut 5/5 tähteä

Great services

Great services

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Twalker, thanks for taking the time to share your positive experience on Snug!

Saanut 4/5 tähteä

Experience using Snug App !

Great experience but some functionality within the app needed improvements !

3. toukokuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Valen, thank you for sharing this insightful feedback with us. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug.

Saanut 5/5 tähteä

All I can say about this app the best…

All I can say about this app the best app ever , easy and simple to use, I recommend this app the most popular app ever here .....

22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thank you so much Siosiua! We're glad you’re loving the app.

Saanut 1/5 tähteä

Snug itself is rediculous

Snug itself is rediculous, why would anyone want to see houses they didn't get from 4 years earlier please delete . Also why would anyone want the unsuccessful rentals to be front and centre every time they log in ? Should atleast have a delete option and should be very easy to update email address also.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi SB, thank you for taking the time to share your feedback. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug. We will pass this onto our product team. Please feel free to reach out to our support team if we can help further at this stage. Thank you, Snug Team.

Saanut 1/5 tähteä

It's awful and very dodgy

It's awful. Save everyone a headache and use 2Apply. It's terrible to use, clunky, full of errors, and poorly put together. Also it's extremely dodgy, constantly trying to sell you crap that you have to actively opt out of and untick boxes otherwise you get signed up to telemarketing and having your data sold. The match score also goes up if you offer more rent, which is borderline illegal.

16. maaliskuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Michael, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thanks for taking the time to let us know.

Saanut 4/5 tähteä

Winner of $25 weekly prize!

It took a little while to get the uploads right, but once applied, the real estate had literally everything they needed to process my application within 24 hours! It was a seamless process that ended in a big win for me! I got my favourite place and am looking forward to calling it home 🥰

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Michelle, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Saanut 4/5 tähteä

The application process went smoothly

The application process went smoothly, and I believe the system works well. However, I found the form to be quite lengthy and detailed. It would be great if the process could be streamlined a bit to make it quicker and easier to complete. Overall, I appreciate the thoroughness, but a more user-friendly experience would be beneficial.

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thanks for the positive review! We're so pleased to see you enjoyed your experience on Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience.

Saanut 5/5 tähteä

Very easy to add details and join…

Very easy to add details and join applications. Takes away the stress of having to do an application every single time we apply for a house.

30. tammikuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thanks for the positive review, Michelle! We're so pleased to see you enjoyed your experience on Snug.

Saanut 5/5 tähteä

The process was easy and…

The process was easy and straightforward.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Thanks for the positive review, Raylene! We're so pleased to see you enjoyed your experience on Snug.

Saanut 5/5 tähteä

Easy format for filling

Easy format for filling. Regular updates when someone completes a referral check. Makes it so much simple to keep track.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Snug.com-logo

Vastaus yritykseltä Snug.com

Hi Fatema, glad you found it easy to use! Thanks for your feedback.

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