Great product, my second purchase Very disappointing delivery by Royal Mail as too late for initial intended purpose
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought pillows bag for camping. Perfect just what I needed. One small niggle the straps with velcro could have a longer Velcro to strap the whole thing properly. Other that. No regrets.
Super easy to find what I wanted ie a small pillow which I could fit into my suitcase - ordering online was simple & delivery was also super fast! I especially wanted a feather down pillow as I just c... Näytä lisää
Yritys on vastannut
These were a game changer for our family. We flew to Thailand and my son doesn’t ever sleep (suffers with insomnia) but having this pillow made all the difference - we brought two so the four of us d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Snoooze is dedicated to enhancing your sleep quality. We're committed to making your sleep experience restful and rejuvenating, and we're continuously expanding our line to support better sleep.
Yhteystiedot
Yhdistynyt kuningaskunta
- snooozeworld.com
4,7
Erinomainen
248 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dessapointing
The pillow is very flat , really not a substitute for a proper pillow at all. Very difficult to put back in the sleeve .
Not as expected or as useful
24. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Denise,
I'm really sorry to hear that the pillow didn't meet your expectations. We strive for customer satisfaction, so it's disappointing to know that you found the pillow to be too flat and difficult to put back in the sleeve.
While the firmness and ease of use can be subjective, we understand that everyone's comfort needs are different. If you're not satisfied with your purchase, we offer a straightforward return process.
We appreciate your feedback as it helps us continually improve our products and services. Thank you for giving us a try, and we hope you'll consider us again in the future.
Best regards,
Yev from Snoooze
Perfect
I ordered the travel pillow with a silk pillowcase and it's perfect. I have problems with my neck and I am extremely fussy with pillows so I always take my own when travelling. I usually vac bag my pillow and have to take the hand pump with me which is ok but actually makes the bag hard so it's fine in a normal suitcase but I'm not able to do this with carry on luggage as its too big. The travel pillow is just going to be so much easier and take up less room . Delivery was very good and I can't recommend enough. Thank you 😊
31. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Ellen,
Wow, thank you for such a glowing review!
We're absolutely thrilled to hear that our travel pillow with a silk pillowcase has met your specific needs, especially considering you have neck issues and are particular about your pillows.
It's fantastic to know that our product will make your travels easier and more comfortable.
We're also pleased to hear that you found our delivery service to be up to the mark.
Your recommendation means a lot to us, and we're so grateful for customers like you.
Safe travels and sweet dreams!
Best regards,
Yev from Snoooze
Vastaus yritykseltä Snooozeworld
Hi Dani,
Wow, thank you for the glowing review!
It's awesome to hear you're loving our pillows and had a great experience with our customer service.
Your positive feedback really makes our day!
Looking forward to keeping you comfy on all your future travels.
Cheers,
Yev from Snoooze
Fantastic product and top customer…
Fantastic product and top customer service. Thank you!
29. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Andrea,
Thank you so much for your wonderful review!
We're delighted to hear you're enjoying our product and had a positive experience with our customer service.
Your feedback is incredibly valuable to us, and we're thrilled to have met your expectations.
Here's to many more comfortable and restful journeys ahead!
Best regards,
Yev from Snoooze
Very soft pillow
The customer service was brilliant. I emailed when I’d ordered and asked if it could be sent quickly as I was going away a few days later. It came the day before. Excellent service. The travel pillow itself is just ok. It’s very well made. Nice pillowcase and bag. But there’s not much substance to it. It’s very soft. No support as such. I suppose that it can’t be thicker or firmer as then it wouldn’t roll up in the little bag. I need a pillow a bit firmer.
26. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Bev,
Thank you for taking the time to leave a review, and for your kind words about our customer service and speedy delivery.
We're glad we could get your pillow to you before your trip!
I understand that you found the pillow to be softer than you'd prefer.
We've designed our pillows to be portable, which does limit how firm they can be while still fitting into the travel bag. However, we aim for a balance that suits most people's comfort needs.
Your feedback is invaluable to us as we continually strive to improve our products. If you're not completely satisfied, please remember that we offer an easy return process.
Thanks again for giving us a try, and we hope you'll consider us for your future travel needs.
Best regards,
Yev from Snoooze
Love my pillow i will be taking it on…
Love my pillow i will be taking it on holiday with me .super comfy
9. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Sazzle,
Thrilled to hear you love your Snoooze pillow!
Wishing you super comfy travels on your holiday. 🌍💤
Best wishes,
Yev from Snoooze
Love it great delivery and customer…
Love it great delivery and customer service..will use again
27. heinäkuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Elaine,
We're thrilled to hear you had a great experience with our delivery and customer service! Thank you so much for the positive feedback and for considering using our services again. We can't wait to assist you in the future!
Best regards,
Yev
Snooozeworld
Great mini travel pillow
Bought the mini travel pillow - great size, my 3yo son seems to find it comfortable, and it came with a good quality pillow case. I think I'd find it a bit too flat to use as an adult in a bed but would be good for on an aeroplane.
4. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi TD McClarty,
So happy to hear your 3yo loves our mini pillow!
Thanks for the airplane tip; we appreciate your input.
Best,
Yev
The Snoooze Team
Great prompt service
1. elokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Michele,
Thank you for acknowledging our prompt service! We strive to make your experience as smooth as possible. If you need anything else, don't hesitate to reach out.
Best,
Yev
Snooozeworld
Vastaus yritykseltä Snooozeworld
Hello Lizzie,
Thank you so much again for your wonderful review!
It was a pleasure assisting you with your order, and I'm thrilled to hear that you are enjoying our product.
Your kind words have truly made my week!
Best regards,
Yev
Perfect for a snooze!
Arrived well packaged and in good time. I had to get it delivered to my daughter in England as the postage to Jersey would have been £13! This is ridiculous as the postage shouldn't be any more expensive to the Channel Islands with Royal Mail.
31. heinäkuuta 2023
Vastaus yritykseltä Snooozeworld
Hello Cheryl,
Thank you for your positive review and your valuable feedback regarding our product and delivery. It's fantastic to hear that you're enjoying your new item and found it perfect for a snooze!
Regarding the postage costs to the Channel Islands, I completely understand your point. As we rely on courier services to deliver our products, the costs are unfortunately out of our hands.
However, we are always looking for ways to improve our services, and feedback like yours is very helpful in these efforts.
Once again, thank you for your kind words and your understanding.
Best regards,
Yev
Snooozeworld
Vastaus yritykseltä Snooozeworld
Dear John,
Thank you so much for your kind words! I'm delighted to hear that you are happy with our products and service.
We're grateful for customers like you and look forward to assisting you with any future needs.
Best wishes,
Yev
this is one of the best things i have…
this is one of the best things i have received
10. heinäkuuta 2023
Vastaus yritykseltä Snooozeworld
Dear Galina,
Thank you so much for your wonderful review! I'm thrilled to hear that our product is one of the best you've received. That's exactly what we strive for.
Happy snoozing!
Yev
Vastaus yritykseltä Snooozeworld
Dear Gillian,
Thank you for your kind words! We're thrilled to know that you find our pillow wonderful.
Hearing that our customers are happy is the best motivation we could ask for.
Warm wishes,
Yev
Owner of Snooozeworld
Shopping at its best.Easy to purchase anything.Pleasant…
Easy to purchase anything.Pleasant Service.Reasonable prices.
10. kesäkuuta 2023
Vastaus yritykseltä Snooozeworld
Dear Mrs Wendy Harding,
Thank you for your wonderful feedback!
It's a joy to know that your shopping experience with us was pleasant.
We always strive to provide top-quality service at reasonable prices.
Looking forward to serving you again!
Best wishes,
Yev
Travel pillow - yes from me!
Love the product! Was skeptical as it was an Instagram purchase but honestly? The pillow is fab. Zero regrets!
5. kesäkuuta 2023
Vastaus yritykseltä Snooozeworld
Dear KLS,
Thank you for your fantastic feedback!
We're thrilled to hear that you love your new travel pillow.
It's wonderful to know that we've managed to exceed your expectations.
Thank you for giving us a chance. Safe travels with your new pillow!
Best wishes,
Yev
Snooozeworld
Quick delivery
28. toukokuuta 2023
Vastaus yritykseltä Snooozeworld
Dear Jane,
Thank you so much for taking the time to leave us a 5-star review.
We're delighted to hear that you were pleased with our quick delivery service. Your positive feedback is a big motivation for us to continue doing our best.
Looking forward to serving you again in the future!
Best wishes,
Yev
Snooozeworld
Great travel pillow
I was starting to dread sleep in a strange bed on holiday - in particular a strange pillow. I have arthritis in my neck and a hard pillow makes sleeping difficult. I have just bought a Snooze pillow. It arrived really quickly and i i’m looking forward to using it on holiday.
18. toukokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Mrs Jill Day,
Thanks for your fantastic review! I'm thrilled that our Snoooze pillow is going to be your travel companion. I hope it makes your nights more restful. Once you're back, do share your experience.
Enjoy your holiday and sweet dreams!
Best wishes,
Yev,
Snoooze Owner
Comfortable soft cosy
2. toukokuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Vicki,
Thank you so much for your kind words. I'm glad to hear that you found our products comfortable, soft, and cosy. That's what we aim for! Hope they continue to bring you great comfort. Stay cosy!
Best wishes,
Yev,
Snoooze Owner
Fast delivery
Fast delivery
Due to take it away next week so looking forward to a good nights sleep
19. huhtikuuta 2023
Vastaus yritykseltä Snooozeworld
Hi Mrs. Evans,
Thank you for taking the time to leave a review. It's great to hear that our delivery was up to speed. I do hope you had wonderful nights of sleep during your trip using our Snoooze pillow. We'd love to hear more about your experience once you're back.
Best wishes,
Yev,
Snoooze Owner
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