Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... Näytä lisää
Yritys on vastannut
I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Näytä lisää
Yritys on vastannut
Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.
Yhteystiedot
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Yhdistynyt kuningaskunta
- 0203 637 0812
- support@snaptrip.com
- snaptrip.com
4,4
Erinomainen
3 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy booking process.
15. toukokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Never used this website before but…
Never used this website before but would highly recommend so easy to use and gives the very best prices
12. toukokuuta 2026
Vastaus yritykseltä Snaptrip
Hi there,
Thank you so much for your wonderful review! We’re delighted to hear your first experience booking with us was such a positive one and that you found the website easy to use with great prices available.
We really appreciate your recommendation and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Vastaus yritykseltä Snaptrip
Hi Ruth,
Thank you so much for your lovely review! We’re really pleased to hear you found the website seamless and easy to navigate.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Be careful!
I rarely leave negative reviews, but unfortunately I feel it is important to share my experience so that others are aware.
I had booked this apartment several weeks in advance, submitted my ID beforehand, and made multiple attempts via email and Booking.com to obtain check-in details before arrival. Despite this, I received no response until I personally called at the agreed check-in time.
What made the experience particularly upsetting was that my booking was cancelled while I was already standing outside the apartment at the agreed arrival time. This caused a significant amount of stress and completely disrupted our plans.
I also felt uncomfortable with the way I was spoken to during the phone call. I was told that previous groups had caused issues and that guests can “sound nice on the phone but then trash the flat.” As a respectful law graduate who had explained the genuine purpose of my stay, I found it unfair to feel judged purely because of my age and associated with situations that had nothing to do with me.
Additionally, I was told that “the sooner you get off the phone the sooner you will get your money back,” which felt dismissive given the circumstances.
To be fair, the flat itself looked lovely, and I genuinely did not want to leave a bad review. However, the lack of communication, last-minute cancellation, and overall handling of the situation felt very unprofessional. I would hate for another young woman travelling alone to be left in the same position I was.
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Snaptrip
Hi there,
We’re very sorry to hear about your experience and completely understand how upsetting and stressful this situation must have been, particularly arriving to find issues with check-in and the timing of the cancellation.
We also appreciate your concerns around communication and how the situation was handled on the day, as well as how this made you feel during your stay. This is not the standard of experience we expect for our customers.
As a booking platform, we facilitate reservations with our partner properties and their managing teams, but we take feedback like this very seriously. We would like to look into this further to understand exactly what happened in this case and ensure it is properly reviewed with the relevant parties.
Please contact us at support@snaptrip.com with your booking details so our team can investigate this for you.
Thank you for taking the time to share your experience.
Best wishes,
Rebecca
Quick and easy to book & pay
7. toukokuuta 2026
Vastaus yritykseltä Snaptrip
Hi Jill,
Thank you so much for your positive review. It is great to hear you had a great experience when booking and found out site to be quick and easy to use.
We hope you have a great trip and we look forward to helping you secure the next one!
Best wishes,
Chelsea
Vastaus yritykseltä Snaptrip
Hi Terry,
Thank you for your review! We’re really pleased to hear you had a good experience overall.
We appreciate your feedback about paying in instalments – it’s a great suggestion and something we’ll pass on to the team for consideration.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Vastaus yritykseltä Snaptrip
Hi Sally,
Thank you so much for your lovely review! We’re really pleased to hear you found the website very easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Easy to book and all information that…
Easy to book and all information that needed to know was outlined when making a booking .
30. huhtikuuta 2026
Vastaus yritykseltä Snaptrip
Hi Donna,
Thank you for your wonderful review, it is great to hear you found it easy to book and that it contained all the information you needed.
We hope you enjoy your holiday and look forward to helping you book your next trip.
Best wishes,
Chelsea
Easy to use and clear instruction on…
Easy to use and clear instruction on website
29. huhtikuuta 2026
Vastaus yritykseltä Snaptrip
Hi Richard,
Thank you so much for your lovely review! We’re really pleased to hear you found our website easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Vastaus yritykseltä Snaptrip
Hi Matthew,
Thank you so much for your lovely review! We’re really pleased to hear you found our service very helpful.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Ease of booking
25. huhtikuuta 2026
Vastaus yritykseltä Snaptrip
Hi Jacqueline,
Thank you so much for your lovely review! We’re delighted to hear you found the booking process nice and easy.
We hope you have a fantastic stay and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Very good service easy to use
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Snaptrip
Hi Colin,
Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to use and had a good experience with us.
We hope you have a fantastic stay and look forward to helping you book your next getaway!
Best wishes,
Rebecca
good ++++++
23. huhtikuuta 2026
Vastaus yritykseltä Snaptrip
Hi Jean,
Thank you so much for leaving us such great feedback. It is wonderful to hear you had a great experience when booking with us at Snaptrip.
We look forward to helping you book your next getaway!
Best wishes,
Chelsea
Amazing location not far from York
Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower was so nice and the four poster bed was so comfortable. Can’t wait to come back. Thankyou again for my card and chocolates! See you again soon.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Snaptrip
Hi Frances,
Thank you so much for your wonderful review! We’re delighted to hear you had such a fantastic birthday stay and that your host helped make it extra special with such a warm and welcoming experience.
We look forward to helping you plan your next stay soon!
Best wishes,
Rebecca
Villa Martine merita un pieno 10/10…
Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di tutti i comfort tecnologici che servono davvero, dal Wi-Fi impeccabile alla climatizzazione efficiente in ogni stanza. La posizione a Mazzaforno è strategica: arrivi al mare a piedi in pochi minuti. Pulizia eccezionale, spazi esterni gestiti benissimo per garantire la massima privacy e una gestione professionale la rendono una scelta sicura per chi cerca una vacanza senza imprevisti in un ambiente di alto livello.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Snaptrip
Hi Noemi,
Thank you so much for your fantastic review! We’re delighted to hear that Villa Martine lived up to expectations and that you enjoyed the modern facilities, excellent cleanliness, and great location. It’s wonderful to know you had such a smooth and high-quality holiday experience.
We really appreciate you taking the time to share your feedback, and we hope to help you book another perfect stay in the future!
Best wishes,
Rebecca
I Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.
I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The service was terrible.
The price was high for the service I received. I don't recommend it.
Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.
El precio era muy alto para el mal servicio que recibí. No lo recomiendo.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Snaptrip
Hi Kevin,
We’re very sorry to hear about your experience and understand how frustrating this must have been, particularly with the delayed check-in and lack of response to your messages. We can also appreciate why this left you feeling very disappointed with your stay.
As a booking platform, we don’t manage the properties directly, but feedback like this is taken very seriously. Please contact us at support@snaptrip.com with your booking details so we can look into this further with the relevant parties and ensure it is properly reviewed.
Thank you for taking the time to share your feedback.
Best wishes,
Rebecca
Easy to move around the site & look at…
Easy to move around the site & look at accommodation.
20. huhtikuuta 2026
Vastaus yritykseltä Snaptrip
Hi June,
Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and browsing accommodation was straightforward.
We hope you find the perfect stay for your next trip and look forward to helping you book it!
Best wishes,
Rebecca
Vastaus yritykseltä Snaptrip
Hi Philip,
Thank you for your lovely review! We’re really pleased to hear you found the booking process easy and reassuring.
We hope you have a fantastic stay, and we look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Website worked well with filters and…
Website worked well with filters and was easy to navigate
17. huhtikuuta 2026
Vastaus yritykseltä Snaptrip
Hi Mr & Mrs Hunt,
Thank you so much for your wonderful review! We’re delighted to hear that you found the website easy to navigate and the filters helpful in finding the right stay.
We hope you have a fantastic trip and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Belle villa juste d'apparence ...
Belle villa juste d'apparence ...
Oder d'égout, problèmes sanitaires et de climatisation et le meilleur pour la fin vous vous faites racketter sur la caution même si tout est OK.
En vous parlant de pourcentage sur commissions !!!!
HONTEUX SCANDALEUX
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Snaptrip
Hi there,
Thank you for your feedback to your recent stay, we are sorry to hear that your experience did not meet your expectations.
As a third-party booking platform, we don’t manage the property directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the hotel via their managing agent so they can address your concerns and improve their service.
You can contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.
We truly appreciate you taking the time to share your experience and hope your next booking with Snaptrip is much smoother and more enjoyable.
Best wishes,
Chelsea
Trustpilot-kokemus
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