Snapfish New Zealand Arvostelua 

141
•
TrustScore 2.5/5 tähteä

2,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I ordered a photo of 1976 rugby team, with title writing above the players and names listed below the team. Photo arrived after 2 weeks with some of the writing cut off both above and below. Customer... Näytä lisää

Saanut 1/5 tähteä

This company uses a New Zealand domain (.co.nz) but is an American company, charge through the nose for shipping and their $25 canvas's are actually $120NZD. It should be illegal for a company to use... Näytä lisää

Saanut 1/5 tähteä

Worst site i’ve ever used and will use for photographs. Ordered a book for a family member, of a family holiday and Snapfish sent the book half full with photos of complete strangers! A massive violat... Näytä lisää

Saanut 2/5 tähteä

Have used snapfish a few times now but will think twice next year when I do our calendars. The shipping is ridiculously high and goes up another $7 or so for each calendar you add, after minimum is... Näytä lisää

Yrityksen tiedot

Erilaisten ulkoisten lähteiden tuottama tieto

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


Yhteystiedot

2,3

Välttävä

TrustScore 2.5/5 tähteä

141 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,3

Kaikki arvostelut

(141)

23 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Awesome personalised keyring

It was so easy ordering my request on line, my item arrived very quickly and the price was very reasonable, will definitely use them again. The keyring is a gift for my husband's birthday later in the month, so not sure what he thought of it yet, I am sure he will really like it.

2. helmikuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If I could rate it zero

If I could rate it zero, I would. If you have some spare money and you want to throw it into the rubbish, use them! I can't believe it, the print is so bad, the colored pictures got some green instead of white. they are also cut in the wrong place. I m very disappointed and I will never use them again.

26. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not use

Do not use. I ordered a large photo book that I very carefully compiled and checked with a fine tooth comb. During composition sometimes the online program froze and could become glitchy. After ordering I discovered a page had corrupted during submission at the time of ordering. I contacted them within hours of ordering and they wouldn't change it even though it was printed a week later, and they didn't believe it was their program issue, they said I hadn't checked it properly. After receiving the photobook, many pages had photos mis-sized and moved. I rechecked my submission against the printed book and they didn't match. The layout had changed on printing. Despite me sending pictures of multiple problems of this nature, they didn't accept the printing layout was different. It was incredible, and again they blamed me for not laying it out properly. However, you could clearly see what was printed, and what was ordered, doesn't match. Only way to speak to them is through a chatbot. NZ address they provide on the website is a smoke screen, you are dealing with foreigners so won't get any correction to an error. They seem intent on politely blaming customers and giving a credit that will probably be forgotten about. It just needed to be corrected and reprinted. Their editing program clearly has issues. Deal with a local please.

18. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Snapfish is easy to use

Snapfish is easy to use. I like that it copes with text well and is very customisable. The quality is very good. I am grateful for the special offers.

11. joulukuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

I was always kept well informed of the progress of the purchase and it arrived in excellent condition and in a timely fashion.

8. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Glad we could help Oriel!

Saanut 5/5 tähteä

WOW Recommend without Reservation

Being on a learning curve I did have a need to contact the help team and was very impressed with their knowledge and help Totally happy with the quality of their products and prices Have recommended Snapfish to many Friends Score has to be 10 out of 5!!!!!!!!

8. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Thanks so much Ross, glad you enjoyed your experience! 😊

Saanut 5/5 tähteä

Snapfish provides a great service!

Snapfish provides a great service. The website is easy to navigate and I enjoy making gifts for the family with personalised photographs. The products arrive in a timely manner in excellent condition. Well done!

8. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Thanks Richard 😊

Saanut 5/5 tähteä

Very happy with the results of my 3…

Very happy with the results of my 3 recent projects . They have arrived in good condition and the delivery date was as expected even with the very busy Christmas period.

3. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Thank you Lesley- we're glad you like them! 😊

Saanut 5/5 tähteä

Love giving personal gifts and the…

Love giving personal gifts and the Snapfish calendar's are a perfect way.

3. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

We do love to give our customers the perfect gift! Enjoy the gifting Wendy 😊

Saanut 4/5 tähteä

High quality service. I have ordered many items from Snapfish…

I have ordered many items from Snapfish - books, mugs, jigsaw puzzle. All but one were very high quality with the service being excellent and timing and delivery also of a high standard. I have found the editing and ordering processes simple to use.

3. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Thank you for the review Glenis, we're glad you are happy with the service. 😊

Saanut 4/5 tähteä

Calendar

Easy to follow process to make my calendar. At the end it told me which photos were missing and which were low resolution. Downloading photos were good options.

1. joulukuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Hi Sue,
We're glad you had a great experience! 😊

Saanut 1/5 tähteä

RIP OFF POSTAGE. Do not waste your time with this company.

I have used Snapfish for corporate gifts for a few years now and have always been really happy both with the products and with the delivery and shipping costs. I just spent time creating 15 custom made facemasks for our business and more business cups which we showcase to our guests everyday in our B&B and always use as gifts. 15 cloth masks alone were going to cost $89. I queried the cost and was told that they are sure that I will like their high quality delivery....I had that with the reasonable costs. WHAT A RIP OFF. Did not order the facemasks. Adding the cups was going to put the postage at about $150. Will not use or recommend this company ever.

UPDATE: Their reply is rubbish. I did not purchase any masks or any product due to the outrageous shipping charges.

19. lokakuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Hi Lyn,

Apologies for the misunderstanding. If you would like to get in touch with one of our customer service representatives we would love to be able to help you out with your order and ensure your Snapfish experience remains a positive one. 😊

PHONE
Call us on: 0800 647 856
M-F, 11:00 AM to 8:00 PM (NZST), except for NZ and AU public holidays.

Local calls charge apply. Take advantage of our callback feature. You won't lose your place in the queue and we will call you back as soon as your turn becomes available.

Saanut 1/5 tähteä

Don’t waste your money

I am a professional photographer, I took advantage of a print deal just for snaps of my own children. My photographs arrived discoloured and grainy. I made my complaint to the company who was more than willing to help. I sent through pictures of the prints and explained that they are high res and had been resized for print, that with my usual vendor, I have never had these issues.
They proceeded to give me the dummies guide to grainy photos PDF and said I could be refunded my money but only for prints. Why would I want more of the item that they can’t deliver in the first place? I can’t wait to see the photo book when it arrives tomorrow. Woof

27. syyskuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Hi Alicia,
Thank you for your review. We're sorry you are not happy with your prints, please feel free to contact our Customer Service team should you have any more issues in future.

Saanut 5/5 tähteä

I had a great experience with snapfish

I had a great experience with snapfish, I ordered my prints and they came in a reasonable time frame and they were just great to have physical copies of the grandkids

22. syyskuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Oh that's lovely news Vikki, we're glad you love them 😊

Saanut 5/5 tähteä

Service is easy and prompt

Service is easy and prompt. This is the only service now that I order prints not that I do it a lot.
Good to get stuff delivered to door
And the gifts with the photos on are great.
Have recommended you to several of my friends.

22. syyskuuta 2021
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Up North

Dont think my last two attempts went through
I was disappointed with my most recent small soft cover book.When I opened it there was a line of glue down each page where pages should have been stuck over it, on most pages I had to crease the page and hold each one down to cover the glue strip

22. syyskuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Hi Maureen,
We're very sorry to hear this. If you would like to get in contact with our customer service team to work out a solution please contact us via our 24 hr chat box here: https://support.snapfish.com/hc/en-us/articles/226561987-Contact-NZ-Customer-Service?c=snapfishnz

Or you can call us on: 0800 647 856 M-F, 11:00 AM to 8:00 PM (NZST), except for NZ and AU public holidays
Local calls charge apply. Take advantage of our callback feature! You won't lose your place in the queue and we will call you back as soon as your turn becomes available.

Saanut 5/5 tähteä

Great value, good service

Great value, large range of photos and products. My family love photo books I made & sentimental good fits. Fast delivery. Thanks

22. syyskuuta 2021
Oma-aloitteinen arvostelu
Snapfish New Zealand-logo

Vastaus yritykseltä Snapfish New Zealand

Thanks Anne,
We hope you enjoy them each time you read them. 😊

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