Smart Parking Technology Arvostelua 1 747

Looks like I'm not alone in my appalling experience.

My elderly parents were threatened with bailiff action over a fine I repeatedly tried to pay.

Smart Parking’s own system error prevented payment. I provided evidence. They ignored all communication and escalated the matter regardless.

My dad has Parkinson’s and was deeply distressed by the threatening letters.

It was the debt recovery agency - not Smart Parking - who resolved it. That says everything.

I hope any business considering them as a parking operator reads these reviews first. What they do should be illegal.

Scum of the earth. Falsely gave me a fine for somewhere I didn’t even end up parking because THEIR OWN MACHINE was faulty and now I have a CCJ.

As corrupt as the day is long. This is a typical example of the corrupting used by shopping centres to trap people into these fines, and then the company doesn't send the initial letter and then threatens people with final HIGHER fines and courts. This company needs to be taken down.

I would not even give them a 1 star my best advice other than not parking in one of their car parks is to always keep your ticket for a long time ,also most f there car parks are underground with no/low signal as for there appeals process tottaly useless

Absolute shambles. My daughter picked her sister up from the pub on Christmas eve. Spent 11 minutes waiting (couldn't even get a space) and my appeal was rejected, the reviews state IAS unlikely to be successful so paid. Disgusting and immoral company

Absoluter Abzocker Verein
Hier wird der kleine Mann gnadenlos Abgezockt
Auf Widerspruch wird nicht reagiert

Seddel på kontrolafgift smidt ved siden af min bil, prøver at ringe til dem for at høre om hvad jeg gør i denne specifikke situation, for at blive mødt med en tvungen optagelse af samtalen, og en begrænset lille telefontidsrum, som der ikke oplyses om på hjemmesiden.

Even though I was parked in the hotel parking lot, I was charged a parking fee for violations. Even if I present the hotel receipt, I will not receive any reply. It is a domineering fraud company. More than 1000 pounds were stolen from this company. I was forced to return home because my trip to England made me feel bad.

These scumbags do NOT send letters or fines. They sent to debt collectors 18 months after the suspected date of fine. DO NOT PAY THE DEBT COLLECTORS. Reach out to the scum bags. Ask them of proof that the letter was sent. They have 14 days to send the evidence DO NOT PAY UNTIL ALL INFORMATION AND PROOF IS PROVIDED. KARMA IS A B AND IN HOPING THESE SCUMBAGS GET WHATS GIVEN TO THEM

If your thinking of getting these in to monitor your parking be aware youll get a piece of A4 paper stuck on the back of a tree. They wont contact for 13 months so you cant appeal you will lose business ill never return to eat at that establishment again !!

I paid for my parking in full, but made a minor one-letter mistake in the vehicle registration. Despite providing proof of payment, Smart Parking refused to cancel the charge and claimed I was 11 minutes late.

There was no intention to avoid payment — the parking was paid. Penalising customers for a small human error is unfair and feels purely profit-driven. Very disappointing experience and poor customer service. I would not recommend Smart Parking.

Ich halt mich kurz
War mit Kollege Training er hat mich mitgenommen
Auf einmal Strafe weil der behinderte nicht wusste das man Kennzeichen angeben muss
Hab den alles an Daten geschickt auf einmal zick zack nix zahlen
Wenn man ordnungsgemäß handelt dann passiert nix also passt auf wo ihr parkt die ganze Stadt ist keine kostenlose Einfahrt für sie

As others have said, this is a nasty, cynical, money making so called 'business'. It's more akin to Richard Turpin than a bona fide business though!
They have no other intent than to catch out as many people as they can, then blackmail them into extortionate payments, which they ramp up by any means at their questionable disposal. I actually blame the people who employ them though - utterly disgraceful that a business such as this is allowed to exist in the civilised world!

Do not bother. £60 fine for using the car park to turn around

Absolute cowboys ! This company should be shut down
Received a ccj from 3 years ago for late payment for a parking spot in Morley Leeds , apparently I took too long to pay ? There were 2 machines and one was broken , 3 people in front of me
Resulted in paying £283 so I wouldn’t have a ccj on my records
I wouldn’t piss on a member of this company if they were on fire !!

We tried to exit a car park in December 2023, and overstayed by 2 mins due to the traffic to get out (not even in a parking bay). Had a fine and appealed citing BPA code of practise which states 10 mins is reasonable. That was rejected, now have a court issued case. Just filed a defence. They want £300 all for a 2 min overstay!

Awful company and should not be allowed to continue. Ticket purchased and still received a fine, appealed the ticket and received no further correspondence until I was informed it has been passed to a debt collection agency and refused to communicate as they felt 'this matter is now closed'. Absolutely appalling behavior and genuinely can't believe they are allowed to trade.

i got a final reminder £155.00,
had no letter before this, had no idea i owed
money,
absultly robbers

Fair resolution—they actually listened to my appeal!

I recently received a parking charge which I believed was incorrect. I decided to appeal the decision rather than just paying it. I sent them a detailed explanation along with my location history and relevant documents to prove my case.

To their credit, the team at Smart Parking was fair and reasonable. They reviewed my evidence and cancelled the charge. My advice to anyone else in this situation is: don't panic. Communicate with them clearly and send as much information/proof as you can. If you are in the right and have the evidence, they will listen.

Wir haben mit meiner Mutter (82 Jahre und nicht mehr unbedingt Mobil), am 2. Weihnachtsfeiertag in den Abendstunden auf dem Mediamarkt Parkplatz in Velbert für 2 Stunden geparkt. Die Bürgersteige waren glatt und an dem Abend mit die einzige Möglickeit, für eine nicht mehr wirklich mobile, ältere Dame sich mit Rollator zu bewegen. Am 15.01.2025 erhielten wir dann eine Zahlungsanweisung in Höhe von 52,00 Euro. Unverschämt alleine schon aufgrund der Weinachtsfeiertage Parkplatzgebühren zu erheben. Unser Widerspruch wurde natürlich zurückgewiesen. In Zukunft werden wir diesen Komplex meiden. Abzocke!!!