I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong). Fraser answered all my questions and had all the patience too. I believe one of... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Gentleman explained the options for life cover.I was offered a policy which doubled my cover for £6 a month more with the added benefit that the premium is fixed throughout the term unlike my existin... Näytä lisää
Yritys on vastannut
I didn’t expect the call to review my life insurance policy, but I’m certainly glad I took it. SMT have saved me a pack (of money) on premiums, while at the same time boosting the value of life insura... Näytä lisää
Yritys on vastannut
Really friendly guy, Mike Hayes explained everything so well, very helpful. Really pleased with service. Have requested information in post at my request, thank you.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Buying a home, finding a mortgage and getting the right protection is confusing, often leaving people with a feeling of helplessness. We’re here to fix that. Whether the mortgage and protection process is familiar or not, we will tell you all the information you need to know in a way that’s easy to understand. With 150+ advisors within our network and 100+ different lenders at our fingertips, there is a mortgage and insurance product for everyone. SmartMoneyTeam advisors have sold over 110,000 financial products, so you can be sure we are experts in finding the best deal whether that’s a mortgage or an insurance product. We know there’s lots to consider but you’re in safe hands and we love to help so if you want to arrange a free consultation with absolutely no strings attached then please get in touch! • Mortgages • Life Insurance • Critical Illness Cover • Income Protection • Buy-To-Let • First-Time Buyers • Remortgage • Home Mover • Secured Loans • Over 50's Cover • Building and Contents Insurance
Yhteystiedot
Yhdistynyt kuningaskunta
- smartmoneyteam.co.uk
4,5
Erinomainen
65 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Scare mongering doesn't work in sales
I was contacted several times by the team to explain that my life insurance needs reviewing - I agreed and explained that due to my busy working hours, i would have to be contacted at certain times. After a week of being bombarded with phone calls sometimes 7-8 times a day, I picked up to make the operative aware that I was in the middle of doing the school run and couldn't speak. Ian at Smartmoneyteam then resorted to fear mongering tactics, asking if I was aware that my current policy was only in force for X amount of years and telling me I'd need to get it reviewed ASAP. I told him Id review this in my own time, not when I was pressured into doing so. Ended up having a full review with a different firm with a much more positive experience and replaced my old policy with one much more suited to my requirements.
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
My advisor gave me the information…
My advisor gave me the information required and advice to manage my policy in the correct and honest manner. The cost and terms were acceptable.
2. kesäkuuta 2025
Vastaus yritykseltä Smartmoneyteam
Thank you so much for the kind words! We're thrilled you had a positive experience with our team.
Remember, if you have any friends, family or colleagues who could benefit from the same level of service, you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
I renewed my policy which was easy to…
I renewed my policy which was easy to do , only problem is I getting phone calls enquiring about checking my policy when I've already done it
24. helmikuuta 2025
Your contact was excellent
3. helmikuuta 2025
Vastaus yritykseltä Smartmoneyteam
Thank you so much for the kind words, Peter! We're thrilled you had a positive experience with our team.
Remember if you have any friends, family or colleagues who could benefit from the same level of service, you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Really friendly guy
Really friendly guy, Mike Hayes explained everything so well, very helpful. Really pleased with service. Have requested information in post at my request, thank you.
31. tammikuuta 2025
Vastaus yritykseltä Smartmoneyteam
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that Mike was so friendly and helpful during your welcome call. We're committed to providing clear explanations and excellent service, so we're thrilled to know we met your expectations. Your requested information is on its way!
Remember, if you have any friends, family or colleagues who could benefit from the same level of service, you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Life cover
The agent I spoke with was very patient , listened to my concerns and treated me as a valued customer. I was feeling that he had my best interest at heart. Thank you.
16. tammikuuta 2025
Vastaus yritykseltä Smartmoneyteam
Thank you for the glowing review, Louisa!
We're delighted to hear that you felt Fraser truly listened to your concerns and had your best interests at heart. Providing personalised and caring service is our top priority, and we're so glad we could meet your expectations. We appreciate your trust in us for your life cover
You can always refer people in your network to receive the same 5* service using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Brilliant Service
I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong).
Fraser answered all my questions and had all the patience too. I believe one of the calls we had lasted an hour to go through anything.
My policy was coming up for renewal and Fraser reached out to explain that SMT had taken over my account, this then opened the conversations regarding my policies in which helped me make the best informed decision for myself and loved ones.
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smartmoneyteam
Thank you so much for your kind words, Steven! We're thrilled to hear that Fraser was able to provide you with such excellent service.
We strive to provide our clients with the highest level of knowledge and support. We're glad that Fraser's patience and expertise helped you make the best decision for your insurance needs.
We value your business and appreciate you taking the time to share your positive experience. We look forward to continuing to serve you in the future.
Remember if you have any friends, family or colleagues who could benefit from the same level of service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Thanks again for choosing SmartMoneyTeam!
Vastaus yritykseltä Smartmoneyteam
😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Fast delivery kept up to date very good…
Fast delivery kept up to date very good product great value for money.
4. marraskuuta 2024
Excelllent customer care
29. lokakuuta 2024
Vastaus yritykseltä Smartmoneyteam
We're thrilled to hear you had an excellent experience with us! 😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
I’ve no complaints at all
I’ve no complaints at all, I think the person I was speaking was called Ian,he was very nice and took his time explaining everything to me..
25. syyskuuta 2024
Vastaus yritykseltä Smartmoneyteam
We're glad you had a positive experience! It sounds like Ian did a great job explaining everything. We always aim to make sure our clients feel informed and at ease. 😊
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Life assurance
Gentleman explained the options for life cover.I was offered a policy which doubled my cover for £6 a month more with the added benefit that the premium is fixed throughout the term unlike my existing policy which increases each year.Superb service thank you
24. syyskuuta 2024
Vastaus yritykseltä Smartmoneyteam
We're so glad you were happy with the options presented and that we were able to find a policy that doubles your cover for such a small premium increase!
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Great costomer service
19. elokuuta 2024
Vastaus yritykseltä Smartmoneyteam
We're thrilled to hear you had an excellent experience with us! 😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Vastaus yritykseltä Smartmoneyteam
We're thrilled to hear you had an excellent experience with us! 😊 We always strive to provide the best customer care.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
Not good experience
I did not experience that I was given full information and I was offered worse kind of deal of life insurance. I will not recommend.
29. heinäkuuta 2024
Vastaus yritykseltä Smartmoneyteam
Thank you for your feedback. This is certainly not the standard of service we aim for. We take all reviews seriously, especially those that highlight areas where we can improve.
Polite person
The person on the phone was very helpful and clear in what he was saying and explaining
20. kesäkuuta 2024
Vastaus yritykseltä Smartmoneyteam
Thank you for taking the time to leave a review Julie!
We're glad you found our team member polite and helpful. Clear communication is key, and we're happy you felt well-informed throughout the process.
Remember, if you have any friends, family or colleagues who could benefit from our service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend
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