I had to have a tooth out on 9 July 2026 at Trafford Dental Centre in Stretford. I was absolutely terrified, crying, and behaving like a complete wuss !! Rucha and Cecilia were unbelievably kind to me... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had to ring the dentist on my way to my appointment as got stuck in roadwork, the receptionist was really lovely and said she would let my dentist know, I arrived just in time, thankfully. Waited a co... Näytä lisää
Although I arrived earlier than my appointment I was seen 10 minutes after the allotted time but an apology was offered for my wait.
My dentist, Jo Wilson, has looked after me for about 30 years. I was a very nervous patient to begin with but she has always been lovely with me. Today she complemented me on how clean my teeth were w... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Everyone Deserves to Smile
Yrityksen kirjoittama
- We’re Here to Make It Happen
- At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.
Looking for Affordable, Accessible Dental Care
Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable.
We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices.
Book your appointment online 24/7 – early mornings, late evenings or weekend appointments.
No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.
Yhteystiedot
Yhdistynyt kuningaskunta
- 01618203470
- marketing@smartdentalcare.co.uk
- smartdentalcare.co.uk
£25 Check Up
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My dentist took the time to explain why…
My dentist took the time to explain why I had been put onto a new dental plan.
Dimitra is a fabulous, caring dentist that does a great job and has a lovely calming effect.
16. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your wonderful feedback. We’re delighted to hear that Dimitra took the time to explain your new dental plan clearly and made sure you understood your treatment. It’s lovely to know that her caring, calming approach and excellent care made such a positive difference to your visit. We truly appreciate your kind words and continued support.
Best Wishes
Smart Dental Care Team
I have been a patient at Tovey &…
I have been a patient at Tovey & Little, Dental Practice for many years now and I am so pleased that both my children and grandson are now enjoying the fabulous professionalism of the wonderful dentists and reception staff.
Just had a superb appointment with Dr. Akshay and would highly recommend this Practice. 👌
19. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Dear Patient,
Thank you for your kind review and for trusting us with your family's dental care over the years.
We're delighted to hear that you had a great experience with Dr. Akshay and our team. Your recommendation means a lot to us.
Best Wishes,
Smart Dental Care Team
Hardly any waiting time and greeted…
Hardly any waiting time and greeted with politeness. Dentist gave me full helpful explanation of the condition of my teeth and also pleasant friendly reception staff.
18. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Dear Patient,
Thank you for your kind feedback. We're pleased to hear that you were seen promptly, welcomed courteously, and that your dentist provided a clear and helpful explanation of your dental health. It's also wonderful to know that our reception team made your visit a pleasant experience.
Best Wishes,
Smart Dental Care Team
I was a very nervous patient and the…
I was a very nervous patient and the dentist and her assistant were absolutely fantastic with me , they talked me through everything that was happening and kept asking if I was ok and reassuring me they were so kind, infact they have helped me overcome my anxiety about visiting the dentist
18. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Dear Patient,
Thank you for your wonderful feedback. We are delighted to hear that our dentist and dental assistant helped put you at ease and made your visit a positive experience. Supporting nervous patients with kindness, reassurance, and clear communication is very important to us, and we're so pleased to know we have helped you overcome your anxiety about visiting the dentist.
Best Wishes,
Smart Dental Care Team
First class dental practise…
Very professional staff from receptionists to dental staff
Fateema lour dentist is brilliant and believe all the other dentists are too
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smart Dental Care
Dear Patient,
Thank you for your kind review. We are delighted to hear that you found our team professional from reception through to our clinical staff. It's wonderful to know that Fateema has made such a positive impression, and we truly appreciate your confidence in the entire dental team.
Best Wishes,
Smart Dental Care Team
Always treated so well
Always treated so well , and made feel at ease and comfortable great treatment
11. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Dear Patient,
Thank you for your lovely feedback. We are delighted to hear that you are always treated well and made to feel comfortable and at ease during your visits. It's wonderful to know that you have had a positive experience with your treatment.
Best Wishes,
Smart Dental Care Team
the staff were efficient and friendly
the staff were efficient and friendly, and very professional
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smart Dental Care
Dear Patient,
Thank you for your kind feedback. We are pleased to hear that you found our team efficient, friendly, and professional. Your comments are greatly appreciated and will be shared with the team.
Best Wishes,
Smart Dental Care Team
Great service
17. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your feedback. We’re delighted to hear that you received great service during your visit. We appreciate your support and look forward to seeing you again.
Best Wishes
Smart Dental Care Team
Very prompt and excellent service
17. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your kind feedback. We’re delighted to hear that you found our service prompt and excellent. Providing efficient, high-quality care is always our goal.
Best Wishes
Smart Dental Care Team
Recommended
Didn't have to wait to long, fast efficient dental work, staff very friendly.
17. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your kind feedback. We’re pleased to hear that you were seen promptly, received efficient treatment, and found our team friendly and welcoming. We appreciate your support and look forward to seeing you again.
Best Wishes
Smart Dental Care Team
Absolutely brilliant
Absolutely brilliant , so happy with the work i had done, highly recommend
8. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your wonderful feedback. We’re delighted to hear that you are so happy with the treatment you received. Your recommendation means a great deal to us, and we truly appreciate your support.
Best Wishes
Smart Dental Care Team
The dentist was not in the building…
The dentist was not in the building when I arrived, I actually saw him take his coat off on his way to the consulting room, my name was called 14 minutes after my scheduled appointment.
10. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Friendly and helpful reception
Friendly and helpful reception, I bring my mum as she has dementia and they are very caring and gentle with her.
15. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your kind feedback. We’re delighted to hear that our reception team has been friendly and helpful, and that your mum has been treated with such care and compassion. Supporting patients with understanding, patience, and kindness is very important to us, and we’re pleased that both of you have had a positive experience.
Best Wishes
Smart Dental Care Team
Reassuring and pleasant staff.
8. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your kind feedback. We’re pleased to hear that you found our team reassuring and pleasant. Creating a welcoming and comfortable experience for our patients is very important to us.
Best Wishes
Smart Dental Care Team
Brill experience
Brill experience, dentist on time to the second which I really appreciate. He puts his patients first!
Thourgh check of my teeth and in a very polite manner, which was extremely calming for me.
Great dentist experience all in all.
8. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your wonderful feedback. We’re delighted to hear that you appreciated the punctuality, thorough care, and calm, professional approach of your dentist. It’s great to know you felt well looked after and put at ease throughout your visit.
Best Wishes
Smart Dental Care Team
Vastaus yritykseltä Smart Dental Care
Thank you for your feedback. We’re pleased to hear that your concerns were listened to and addressed appropriately. Providing attentive and patient-focused care is always our priority.
Best Wishes
Smart Dental Care Team
Vastaus yritykseltä Smart Dental Care
Thank you for your feedback. We’re delighted to hear that you appreciated the professionalism of our team. We strive to provide the highest standard of care at every visit.
Best Wishes
Smart Dental Care Team
I haven't been dentist for over 20…
I haven't been dentist for over 20 years and o felt so nervous and embarrassed I was dreading the dentist looking in my mouth but they are so professional and made me feel at ease understanding and empathetic for me and we got accepted for finance straight away so now I will have my missing teeth sorted yay cant wait very reliable and organised and budget friendly compared to other dentists especially private ones thanks so much speke dentist I cant wait to get my teeth sorted
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smart Dental Care
Thank you for sharing your experience. We’re truly delighted that our team helped put you at ease after such a long time away from the dentist. It’s wonderful to hear that you felt supported, understood, and comfortable throughout your visit, and that the finance process was straightforward for you. We’re excited to be part of your journey towards restoring your smile and look forward to helping you achieve the results you’re hoping for.
Best Wishes
Smart Dental Care Team
Great friendly service as always
10. kesäkuuta 2026
Vastaus yritykseltä Smart Dental Care
Thank you for your kind feedback. We’re delighted to hear you continue to receive great, friendly service from our team. Your continued support is greatly appreciated, and we look forward to seeing you again soon.
Best Wishes
Smart Dental Care Team
Denied access due to disability
Denied access due to disability. I have never received such shockingly callous, indifferent, ableist and unintelligent treatment from a receptionist in my entire life. I am autistic, and when I arrived for my first appointment I was unable to find my H&C number because of sensory overload caused by one radio voice coming from the reception area and a different radio voice coming from the adjacent waiting area. This overload entirely disabled my executive functioning, so I was unable to find the number, which I knew was stored in my phone. I explained the problem, the receptionist just looked at me and said “we can’t see you if you don’t have an H&C number” I went outside to try, but it was pouring with rain and my phone was getting wet, which increased the distraction level, as I had already been triggered, so I still couldn’t function. I went back in, explaining again that I couldn’t find the number with the two voices going on. The receptionist looked blankly at me and repeated “you can’t be seen if you don’t have an H&C number” to which I replied “I have an H&C number but I cannot find it in this environment” She said “you can go to the toilet”. I tried that, but there was a loud noise in there which absolutely completed the sensory overload. I went back and asked the receptionist if she could turn the radio off. She said “You’re 10 minutes late, so she won’t be able to see you anyway”. When I pointed out that I wasn’t 10 minutes late arriving she said I was 8 minutes late arriving, which was not true, as I had been there for at least 5 minutes by then. I said “I’m autistic and I can’t think properly to find the information you want with this noise going on. This” - indicating the speakers around me - “is the equivalent of not having wheelchair access”. She said “you can get a wheelchair through these doors” which perfectly demonstrated her level of interest and understanding of a simple analogy. I had no choice but to leave. I have never had an access issue caused by my disability so callously disregarded and dismissed, I am shocked at the receptionist’s utter lack of interest and outright refusal to offer any actual help, resulting in this being the first time in my life that I have been absolutely denied access anywhere, but for this to happen at an NHS treatment centre is beyond shocking. I would suggest a serious reprimand and some equality and accessibility training for this uninformed and indifferent staff member as a minimum first step towards rectifying this shameful situation.
Update: The ‘copy and paste’ reply below is the perfect indicator of this company’s lack of humanity. I have indeed contacted the branch concerned, but have not received so much as a confirmation of receipt of my email. I suspect they are preparing a victim-blaming defence before responding.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Smart Dental Care
Thank you for taking the time to share your experience. We are very sorry to read about what happened during your visit and the distress this situation caused you.
We take all concerns regarding accessibility and patient care extremely seriously. It is clear from your account that you felt unsupported and unable to access your appointment because of the impact of sensory overload associated with your autism. We recognise that every patient has different needs, and we are sorry that you felt your concerns were not understood or accommodated.
While certain information may be required before an appointment can proceed, we appreciate that the circumstances you describe were challenging and that you were seeking assistance rather than simply being reminded of the requirement. We are particularly concerned by your perception that your explanations regarding your disability were not listened to or acted upon appropriately.
We also apologise for the lack of communication following your email to the branch. We understand how frustrating it is to raise a serious concern and not receive even an acknowledgement.
Your feedback has been shared with the local management team for investigation. As part of this process, we will review the circumstances surrounding your appointment, the interactions that took place, and whether there are opportunities to improve our approach to supporting patients with sensory and other accessibility needs. We will also ensure that the concerns you have raised regarding disability awareness and communication are considered as part of this review.
We sincerely regret that your first experience with our service left you feeling excluded and unsupported. Thank you for bringing these matters to our attention, as feedback such as yours helps us identify where improvements are needed.
Please contact us directly with your details if you would like us to investigate your specific case further and provide a formal response.
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