Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I really do not like the new website design for 2026. Not only have they put several unnecessary pushes to be able to submit reviews many of the features are unnecessary. You are now required to uploa... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Arvostelusivusto

Yrityksen kirjoittama

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.


Yhteystiedot

1,6

Huono

TrustScore 1.5/5 tähteä

305 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 70 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

They changed my password! Lol W.T.F.-- do not use!

I greatly prefer this site over sitejabber which is either not well made or has very biased and/or hateful people that manage the website. I went to leave a review of a different company and I couldn't login. I do not know the exact source of this glitch or whatever you want to call it. But believe it or not, I have had experiences with web companies that play hateful games with their users/customers (in the somewhat more distant past). So I chalk this up to either sheer incompetence or outright bias as I haven't had much problem with other websites recently. I do not recommend it to anyone. And yes, I am posting a review on a review site about a bad review site. The world can be a ridiculous place.

20. kesäkuuta 2020
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

shadowcensors, view count false

so I might expand on this later....

but basically 2 things:

1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase when your review is not publically visible.

2) importantly, SJ shadow censors. your reviews and comments will/might only be visible from your own login. log out, and they won't exist publically.

internet tip: when you submit content anywhere, log out and check your content is still visible.

3. kesäkuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hello! In an effort to show consumers only the most relevant reviews, Sitejabber introduced a Review Filter. The filter uses an algorithm that attempts to display to users only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out as the filter learns more about the trustworthiness of the reviews of a particular site. I hope this information helps.

Saanut 1/5 tähteä

Its a data aggregation site

Its a data aggregation site - be prepared to get spammed.once i posted my review on sitejabber i got a flurry of spam. i know this because i created a single email for sitejabber.com reviews. also, they require your mobile phone number - that tells you they are not interested in your reviews but really your personal data.

29. toukokuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hey there, just want to clarify some misunderstandings. We ask for personal information as part of our process to verify reviews. We do not sell, rent or otherwise disclose sensitive personal data collected by our site – learn more here https://www.sitejabber.com/privacy. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. You can unsubscribe from our emails or otherwise change consent at any time, if you run into any issues doing so please reach out to us at sayhello@sitejabber.com.

Saanut 1/5 tähteä

Hmmm...when I publish negative reviews…

Hmmm...when I publish negative reviews on this site, they get published. When I post positive ones, I can't seem to find them. It appears they weren't published. What is this organization's business model? It is really to inform people of positive and negative experiences with businesses? Or is there a more sinister objective at play? I heard from a friend that this company publishes negative reviews, boosts the SEO of their site in search results, and then holds the company's reputation hostage in exchange for a fee. Not very credible to say the least. I'm reporting the company to the Better Business Bureau.

22. toukokuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hello! In an effort to show consumers only the most relevant reviews, Sitejabber introduced a Review Filter. The filter uses an algorithm that attempts to display to users only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out as the filter learns more about the trustworthiness of the reviews of a particular site.

Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. Sitejabber doesn’t spotlight negative reviews over positive ones either. All companies are welcome to manage their online profile using a free account. If you have additional concerns, please reach out to sayhello@sitejabber.com. We’re happy to help.

Saanut 5/5 tähteä

hello

hello
Very good site and if we can focus with a little and
Hand-maker of the site and its backup team I'll thank you for your.

11. toukokuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hi Zohal, thanks for the review.

Saanut 5/5 tähteä

Excellent trustworthy review site…

Excellent trustworthy review site designed for the costumers not the company's. staff are easy to work with and always reply quickly and to the best of their ability Sitejabber doesn't have the same laws or stiff rules Trustpilot has where the company's clearly manipulate this to their benefit. No give me Sitejabber any day over Trustpilot who i don't trust at all.

22. huhtikuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hey Jim, we’re thrilled to hear that you found Sitejabber trustworthy. Thank you for sharing your experience.

Saanut 1/5 tähteä

better than trust pilot in some regards…

better than trust pilot in some regards however they manually review stuff and they often do not post things because they want business to pay them so not ethical, i wonder if sitejabber and trustpilot are run by same people

12. huhtikuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hi Sonny! Trustpilot is not affiliated with Sitejabber by any means. You may not be seeing your review due to our Review Filter. The filter uses an algorithm that attempts to display only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. You may see reviews move in and out of the filter as the filter learns more about the trustworthiness of the reviews of a particular site. I hope this helps.

Saanut 5/5 tähteä

Great Review Site

After spending a lot of time writing reviews on other websites, I've found SiteJabber to have an easy-to-use website with a great user interphase experience. Similarly to other reviews sites, there are always some reviews that get through that have nothing to do with the company, are completely unhelpful, or are gibberish, but I've had that experience less with SiteJabber than Trustpilot. SiteJabber does have about 1.5 million site visits per day (as per SimilarWeb) compared to Trustpilot's 30 million+ per day, but I like their site a lot especially with the community of reviewers. I like that users can see how many times their reviews were viewed, one another's votes on each review, and reviewers' fans.Overall great experience

25. maaliskuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hey Sam, we’re stoked to hear that you found Sitejabber easy-to-use. We appreciate reviewers like you so much! Thank you for taking the time to leave us a review.

Saanut 5/5 tähteä

This website made my online experience flawless

This is a great website! I always check it when dealing with online services. It helped me to stay off the poor services and check only the best, so most of my online experiences are free from troubles. This was a great idea indeed, and good that the website moderators do not intervene a lot. Reviews sound natural and looks like they easily recognize fake ones to delete them.

25. maaliskuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hi Roxy! Thank you so much for the awesome feedback. We appreciate you so much!

Saanut 1/5 tähteä

Horrible

Horrible, fake reviews, they don't remove the the spam reviews and it's just a bad way of getting info

12. maaliskuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hi Jan, review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved.

Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. You can learn more about our vetting process at https://www.sitejabber.com/faq#fake.

Saanut 1/5 tähteä

I placed a review on Sitejabber for…

I placed a review on Sitejabber for DHGATE and I had hoped that they would help me, They are NO different to DHGATE scammers who take your money and do NOT send any items.
This site was meant to help and I have now been totally ignored by Sitejabber.
I had messaged a DHGATE rep and they say they cant help... More to the point they WON'T HELP ME, My order number is 3171106911 and they have now IGNORED me, DHGATE have stolen money from me and the seller who is HIHIR1219.
2019-12-16 23:10:01 Amount: £62.80 Seller: hihir1219 Online Chat Message Seller
Order NO:3171106911
Buyer canceled refund request The item(s) will be shipped on or before 2020-03-05 23:11:29.

Christian Dior bag Wo ...
Option: 1
£31.40

2 Piece .
I have waited 4 months and DHGATE thinks this is acceptable!
I am totally disgusted with them all, I am a pensioner and they have robbed me of my pension, I just hope that their parents do not suffer the way I have.
Pay me my money back is all that I ask.
Thank you

7. maaliskuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hi Trudy, we can’t imagine how frustrating this experience must have been, however Sitejabber is not affiliated with DHGATE. We kindly ask that you please move your review to the correct domain so that others can be warned. Thank you!

Saanut 1/5 tähteä

Posted my review and then a few days…

Posted my review and then a few days later took it down and ghosted me. Looks like they are actually an online scam to extort companies by posting negative reviews, and then removing them, I presume for a fee.

23. helmikuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hey Tom, we appreciate the opportunity to address this. You may not be seeing your review due to our Review Filter. The filter uses an algorithm that attempts to display only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review.

You may see reviews move in and out of the filter as the filter learns more about the trustworthiness of the reviews of a particular site You can learn more at https://www.sitejabber.com/faq#filter Hope this helps!

Saanut 1/5 tähteä

Don't post real reviews

I've tried leaving a couple reviews on sitejabber, both times the reviews were never posted, what's the point?

11. helmikuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hey Mike, there are two things that could’ve happened here that are resulting in you not seeing your reviews. Either the review was filtered (more info on that can be found at https://www.sitejabber.com/faq#filter), or more information was required. We hope this helps.

Saanut 4/5 tähteä

Way better than Trustpilot so far

Way better than Trustpilot so far. Not deleting reviews just because they are unflattering for the company. Sadly also lack of control over some seemingly fake reviews. But definitely more reliable than Trustpilot

1. helmikuuta 2020
Oma-aloitteinen arvostelu
SmartCustomer-logo

Vastaus yritykseltä SmartCustomer

Hey Danielle, thanks for the feedback. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. We’re not perfect but always try our best.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin