Slumblr Arvostelua 172

I wanted to return the product under their 60 day 100% returns policy but had to pay return costs of £40 to Australia

DO NOT BUY THIS PILLOW.

It may suit tiny little person. WHO currently uses 1 slim pillow. But if you are normal size or above or use 2 pillows then this pillow is junk!! It’s far too low. And gives a stiff neck. If you out another pillow under then it’s far too high. The properties are all wrong.
It has the “wings” for side sleeper or front sleepers to “tuck” hands in but the pillows not wide enough to have your hands anywhere near the pillow. It’s a gimmick.

DO NOT TRUST THE MONEY BAXK GUARANTEE it’s a lie and a con. The delivery is fast and probably comes from a uk hub or somewhere close. I complained and they demanded photos of their own pillow. And stated they would send a “thicker” model!! What came was the same thing!!! Same size. And they was confused.
So I demanded the money back guarantee. Told them it simply doesn’t do what they claim. And they told me I can only get that if I pack. Ship it to Australia at my expense. They say they will reduce the refund by the original shipping cost and insurance costs. And that I have to return at my costs plus insurance or they will claim it didn’t arrive. Which would cost 3/4 of the pillow costs at least .

I’m having to try and do a charge back claim on my bank to recoup my money.

They are LIERS. Cheats. And thieves. They will take your money and you won’t see it again!!

I have bought previous pillows like groove, which has really good memory foam. I gave this one a go and really wish I hadn't, as this pillow is very poor quality and gave me a sore neck, just avoid it's certainly not what it is made out to be

The customer service with slumbr is very supportive - the size I ordered wasn’t quite right and they helped me replace it with the version 2.
The pillow is amazing for sleep improvement and has changed my morning neck/ shoulder pain significantly

I ordered the older version of the pillow and it ended up being a bit too low for my husband and I. I inquired about a return and they offered to send their newest pillow for FREE to see if we liked that better. Their newest pillow is thicker, two sides with slightly varying thickness (I like the thinner side whereas my husband likes the thicker side). The fabric is soft and very comfortable. My neck loves loves loves this new version and the customer service experience was excellent. After reading other reviews, it is clear that Slumblr has been confused for other knock off brands, which is unfortunate. My pillows came in Slumblr bags/packaging so I knew it was legit, and their dedication to customer satisfaction is the reason I found the right pillow for my husband and I. Highly recommend. Careful of knockoff brands out there; Slumblr is the real deal!

This pillow has been a game-changer for my neck pain! The shape really supports my neck and shoulders, so I’m not waking up with that stiff, sore feeling anymore. The material is soft and breathable, which makes it super comfortable to sleep on. I’ve noticed a big difference in my sleep quality since using it—definitely recommend if you struggle with neck pain!

Looks nothing like the plush pillow in the images, closer resemblance to a slice of old toast! Arrived after over a month with no branding, this is a generic pillow sold as many different brands if you look closely on the internet. Waste of money.

I ordered the pillow directly from the company took weeks to receive and they sent me the small/old pillow as they also have done to many others. Uncomfortable. Do not buy!

I recently ordered a new pillow after seeing them advertised everywhere in social media. Thought I had ordered the version 2 but received the older pillow version 1. Emailed to refund or exchange and was offered an exchange. Fast polite response from their customer service.

I purchased this pillow, then quickly realized it was the same pillow sold under a different company name. I emailed them requesting to cancel the order maybe 10 hours later. Instead, a day went by and they shipped it out. When I emailed then again, they said I would need to ship it back and pay shipping. By this time, I had already disputed it on my credit card, realizing it was a scam. Now, I am going back and forth about it. It's a nightmare and I wish I would have done my research first.

Great customer service, answers my questions and very helpful with the exchange process.

I truly can not believe the difference in how my neck and shoulders feel after just two nights of using the Slumblr pillow. I have had a stiff neck for decades and now it’s suddenly gone! What a relief. Also, sleeping like a log, which hasn’t happened in a long time. Great investment in a product that actually does what it says it will do.

Excellent product. Legit Slumblr pillow. Great customer service.

Since I have purchased this pillow, I have had the best sleep in my life. I wake up rested and ready to go for the day. Best pillow I have ever owned. The customer support is also A1.

I received my order quickly, it’s very comfortable. I did have an issue, which Slumblr have agreed to resolve.

Recently there was confusion with the order I placed. Upon contacting customer service they were immediately responsive and solved my problem to my satisfaction. Can’t wait to use my new pillow!

I ordered the wrong item and called customer service, their response was so quick and they were very efficient and sent me a replacement asap , I love the way this company takes good care of its customers and would recommend their product to everyone

Was really keen to try out the Slumblr (after the pretty persistent ad campaign :) and was pretty happy with the process. I was watching out for the unneccessary delays mentioned in online comments – as it shops from China – but it was straightforward, with clear updates on the tracking site.

Product was clean, and of excellent quality. I was expecting it to be page and awkward to look at on the bed, but it’s actually quite neat. I’ve enjoyed adjusting to the new sleeping position in the memory foam.

I realized that for my height and size (I’m 184cm) the newer 2.0 would be the better size for me. So I emailed the customer service team, and got a clear response almost immediately.

They’ve offered to exchange it for the new one for me, no hassle. Pleasantly surprised, as the reviews online had me worried I’d be left out to dry with the returns/exchange process.

Will update this review when I receive the newer model, and how it changes/doesn’t change my sleep quality.

I should have come here before purchasing, I would have avoided this scam.
I got the pillow, didn't like it and requested the full refund that they guarantee on their website and was met with the same garbage that others mention below, need to pay the return shipping, then they deny what their website says.

Order the same thing off Amazon and save yourself the trouble of dealing with these crooks.