SLEEP365® Arvostelua 46

TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I love the mattress I purchased. However, I went to the location in Marin and purchased my mattress late January. I was told that I would probably receive the mattress at the end of March. I didn't... Näytä lisää

Saanut 5/5 tähteä

Dominick gave us a real education on the latex and latex hybrid options and we walked away feeling like we understood enough to make a good decision for ourselves. He listened and there was no pressur... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Dom gave me exceptional service. I was warmly welcomed and carefully listened to regarding my needs. He provided helpful feedback and advice as well. After trying a few mattresses, I found what I be... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My roomate and I were both in the market for new mattresses, so we checked out Sleep 365 after hearing about their organic options. Th estore is modern and cozy, and the team there is awesome. THey le... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Patjamyymälä
  2. Makuuhuoneen sisustus
  3. Luomukauppa

Yrityksen kirjoittama

SLEEP365® is a sleep lifestyle brand that champions a life lived to its fullest potential through the power of healthy sleep. With a commitment to sustainability, we craft organic, non-toxic bedroom products, ensuring our customers' comfort is in harmony with the planet. Our team’s expertise delivers a curated selection of accessible luxury products, each one tailored to meet your unique sleep needs and enhance your nightly experience For Every Good Night.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

46 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Sleep365

I love the mattress I purchased.
However, I went to the location in Marin and purchased my mattress late January. I was told that I would probably receive the mattress at the end of March. I didn't end up receiving it until April. They never reached out or had the decency to keep me updated on the status of my mattress & bed frame. It was a very expensive purchase & I paid everything up front. I was the one who had to reach out to see what the hell was going on & when I would be getting my mattress. I did receive a loaner mattress after I contacted them to see when I could get the loaner. I would have really appreciated better communication on their end to at least keep me updated as to when I'd be receiving my purchase & if there were any delays, instead of being left hanging wondering what's going on. The delivery crew was good though.

16. huhtikuuta 2026
Saanut 5/5 tähteä

I love this tore

I love this tore. They have taken good care of us.

15. huhtikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you, Denise. We really appreciate you taking the time to share about the care our team provides.

Saanut 5/5 tähteä

They were very knowledgeable and…

They were very knowledgeable and friendly, explained very clearly that all was well, and asked what else they could do for us

31. maaliskuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for your 5-star review, Linda. We're so happy that you are pleased with our knowledgeable and friendly customer service.

Saanut 2/5 tähteä

Disappointed with how long it took to…

Disappointed with how long it took to get the shipment out. It's been a week and just now a label is being created.

10. huhtikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for sharing your thoughts, Ariel. We appreciate your feedback and will be using it to review our shipping notifications process.

Saanut 5/5 tähteä

I had to back order the pillow

I had to back order the pillow. I waited 3 months, but 365 kept in touch and gave me updates. Great company, great service, great product.

1. huhtikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for your excellent review, Sharon! We appreciate your patience while we restocked our bestselling pillows. And thank you for your kind words about SLEEP365's great service and products!

Saanut 4/5 tähteä

good customer service

good customer service, love my purchase

5. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä SLEEP365®

Thanks, we appreciate your review of your positive experience and your purchase.

Saanut 5/5 tähteä

Great store with a super selection in…

Great store with a super selection in Los Altos. Michael was so kind and helpful. I wish you had a store in Toronto.

6. huhtikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you, Belinda! We're so glad you enjoyed our Los Altos showroom. We appreciate your feedback about Michael's kind helpfulness. Such a lovely wish to have SLEEP365 in your community, thank you!

Saanut 5/5 tähteä

Very accomodating salepeople

We purchased a mattress and frame from Sleep365. Michael and Dominic gave us excellent personal service throughout the sales and installation process, even accomodating our decision to alter our original choice of mattress top layer. Our interaction with them has been very gratifying. We whole-heartedly recommend Sleep365!

14. maaliskuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for sharing about the excellent and accomodating service Michael and Dominic provided. We whole-heartedly appreciate your recommendation!

Saanut 5/5 tähteä

Great Experience

Knowledgeable and professional salesperson. Very pleasant experience and did not feel sale pressure from him.

26. maaliskuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you! We appreciate you sharing that your SLEEP365 consultant was knowledgeable and professional. And that you had a pleasant experience without any pressure.

Saanut 5/5 tähteä

This is my second purchase for my kids…

This is my second purchase for my kids bedroom. They are so very helpful and responsive!

3. maaliskuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you so much, Allison.
We appreciate your your repeat business and your kind words for our helpful and responsive team.

Saanut 1/5 tähteä

You didn’t let me know your pillow was…

You didn’t let me know your pillow was out of stock when I ordered it. I had to reach out because I did’t receive an email with tracking information. That’s when you let me know that the pillow was out of stock. If something is out of stock on your website, then it should clearly list that near the purchase price.

24. helmikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for your feedback. We sincerely apologize for this oversight.
On a happy note, your pillow was delivered to your door yesterday. We wish you wonderful , healthy sleep!

Saanut 5/5 tähteä

Great Experience

Dom gave me exceptional service. I was warmly welcomed and carefully listened to regarding my needs. He provided helpful feedback and advice as well. After trying a few mattresses, I found what I believe to be the right fit.

Great shopping experience. I was helped, but not overwhelmed.

12. helmikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for sharing about Dominic's exceptional customer service. We appreciate your feedback regarding Dom's warm welcome, careful listening, and helpful advice to help you find the right fit for your sleep needs.

Saanut 5/5 tähteä

Highly recommend

I LOVE my wool pillow. It's the perfect fill amount and and is very soft, plush, and lightweight. Their customer service is the best of the best. You don't encounter that much nowadays. They helped me decide which pillow was right for me based on my sleeping positions and preferences.

28. marraskuuta 2025
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Vastaus yritykseltä SLEEP365®

Thank you, Rachel. We really appreciate your kind words for our customer service. And we love that you love your new organic wool pillow with its soft, plush, and lightweight qualities. Thanks again for your lovely review!

Saanut 5/5 tähteä

Super knowledgeable staff

Super knowledgeable staff. Very helpful. Bought 2 different types of pillows to help with neck pain. They had delicious tea to drink while you shopped.

7. helmikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thanks for your recommendation of our knowledgeable and helpful team of sleep consultants, Jana. And we're happy you enjoyed sipping tea while you found the right pillows to help with neck pain.

Saanut 5/5 tähteä

I've had my mattress for 3 months now…

I've had my mattress for 3 months now and it's the most comfortable bed I've ever owned! The company has been super helpful every step of the way, including the ff]ree layer swap.

5. helmikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for your wonderful feedback, Leann. We're thrilled to learn that you are sleeping on the most comfortable bed you've ever had! And that your complimentary layer swap made your bed "just right". We love helping our clients find the sleep solution that work best for them! Thanks again.

Saanut 5/5 tähteä

The customer service was exceptional

The customer service was exceptional. They gave us enough time to browse and provided similar suggestions/ options to choose from. I ultimately fell in love with the mattress I chose. The mattresses are very high quality and a lot comfier than some of the mattresses I’ve used even at expensive hotels.

4. tammikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you for sharing your customer service experience, Bianca. We're so pleased to know that you enjoyed plenty of time and appreciated the guidance provided by our sleep consultants and the SLEEP365 System. We love that you love your new mattress!

Saanut 5/5 tähteä

Great experience! Great mattress!

Richard was extremely knowledgeable and helpful in the store, without being pushy. The delivery team was punctual, professional, and cleaned up everything. Great experience all around. Best of all, my back pain is gone. We love our new mattress!

24. marraskuuta 2025
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Vastaus yritykseltä SLEEP365®

Thank you, William. We appreciate your feedback about shopping with Richard's knowledgeable and pressure-free assistance. And thank you for giving a shout out to our professional, and punctual delivery service! We're so very glad to hear that your back pain is relieved and that you love your new mattress!

Saanut 5/5 tähteä

It’s hard to put into words what a…

It’s hard to put into words what a wonderful experience we had with Sleep365 in San Rafael. I work as a nurse, so was set on finding something non-toxic that actually seemed worth the price tag. We shopped around at Avocado, Mancini’s, and Sleep365 and have been saving to purchase a new mattress for the past 2 years while living on a single income with 2 kids under 4 in the Bay Area. We did not come to our decision lightly, and I am so glad we went with Sleep365. The customer service by the owner Richard was unparalleled. He was so knowledgeable about all of the different mattress lines and products in the store and went above and beyond to help us find the best fit for our price point. Our delivery experience was excellent. The whole Sleep365 team was great. We are so happy with our customer experience and the amazing Naturepedic mattress we now have, I am recommending Sleep365 to all my friends. We’re thrilled!

5. tammikuuta 2026
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Vastaus yritykseltä SLEEP365®

Thank you, Audrey! We are so happy to know that you had a great shopping experience with Richard. We sincerely appreciate you recommending SLEEP365 to your friends! And we're thrilled to know that you felt supported and confident in your in your non-toxic sleep decision through Richard's knowledge, and the service of the SLEEP365 team. Thank you for sharing!

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