Skypax Arvostelua 6 046

$15 fee for the PO Box. Cool. When it came time to ship to my home address shipping was marked up 200-300%.

Skypax UK takes a lot of time: 3 or 4 days untill you get a message that packages has arrived , same untill merge request got followed up, no messages at that request has been cancelled..... , first notice after my question about it, 6 days later . i am waiting for 2,5 weeks now and nothing has been packed.

I purchased a toy in the UK, something that is no longer available in Australia.
Skypak collected the package and delivered it to me within 8 days.

Avoid at all costs.
Took them two months to find my package at their facility and then they charged me "storage fee" for that time.
I also discovered it cost $50 to ship a 100gr package from UK to US.
Let's see how fast they ship after I paid their extortion fees. $130 for a package worth $30.

Shipping and tracking are always reliable.

Communication is great.
prices is OK.

I’ve had such a pleasant experience from the very beginning. The shipping process is always so prompt and seamless.

Straight foward process description on what to do and how it works. Good service overall.

My experience with Skypax was extremely hassle free and very easy.
The only issue I had is that after paying to have my package repacked into a smaller package to hopefully save a few dollars on postage there was still very much empty space when I opened my package otherwise great 👍

Great customer service

Responded quickly to my emails and queries. Would use again.

Skypax is great when it works. But I had a terrible experience where a package was "locked" and it was impossible for me to contact anyone in Skypax. Emails were never answered. International phone calls were dropped after being picked up at Skypax. My time zone is about 12 hours different from the UK so they were working during my night-time. Eventually Skypax replied after a friend in the UK phoned them, and the issue was quickly resolved. Worse, storage charges kept on racking-up and have not been refunded, yet Skypax had no difficulty sending me emails telling me to get the parcel despatched throughout this saga. RECOMMENDATION to Skypax. Make sure your email system works and someone responds reasonably promptly. Remove the requirement that "locks" on packages can be removed only after phone discussion --- that is impossible when your phone system repeatedly drops calls over a period of weeks. (Date of this experience was Feb/March 2026).

Dispatch Ticket S000128067 Ticket ID:732500

It’s been over a month, I’m missing a package handbags that totaled over £350
I got another package damaged beyond repair because Skypax decided it would be great idea to fold my daughters gift bags

They still won’t reply to me, I paid for extended liability. My PACKAGE IS INSURED AND THEY REFUSE TO RESPOND AND PAY ME FOR MY MISSING/DAMAGED ITEMS

good contact, very reasonable , value for money. Thank you SkyPax

I just love you guys, the best forwarding site on the planet, affordable shipping costs and the best customers service. Thanks for all!

A reliable and quick delivery service!

I let 1 and a half years pass from the previous nightmare experience with them and decided to give them another chance.

The result is that if possible the service got even worse.

I bought two items on eBay.co.uk and got them delivered to Skypax. It took them 4/5 day just for noticing me they received the package.

I contacted them but, just like they did last time they answered that they have backlog and they were sorry for that.

So first time be careful. They are slow and they always use the backlog excuse in order to justify the fact they are so slow.

After that, since the packages contain phones with lithium batteries, I followed their procedure and asked them to send me manually an invoice in order to ship the packages with DHL.
After that they disappeared.

Please notice Inasked for dispatch last 4th of march and today, after 11 days I still haven’t even received an invoice to pay in order to proceed with shipping.

I bought the items in those packages because I needed them and now I need them URGENTLY!

In order to let them verify and hopefully contact me, my suite number is 59936

I will update this review if there are news. At the moment I would strongly suggest to AVOID THIS FORWARDING COMPANY if you don’t want problems.

UPDATE: yesterday finally they created the invoice, I immediately paid for it and now I’m still waiting for them to ship. We are talking about 2 small packages to put together in a box… 15 days passed and they have not shipped yet.