The experience and staff on the day were amazing. The only point that I’d raise was the pre jump information. I thought the website could have had more info on the days format and if there was any... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great setup and delivery - only complaint was being told to turn up at 1pm but having to wait 3 hours before actually doing the dive. Feel like they should schedule the slots more efficiently so peopl... Näytä lisää
Yritys on vastannut
My first jump and it went well. My instructor, Scott, was excellent and explained everything really well. I wasn't nervous but if anyone was, he would have been excellent at reassuring them. Through... Näytä lisää
Yritys on vastannut
I'm glad the experience was good for the few people who left a review. The "contract" includes several barely legal weasel clauses, disclaiming any responsibility for injury or death, and taking all y... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The closest Skydiving to London, Skydiving Gift Vouchers, Tandem Skydiving, learn to Skydive
Yhteystiedot
Yhdistynyt kuningaskunta
- 0800 009 3014
- office@skydivecentre.com
- skydivinglondon.com
3,8
Hyvä
381 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Charity Skydive
Absolutely amazing experience. The staff and instructors did a great job at organising, training and making sure the whole experience was the best and safest it could be. If anyone has never done a skydive before, I would highly recommend it. If you think you’re going to be scared - there’s no time to be, sit back, relax and enjoy the views!
16. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Hi Chris - you got it! Head back, legs back and arch and wow check out those views! The experience is so much more than anyone could imagine! You have to do it to believe it right? Thank you for your review.
Fantastic morning!
Fantastic morning! Really supportive ground crew and instructors meant for a thoroughly enjoyable and exhilarating morning. Have to confess some nerves but put at ease and well supported. Can't recommend more highly! (Just make sure you bring some cash for refreshments).
16. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
We are glad you enjoyed your skydive Colin - well done and thank you for the review.
We will also add a reminder on our social media channels about the cash for refreshments! Thank you again
Best experience in my life 👏🏻 The…
Best experience in my life 👏🏻 The stuff is great. Thanks
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Rafael, we agree! Thank you for your review
Very friendly and professional from…
Very friendly and professional from start to finish
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Thank you RN. Just what we set out to do each and every day! Thank you for taking the time to leave a great review
Amazing 🤩
It was incredible experience. I have been jumping with Chris who has lots of experience and made my jump really unforgettable. I felt I’m in good hands!! Thank you Chris and skydivinglondon!!
All the best
Anita
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Anita, Chris said you were awesome! Well done!
Brilliant expertise
Brilliant expertise, great team and thank you Mark for the great jump. See you soon.
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Mark is just the best and he said you were a great tandem student Bran - well done!
Very friendly helpfully ans kind staff…
Very friendly helpfully ans kind staff and the jump it self was amazing and the jump crew were great company and laugh to
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Teddy, our team LOVE their job and enjoy taking people into their version of an 'office'! What's not to enjoy? Thank you for your review
Great jump, very little information
Jump was amazing and jump staff were great. Did not feel that ground staff kept us very informed of what was going on. As a first time jumper had no idea what was going on and only got any information when I asked for it.
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Hello S Jones. That's a shame that you felt that you were not informed as the team work very hard to ensure everyone has a great experience. We will take your feedback on board.
Brilliant team, very professional, lots of laughs!
Brilliant team with great, positive support all the way through and after. Stu my tandem jumper was so helpful and guided every step to make me feel comfortable and everyone was friendly and professional. Lots of laughs and a great day out. Thankyou - highly recommend this team if youre thinking about your first jump.
Just got my video which was brilliant too.. well worth it!
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Hi Dave, thank you for your review of our team and your experience. We are glad you chose the video package. Would you post a pic to our Facebook page @londonparachuteschool ?
Absolutely amazing experience
Absolutely amazing experience, felt totally safe throughout - would definitely do again & would definitely recommend
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Hi Liza - thank you for your review. See you again - and we will make sure your brollies get back to you! Thank you for your patience waiting for the weather to get a little better on the day. I think you will agree, it's worth the wait!
Amazing SkyDiving Experience
The skydiving experience was great, felt very safe at all times and was able to enjoy the jump thoroughly. I also chose the video as an Add-on and that turned out awesome as well. Everyone is super friendly especially the cook. Only negative is that we had to wait quite a while before we could jump but that is down to the Weather so out of control for the staff, unless maybe they invest in some experimental weather changing machines/equipments :)
9. elokuuta 2021
Vastaus yritykseltä Skydivinglondon
Yes, Shabaz you've got it spot on and in development is our 'Anti-Cloud Blowy Device' and our top secret 'Super Duper Rain Cloud Zapper' as well as a 'Handy Wind Absorber Unit' for those tricky windy days. But shhh don't tell anyone!! The video package is certainly an investment and we hope you relive the memory over and over!
Beware of the weasel clauses in the contract
I'm glad the experience was good for the few people who left a review. The "contract" includes several barely legal weasel clauses, disclaiming any responsibility for injury or death, and taking all your cash if the jump is cancelled due to weather. This happened to me and they refuse either a refund or a voucher; an expensive and bad experience. In their various replies to my reviews (they have not contacted me directly) they fail to justify why they trousered the whole £250; a small admin fee would have sufficed.I hope this will serve as a warning to other potential buyers.
8. elokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skydivinglondon
We are interested in your review - you booked an individual into our company and we were forced to cancel due to unsafe weather conditions for skydiving, you then threatened legal action and poor reviews as you were unable to meet the rebook terms you agreed to at time of purchase sending the following email;
"Thank you for your email. Unfortunately you leave me with no option but to file a claim against you under English Contract Law, claiming all my costs and to post reports on appropriate web sites describing my experience with your company. The costs to you will be considerable but I hope you will realize that the circumstances are unusual (see my earlier email) and that you will re-consider by 5pm tomorrow. "
So to accommodate you we offered a free change of name that you declined so we booked you into a COMPETITOR! something we were not obliged to do which you accepted, and they then also cancelled due to unsafe weather conditions for skydiving and you emailed us on your return from them;
"Thanks Catarina,
We left London at 06.00 this morning and XXXXXX checked in and completed the paper work on schedule at 08.30.
Unfortunately, after half an hour, we were told that jumping was not possible today.
We are now leaving the country and I don't know when we will return so, after two cancelations this week, I would be grateful if you could refund me the money I paid you or a voucher for XXXXXXX to use when he may return to the UK.
Thanks."
And then without further contact from us you posted a review on another site and now on here, we do believe that we have done everything in our power to safely accommodate you at our company, when this was not possible under your latterly revealed restricted timeline, booking you into a competitor company to further try and accommodate you, with not one but two independant companies now awaiting you to rebook your skydive to a weather safe day, I believe that anyone reading your review can see it does not reflect the full picture, the multiple communications between us and that we have tried to accommodate you at every possible stage
Really great service
Really great service, lovely location and everyone was super helpful and informative!
21. heinäkuuta 2021
Vastaus yritykseltä Skydivinglondon
Thanks Sophie - we loved having at our DZ and we hope you come back and do it all over again!
5 stars.
The jump was delayed a couple of times due to the weather and lockdown, but it was well worth the wait. The staff were very friendly and the whole process including the jump only took around an hour.
19. heinäkuuta 2021
Vastaus yritykseltä Skydivinglondon
Oh Michael, it's been a tricky time for sure and we are grateful for patient customers like you! We are so glad you finally got to jump! Well done. Thank you for the review
Vastaus yritykseltä Skydivinglondon
Thank you Katie!
A must do and one for the bucket list
This was an amazing experience and from the moment we arrived to the moment we left the team were very professional. The jump itself is something you must do, so exhilarating. I had "Flanners" as my guide who is an RAF instructor as were many of the instructors, and they were superb. Clear instruction and put everyone at ease.
12. heinäkuuta 2021
Vastaus yritykseltä Skydivinglondon
James we will pass your feedback to Flanners. Well done for remembering his name (most people forget). We are glad you enjoyed your experience. We heard the second time is even better...just sayin' ;-)
Absolutely amazing experience
Absolutely amazing experience. Staff were so friendly and helpful. I felt so safe and reassured even got to fly the parachute! AMAZING
12. heinäkuuta 2021
Vastaus yritykseltä Skydivinglondon
A 5 star review from a 5 star customer! Well done Chloe and thank you for the review
Vastaus yritykseltä Skydivinglondon
Thank you for your review
Amazing day amazing staff
12. heinäkuuta 2021
Vastaus yritykseltä Skydivinglondon
Wow - thanks Harley and we heard you were amazing too!
The most amazing experience!
The most amazing experience!
I received the skydive as a gift. The communication I had leading up to the jump was great.
Staff were so friendly, professional and covid secure. My instructor flaggers was just brilliant and I felt so safe. I chose to have a 'wild ride' it was incredible! I saw the curve of the earth. An experience I will not forget. I will definitely be back!
12. heinäkuuta 2021
Vastaus yritykseltä Skydivinglondon
Brady, what a great summary. We will pass your gratitude on to Flaggers.
See you again soon!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.