Communication with the company was great before our designated scheduled pick up. Abdul was not only on time but early texting me beforehand to let me know it was an option to meet a few minutes befor... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Helpful customer service who responded to queries straight away. Driver was helpful also and arrived on time. Overall it was a satisfying experience and I’d use Sky Bridge Cars again.
I had a disappointing experience with the driver and cannot recommend or use again the service. Key concerns: - driver Arrived 5 minutes late - Most concerning: wore large headphones and a... Näytä lisää
Great customer service with clear booking process and great communication throughout. Journey was smooth and comfortable with a friendly driver. Arrived early which was good as the initial arrival spo... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.
Yhteystiedot
10-16 Tiller Road, E14 8PX, London , Yhdistynyt kuningaskunta
- 02036177831
- info@skybridgecars.com
- skybridgecars.com
4,6
Erinomainen
530 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 48 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had a tight layover in London between…
I had a tight layover in London between Gatwick and Stansted and the driver arrived just in time. Life savers!
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
The driver was punctual and helpful.
The driver was punctual and helpful.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Good and releable company
Good and releable company. I booked a night transfer from London Twickenham to Gatwick for the best price on the market. Driver was punctual at 5AM and with a nice clean car.
7. kesäkuuta 2026
Oma-aloitteinen arvostelu
Gatwick Heathrow transfer
I was traveling from Lagos through Paris and still had a tricky Heathrow transfer to make from Gatwick however it was made extremely easy.
Good vehicle options which ensured that all our bags were catered for. Great communication by the team through thr entire process.
Great journey experience by thr driver and courtesy, it was an excellent experience and I look forward to more trips.
7. kesäkuuta 2026
Oma-aloitteinen arvostelu
We were delayed from Manchester worried…
We were delayed from Manchester worried we wouldnt make our connecting flight to china then South Korea so this connection was vital,seemless ,comfortable and he put his foot down to ensure we made it
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Smooth experience
Smooth experience from London to the airport, pickup in the night, driver was very nice and we had a stress-free travel.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Our driver Mr.Gerald was perfect.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you for your kind feedback.
We’re delighted to hear that Mr. Gerald provided you with a perfect service. At Sky Bridge Cars, we always aim to deliver a smooth, reliable, and comfortable journey, and it’s great to know our driver met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
I have had an outstanding experience…
I have had an outstanding experience today with Sky Bridge Cars today. My flight was delayed and driver was so polite . Will be using this service again in fiture! Thank you
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you very much for your wonderful review and for choosing Sky Bridge Cars.
We are delighted to hear that you had an outstanding experience with us. Flight delays can be stressful, so we're pleased that our driver was polite, professional, and able to make your journey comfortable despite the delay.
At Sky Bridge Cars, we always strive to provide reliable and customer-focused service, and your kind feedback means a lot to our team.
We truly appreciate your support and look forward to serving you again in the future.
Always use this company great service
Always use this company great service
Very professional
Friendly drivers
Mohamed Dawud was great
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you for your wonderful review and for choosing Sky Bridge Cars. We are delighted to hear that you consistently receive great service from our team.
Your kind words about our professionalism and friendly drivers mean a lot to us. We are especially pleased to hear that Mohamed Dawud made such a positive impression during your journey.
We truly appreciate your continued trust in Sky Bridge Cars and look forward to serving you again soon.
Vastaus yritykseltä Sky Bridge Cars
Thank you for your wonderful review!
We are delighted to hear that you had an amazing experience with Sky Bridge Cars. Providing reliable, professional, and high-quality service is our top priority, and your kind feedback means a lot to our team.
We truly appreciate your support and look forward to serving you again on your next journey with Sky Bridge Cars.
Lovely experience
Lovely experience. Driver was on time, trip was smooth without incidents and the car was clean and exactly as described in the reservation.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you for your wonderful review and for choosing Sky Bridge Cars.
We are delighted to hear that you had a lovely experience with us. Providing punctual, reliable, and comfortable transportation is our top priority, so it's great to know that your driver arrived on time, the journey was smooth, and the vehicle met your expectations.
Your kind feedback means a lot to the entire Sky Bridge Cars team. We truly appreciate your support and look forward to serving you again on your next trip.
If I could give this 0 stars I would
If I could give this 0 stars I would.
Their service was nothing short of a disaster for us. We had a flight getting in to LHR at 6:30am and transfer booked with them for 7:30 to bring us to STN for a flight at 10:45. They didn’t tell us until 8:00am that the driver couldn’t make it and we no longer had a taxi. Furthermore their customer service was appalling, never telling us what car to look for where to meet a driver. We are now stuck in London, having missed a flight and no other option to pay 3x the price to get home to Ireland. I have emailed them for a refund, yet again slow replies and no word of a refund yet. I should expect compensation on top of this, having missed a flight as a result, but I highly doubt I will get that.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
AVOID - Left stranded, lied to, and hundreds of pounds out of pocket
AVOID: Left stranded, lied to, and hundreds of pounds out of pocket. Save yourself the stress and do not book with Sky Bridge Cars/ Britannia Cars. Here is exactly how they treated our party of six at Gatwick Airport after a long day of travelling in hot weather:
Zero Reliability: We prepaid for our taxi and explicitly confirmed the booking twice beforehand. Despite this double confirmation, the driver failed to arrive.
Dishonest Customer Service: I spent over 90 minutes stranded at the terminal making repeated phone calls to the dispatch office to locate our driver. Staff regularly cut my calls off or actively misled me by claiming the car was "10 minutes away."
Total Incompetence: After making us wait for over an hour, dispatch messaged me to ask how many passengers were even in our booking, proving they hadn't even checked our details.
Unacceptable Delays: After 90 minutes, they finally sent me driver's details. When I spoke to him directly, he informed me he was still 40 minutes away. Facing a 2+ hour delay, we told them not to bother and cancelled.
Severe Financial Loss: We were left exhausted and highly stressed. On top of the money we already paid this company, we had to arrange last-minute alternative transport home at a very high cost, leaving us hundreds of pounds out of pocket.
They sent a brief apology via WhatsApp on the day, but have since ignored my emails requesting a refund and compensation. Absolutely terrible, incompetent and unreliable company.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Dear Elaine
We are sorry to hear about the experience you described, especially the delay, communication issues, and the inconvenience caused to your group after a long journey. This is not the level of service we aim to provide, and we understand how stressful this must have been for you.
To properly investigate what happened with your booking and take the appropriate action, we will need the full booking details. Please share the following information:
Booking reference number
Passenger full name
Registered email address and/or phone number used for the booking
Date and time of the journey
Pickup and drop-off locations
Payment confirmation or receipt (if available)
Any WhatsApp or email correspondence you have referenced
Once we receive these details, our operations team will review the full trip log, driver allocation records, and communication history with dispatch to identify what went wrong and respond accordingly.
We look forward to your reply so we can resolve this matter as quickly as possible.
Do not use. Left stranded at Gatwick at 1am
Booked a pre-paid midnight transfer from Gatwick after a long-haul flight. Confirmed pickup at 00:05, meeting point agreed in writing as Greggs in arrivals.
No driver. Ever.
What followed was 70+ minutes of excuses over WhatsApp. First they said the driver was “running late.” Then they sent me and my partner dragging luggage to the car park at level 3. Only then did they admit the actual driver was an hour away in traffic and they had no confirmed replacement.
They eventually sent a driver name and plate. He never called. Never showed. They kept telling me to “stay with them.” I was standing in a car park at 1am after a 10-day holiday.
When I raised compensation during the conversation, they told me to email their QC department myself — despite knowing exactly what had happened.
Their response? First 15%, then 20%. On a £70 booking. For a complete failure to provide the service.
I have the entire WhatsApp exchange. Every admission. Every broken promise. Every copy-paste apology.
Avoid.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Dear Customer,
We are genuinely sorry to read about your experience and understand how frustrating and stressful it must have been to be left waiting after a long-haul flight, especially during the early hours of the morning.
At our company, we take our passengers' comfort, safety, and reliability of service very seriously. The situation you have described falls short of the standards we strive to provide, and we are concerned by the details outlined in your review.
We would like the opportunity to investigate this matter thoroughly and review exactly what happened with your booking, including the communication you received and the handling of your transfer. To assist us in conducting a full investigation, please contact us (info@skybridgecars.com) directly with your booking reference number, the name under which the booking was made, your travel date, and any relevant correspondence you have available.
Once we receive these details, our management team will personally review the case and work towards a fair resolution.
We sincerely apologize for the inconvenience caused and appreciate the opportunity to look into this matter further.
Simple, quick, and easy taxi booking
We booked our taxi via the website and the experience was really clear and simple. We got confirmation very quickly via WhatsApp message.
We then had an issue where our original holiday was cancelled and we booked a different holiday with different travel times. Again, it was a simple experience to rebook the taxi times via WhatsApp message.
The driver arrived very promptly, notifying us when he was coming to get us. He drove safely and sensibly to get us to the airport in plenty of time.
Overall, a very satisfying experience and we hope for the same on our return journey.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you for your wonderful feedback and for choosing Sky Bridge Cars for your airport transfer. We are delighted to hear that you found our booking process simple, quick, and easy, and that our WhatsApp support made both your original booking and rescheduling hassle free.
It is also great to know that your driver arrived promptly, kept you informed, and provided a safe and comfortable journey to the airport. At Sky Bridge Cars, we always aim to deliver a reliable service that gives our customers peace of mind from start to finish.
We truly appreciate your kind words and your trust in us. We look forward to providing you with the same smooth and satisfying experience on your return journey as well.
Thank you once again for travelling with Sky Bridge Cars.
picked up at Gatwick airport driver…
picked up at Gatwick airport driver called me told me where he was beautiful clean car would recommend to all my friends quite reasonable price as well
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you so much for your wonderful feedback! We are delighted to hear that your experience with Sky Bridge Cars was smooth and enjoyable from the moment you arrived at Gatwick Airport. It’s great to know that our driver kept in touch, provided clear pickup instructions, and that you were happy with the clean and comfortable vehicle.
Your recommendation means a lot to us, and we’re pleased that you found our prices reasonable as well. We truly appreciate your support and look forward to welcoming you again on your next journey with Sky Bridge Cars.
Great service from booking to drop off
Great service from booking to drop off. Great price compared to other services. My flight was delayed by an hour and the driver was aware and ready upon my arrival with no additional fee requested as I have seen others do! Would definitely recommend
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you so much for your kind words and for choosing Sky Bridge Cars. We are delighted to hear that you had a smooth experience from booking to drop off. Our team always aims to provide reliable service, competitive prices, and stress-free airport transfers for every customer.
We are especially pleased that your delayed flight was handled smoothly and that your driver was ready and waiting upon your arrival at no extra cost. At Sky Bridge Cars, we closely monitor flight schedules to ensure our passengers enjoy peace of mind throughout their journey.
Your recommendation truly means a lot to us, and we look forward to serving you again in the future.
Service sérieux rapide efficace
Service sérieux rapide efficace , prise en charge dans aéroport à l’heure, je recommande fortement
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Merci beaucoup pour votre excellent retour. Nous sommes ravis d’apprendre que vous avez apprécié notre service sérieux, rapide et efficace. La ponctualité et la satisfaction de nos clients sont nos priorités, et nous sommes heureux d’avoir répondu à vos attentes lors de votre prise en charge à l’aéroport.
Votre recommandation nous touche sincèrement et nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.
Super helpful and good service
Super helpful and good service. Clean car and friendly
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sky Bridge Cars
Thank you very much for your wonderful feedback. We are delighted to hear that you found our service super helpful and of a high standard. It is also great to know that you appreciated the clean car and the friendliness of our team. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you again soon.
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