I book group ski holidays quite often, for 2027, I decided to look at Ski vertigo, as 1) they had more chalets, 2) i have not skied using them before, 3) they were using BA as the airline. James... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We stayed at Chalet Neve in Rebery in Jan 24. Chalet was filthy (dirty sweet wrappers and tissue from previous clients). Hot tub jets didn't work and light bulbs missing, despite daily complaints noth... Näytä lisää
Ski Vertigo take all the hassle out of a ski holiday. Excellent chalet accommodation and food. British airways flights at sensible times and the transfers all worked well. Chalet hosts have always be... Näytä lisää
Heading back from a great week in Val d’Isere staying in Chalet Alberta. I can’t offer enough praise for our host, Katie (and the other hosts who provided cover) and the rest of the Ski Vertigo... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Ski Vertigo provides exceptional all inclusive ski chalet holidays in France. We are run by a highly experienced team with over 30 years experience in the ski industry. We offer group, family and couple holidays in catered ski chalets throughout France. Our Ski chalet holidays are all inclusive of flights, chalet accommodation, 3-course evening meal, breakfast, cakes and wine. ⛷️
Yhteystiedot
Pearson Court, GU51 3DL, Fleet, Yhdistynyt kuningaskunta
- 01252 365490
- holidays@skivertigo.co.uk
- skivertigo.co.uk
4,2
Hyvä
26 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent holiday for the second year…
Excellent holiday for the second year running.
Well organised. Chalet and resort team couldn’t have been better.
My only issue is that there are no flights from Scotland. This adds considerable costs. Flights from Scotland to Gatwick, cost of transfer to H’row and overnight in a hotel. Please look at chartered flights or solutions for people from Scotland.
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Dietary requirements not catered for
I have to come in with a 1* review because it’s so disappointing to receive a surcharge of £50 for vegan food. I eat vegetables .. not sirloin steak.
UPDATE: After reviewing ski vertigo’s response, I am still disappointed. You do not need to purchase substitutes .. I am certain that beans, nuts, seeds, vegetables and grains are readily available in the alps. Total cop-out.
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ski Vertigo
Dear Kerry,
Thank you for sharing your feedback with us. We are truly sorry to read your review, and we would like to address your concerns and clarify the situation.
To provide some context regarding the Vegan supplement: our catered chalet holidays operate on a pre-selected set menu, which is served to all guests for the duration of their stay. This approach helps us maintain the affordability of our chalets and ensures compliance with legal regulations concerning working hours for our chalet hosts.
In recent years, we have seen a significant increase in requests for special dietary accommodations, with many becoming more complex. This trend is likely due to the growing popularity of various lifestyle choices, as well as the wider availability of alternative products in the UK and beyond.
However, sourcing these alternative ingredients in the French Alps can be challenging. They are often much more expensive than in the UK, availability can be inconsistent, and some products may simply not be obtainable. As a result, we have introduced a £49 supplement for catering to specific dietary requirements. This charge covers the provision of vegan alternatives, including vegan yogurts, changing vegan breakfast option, vegan cakes for afternoon tea, and vegan starters, mains, and desserts. And canapés.
Please note that vegetarian alternatives are offered at no additional cost. If you prefer not to opt for the Vegan menu, you may choose the vegetarian option, and we can remove any non-vegan elements. However, we would like to clarify that substitutions cannot be made. The majority of our guests to understand the extra costs to cover their vegan requirements.
We hope this explanation helps, and we would be happy to assist with any further questions or concerns you may have. Thank you again for your feedback, and we hope you have an enjoyable holiday
Ski Vertigo Team.
Stinking Chalet and poor response to complaints
Stayed at the Chalet Iceberg in Tignes in January 24. Could not fault our chalet staff Dave, Seb and Lizzy, they were very attentive, friendly and helpful, but that’s where the praise stops!
Single bedroom downstairs had sewerage smells so bad that my son had to sleep with the windows open in sub zero temps! Complained and after the drain cleaner didn’t work the company ‘plumber’ said it was probably caused by another chalet and he could do nothing and left! Then had sewerage smells in one of the upstairs bedrooms which happened when flushing the toilet which dragged the water out of the Ubend in the bath! - resolution for that from the company was diffusers! No door between the toilet and bedroom as was shown on the floor plan and incredibly low ceiling height in two of the bedrooms. Chalet staff from other chalets randomly walking through our chalet with no introduction, resort manager useless.
But one ofl the worst thing about this company is the guest relations - I complained when I returned to the uk and they were condescending, disinterested and dismissive and after several back and forth emails offered me £100 voucher to use with their company (like that will happen) and I’m still waiting for a reply to my last email! There are plenty of other chalet companies out there - don’t waste your money on this one!
20. tammikuuta 2024
Oma-aloitteinen arvostelu
Chalet Neve... never again
We stayed at Chalet Neve in Rebery in Jan 24. Chalet was filthy (dirty sweet wrappers and tissue from previous clients). Hot tub jets didn't work and light bulbs missing, despite daily complaints nothing done. Staff were lazy and food did not meet description (no daily bread, no not breakfast choice). Upstairs bedroom room height very restricted.
27. tammikuuta 2024
Oma-aloitteinen arvostelu
Friendly, straightforward and great location
Friendly, straightforward, great resort with amazing access to the slopes. All worked smoothly and we had great fun. Chalet was clean and well appointed with all we needed for the week.
25. maaliskuuta 2023
Oma-aloitteinen arvostelu
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