SkinisgreatArvostelua 

Lo peor, me robaron 144 mil pesos, y como todo lo mandan en inglés, no entendí muy bien lo que decía el mensaje y me mandaron un mensaje para eliminar mi crédito que tenía supuestamente que fueron los 144mil pesos que me jalaron de mi nequi, y ya les dije que iba a tomar medidas drásticas, no confíen esta página, haré que eliminén está página, no me creyeron cuando les dije que iba a tomar medidas drásticas, ahora atenganse a las consecuencias por robarme a mi y a tanta gente porque no solo a sido a mi

You went above and beyond. Thanks so much, membership cancellation is very easy and fast!!

Todo bien, buen trato

Daisy mi ha contattato per aiutarmi con il rimborso

Doesn’t deserve the one star!!! This company thrives on scamming individuals. Their customer service is disgraceful- the company takes payment from account as a ‘top up’ even when cancelled. Take a cancellation fee- Refuse to give cancellation code for bank- meaning they can take more payments.

The issue was resolved in a timely manner

Somebody did an unauthorised online purchase in my name probably with stolen data today 6:00 am Madrid time. Excellent responding time from the enterprise team. Credit card is already cancelled.
Thank you , and no fraud without response. 💪

Thank you for your quick response. Your management was timely and fast. I appreciate your intervention in my membership cancellation request.

So my story begins with a raffle i entered for some durex products. I won a free sample package and as i neared checkout, I was just prompted to pay $2 shipping. Now, I am by any means not THAT naive as to put my card information on a random page that does not contain credible payment methods like Google pay or Paypal so I use Revolut burner cards for stuff like this (lifesaver and I really do recommend them). After that I got no confirmation email or anything of the sort that my order or payment have been confirmed so I contact the email listed below (skinisgreat support) to see what is happening. Now I am somehow their VIP subscriber? There is no way you become a subscriber by finishing checkout on an unrelated site guys. So I ask for a refund and they say that they will make an exception for me (how nice), unsubscribe me and give me a refund only if i give them a good review here??? Like, I will gladly leave you the $2 if it means one person will se this and say 'yeah im not getting scammed too'. Btw, they ask for a screenshot of the good review as 'proof to their supervisor that they solved my problem (they didn't and won't). I bet you you can send your 'supervisor' a screenshot of the email you sent me as proof that we were in contact ;) Sooo I guess coffee's on me after all Ann. Thanks for coming to my talk and don't try your luck like me!

Update: they cotacted me regarding my bad review and prompted me to remove it so they can issue a refund. I told them since they have dishonest tactics that i would not be doing that. Furthermore they are now saying that their system is flagging the refund and it causes trouble with refunding while it's still up (i can assure you that is not how anything works). I have sincerely never seen a weaker attempt of soft blackmailing in my life and everyithing was well worth the $2 just so you all can see what your possible trajectory with this "company" may look like. Kind regards.

Appreciate the immediate response and action taken.
But I would like to note, that this process could be more transparent and informative to the users

Están en contacto para resolver la situación, se ve el interés.

Me puse en contacto con soporte al cliente y Daisy me contacto y me ayudó a realizar mi reembolso. Gracias Daisy.

Très réactif et à l'écoute de ses client, j'ai pu avoir un échange très agréable avec lui.

Benefits is great! Helpful customer service!

Samuel was very helpful and am so grateful

The response from Zoe to cancel and refund my subscription

muy buen servicio, asistencia muy rápida por Doris

Buena atención

Me atendió Alhby y tienen un servicio en el cuál no te hacen saber de cargos recurrentes a tu tarjeta

Buen servicio").